Account Manager - Belgium (Wallonia, Brussels & Luxembourg)

Ortho Clinical Diagnostics; Illinois; On-site; USD 70,000 - 90,000; Full time

Job summary

A leading diagnostics company is seeking an Account Manager to grow core lab businesses in Belgium. The role involves managing existing customers and pursuing new opportunities. Applicants should have a degree in a relevant field, proven sales experience, and strong communication skills, including fluency in French and English. Flexibility to travel is required.

Qualifications

• Minimum of a degree in a relevant field or equivalent work experience.
• Proven track record of account management and sales.
• Strong communication and negotiation skills.

Responsibilities

• Accelerate growth of business and maintain customer needs.
• Consultative selling to existing and prospective customers.
• Oversee CRM management, forecasting, and internal tasks.

Skills

Account management

Sales

Customer service

Negotiation skills

Tender management

Fluent in French

High level of English

Education

Degree in a relevant field

Tools

CRM (SFDC)

Job description

Overview

QuidelOrtho unites the strengths of Quidel Corporation and Ortho Clinical Diagnostics, creating a world-leading in vitro diagnostics company with award-winning expertise in immunoassay and molecular testing, clinical chemistry and transfusion medicine. We are more than 6,000 strong and do business in over 130 countries, providing answers with fast, accurate and consistent testing where and when they are needed most – home to hospital, lab to clinic.

Our culture puts our team members first and prioritizes actions that support happiness, inspiration and engagement. We strive to build meaningful connections with each other as we believe that employee happiness and business success are linked. Join us in our mission to transform the power of diagnostics into a healthier future for all.

Account Manager - Belgium (Wallonia, Brussels & Luxembourg)

Your new role

As an Account Manager, you will be responsible for Wallonia, Brussels & Luxembourg. You will take full responsibility for growing the QuidelOrtho core lab businesses (Clinical Laboratory and POC), creating and executing area strategies, including an aggressive growth to new customers capture and core revenue evolution.

The role will require you to manage current customers, in addition to mapping, prospecting and converting new customers through an adaptable, resilient and customer excellence approach.

Your responsibilities

• Accelerate growth of healthy business and maintain current customers’ needs; identify and follow up new business opportunities at account level.
• Consultative selling to existing & prospective customers, including presenting QuidelOrtho products & services.
• Identify and provide support in relation to tender offering and calculation of tender preparation.
• Cooperate with Laboratory Specialists & Field Engineers.
• Overseeing CRM (SFDC) management, forecasting and facilitating internal QuidelOrtho division tasks.
• Collaborate, share information with others, promote best-practice and peer-to-peer knowledge transfer to accomplish individual, group and business objectives.
• Own and be accountable for delivering business results in line with business plan for the area.

What you’ll need to succeed

• Minimum of a degree in a relevant field, or equivalent demonstrable work experience with a focus on a scientific/healthcare related field (e.g. biology, diagnostics, health care, medical technologies).
• Proven track record of account management, sales or product support. Ideally possessing experience of working within a similar organisational environment (preferably diagnostics).
• Customer focused approach with a keen desire to achieve customer excellence in every activity and interaction.
• Hunter mindset and results oriented, with a high level of resilience and adaptability to changing scenarios.
• Able to demonstrate identifying and seizing business opportunities and effectiveness in persisting in the face of obstacles and challenges.
• Strong previous experience in tender management.
• Strong track record of success in core lab.
• Convincing personality, especially when dealing & negotiating with demanding customers with strong communication skills.
• High degree of initiative and self-motivation.
• Strong presentation and negotiation skills.
• Fluent in French & a high level of English language skills are essential – it would be preferred but not essential if the individual has basic Dutch skills.
• Flexibility to travel.

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