Account Manager – Bond & Specialty Insurance – Commercial Surety

Travelers Insurance Company; Hartford (CT); On-site; USD 54,000 - 89,000; Full time

Benefits offered by this job

Health Insurance

401(k) Matching

Paid Time Off

Wellness Program

Volunteer Program

Job summary

Travelers Insurance Company, Hartford, CT, seeks an Operations professional in Surety underwriting. You will perform standard duties on moderate-complexity assignments, follow established policies, and support pre-quote and post-bind activities for bond products.

Preference for Surety experience and a Bachelor’s degree. You will pull prospect lists, assist in Polaris training for new underwriters, and handle new business processing and renewals.

Qualifications

• Bachelor’s degree or equivalent in a related field.
• 2+ years of experience in the insurance industry.
• Understanding of insurance terms and underwriting instructions (intermediate).
• Strong communication and customer service skills.
• Proficiency in MS Office and basic software.

Responsibilities

• Pre-quote and post-bind underwriting activities for bond products.
• Pull prospect lists for underwriting teams and assist in renewal solicitations.
• Assist in Polaris training of new underwriters.
• Manage new business processing and related notices.
• Review and process changes, including commissions and deviations.

Skills

Surety underwriting knowledge

Communication skills

Microsoft Office

Attention to detail

Education

Bachelor’s Degree

2+ years insurance experience

Job description

Who Are We?

Taking care of our customers, our communities and each other. That’s the Travelers Promise. By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 170 years. Join us to discover a culture that is rooted in innovation and thrives on collaboration. Imagine loving what you do and where you do it.

Job Category

Operations

Compensation Overview

The annual base salary range provided for this position is a nationwide market range and represents a broad range of salaries for this role across the country. The actual salary for this position will be determined by a number of factors, including the scope, complexity and location of the role; the skills, education, training, credentials and experience of the candidate; and other conditions of employment. As part of our comprehensive compensation and benefits program, employees are also eligible for performance-based cash incentive awards.

Salary Range

$53,800.00 – $88,800.00

Target Openings

1

What Is the Opportunity?

Perform standard duties utilizing developed procedures on assignments of moderate complexity. Follows standard policies to complete work. Works within moderate limits to process applications. Possesses procedural knowledge and skills that enable task accomplishment.

Strong Preference for individuals with Surety Bond experience.

What Will You Do?

(ML-Management Liability, S-Surety, O-Operations)

May include all or the majority but not limited to these components:

• Pre-quote and post-bind u/w activities, by account (ML, O):

• Bills, assembles and distributes Bond products according to procedural guidelines.

• Books and issues (O).

• Understands policy documents:

• Solicitation requirements (O).

• Pre-populates Workbook with easily-available financial and other data (O, ML).

• Pull prospect lists for underwriting teams from the Vault.

• Scrub and distribute new business leads from Middle Market to the underwriting teams (ML).

• Assist in the Polaris training of new underwriters (ML).

• New business processing including extended time and/or warranty (S).

• Set up renewal solicitation for each underwriting team including storage of proof of notice in the EFC (ML).

• Pull credit, Guidestar, Westlaw and ERISA reports.

• Closeout of bonds with extended time and/or warranty provisions (S).

• New business and closeout with deviated commission scales (S).

• Complete management of Final Contract Price report process including pulling the reports, compiling the final price information, sending to the agent and.

• managing the process through final closeout and processing of over/under run premiums (S).

• New business processing involving joint ventures (S).

• New business processing involving co-sureties (S).

• May assist in audits, set up of QAP forms (ML); QAP action plans (O).

• Processes cancellations.

• Process Mid-Term changes, surety riders (S).

• Follow-up on non-pays (S).

• Review delinquency pay and follow up with agency. Monitor and review all past-due obligations (60 and 90 day) (ML).

• Perform other duties as assigned.

What Will Our Ideal Candidate Have?

• Bachelor’s Degree.

• Typically has 2 or more years of experience in the Insurance industry.

• Understanding of insurance terms and Underwriting instructions: Intermediate.

• Communication: Basic.

• Demonstrates effective verbal, written and listening communication skills.

• Customer Focus: Intermediate.

• Provides service excellence to internal or external clients.

• MS Office applications (Word, Excel, Outlook) and ability to learn computer systems: Basic.

What is a Must Have?

• High School diploma or equivalent.

• Associate’s degree or one year of work experience.

• Basic software skills required (Windows MS Office).

What Is in It for You?

• Health Insurance : Employees and their eligible family members — including spouses, domestic partners, and children — are eligible for coverage from the first day of employment.

• Retirement: Travelers matches your 401(k) contributions dollar-for-dollar up to your first 5% of eligible pay, subject to an annual maximum. If you have student loan debt, you can enroll in the Paying it Forward Savings Program. When you make a payment toward your student loan, Travelers will make an annual contribution into your 401(k) account. You are also eligible for a Pension Plan that is 100% funded by Travelers.

• Paid Time Off: Start your career at Travelers with a minimum of 20 days Paid Time Off annually, plus nine paid company Holidays.

• Wellness Program: The Travelers wellness program is comprised of tools, discounts and resources that empower you to achieve your wellness goals and caregiving needs. In addition, our mental health program provides access to free professional counseling services, health coaching and other resources to support your daily life needs.

• Volunteer Encouragement: We have a deep commitment to the communities we serve and encourage our employees to get involved. Travelers has a Matching Gift and Volunteer Rewards program that enables you to give back to the charity of your choice.

Employment Practices

Travelers is an equal opportunity employer. We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

In accordance with local law, candidates seeking employment in Colorado are not required to disclose dates of attendance at or graduation from educational institutions.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email ([e-mail]) so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.

To learn more about our comprehensive benefit programs please visit http://careers.travelers.com/life-at-travelers/benefits/ .