Account Manager

Garda World Security; Winston-Salem (NC); On-site; USD 30,000 - 41,000; Full time

Job summary

GardaWorld Security Services in Winston-Salem, NC seeks an Account Manager to oversee security service delivery for a key client. The role focuses on client relationships, staff supervision, and ensuring payroll, billing accuracy, and regulatory compliance.

Responsibilities include regular client meetings, staff training, incident response, and accurate reporting. A background check and license requirements apply; associate degree and 3+ years of progressive management experience are preferred.

Qualifications

• Possess at least an associate's degree or equivalent.
• Valid Driver's License.
• Strong communication skills.
• Minimum 3 years progressive management experience.
• Pass an extensive screening process.
• NC PPSB Security License or be able to obtain and maintain a Security License through the state of NC.

Responsibilities

• Supervise the day‑to‑day service provided to the client and ensure service is of the highest standard
• Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff
• Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction
• Participate in the selection, orientation, training, and continual development of staff assigned to the account
• Ensure 100% payroll and billing accuracy
• Ensure 100% compliance with federal, state, and local regulations in assigned account
• Respond quickly to critical situations
• Ability to read and write detailed reports
• Enforce client procedures, regulations, and standards

Skills

Strong communication skills

Valid driver's license

Management experience

Background check clearance

Education

Associate degree or equivalent

Job description

JOB SNAPSHOT

Job Title: Security Director. Location: Winston Salem, NC. Environment: Commercial. Pay Rate: $26.00/hour. General Job Functions: Security Director. Shift & Hours: Monday - Friday, Weekends as needed.

Who is GardaWorld?

GardaWorld is the world’s largest privately‑owned security services company. We protect our clients’ staff and assets, wherever they are in the world. We offer different schedules, diverse work assignments spanning multiple industries and career advancement opportunities. We encourage diversity and are proud to be an equal opportunity employer. GardaWorld Security Services is looking for an Account Manager to fulfill different assignments for our clients.

JOB DESCRIPTION

General Account Manager responsibilities include, but are not limited to:

• Supervise the day‑to‑day service provided to the client and ensure service is of the highest standard


• Develop and maintain effective relationships with client and employees, and serve as the liaison between GardaWorld, our client, and our assigned staff


• Meet regularly with client to address problems, provide status updates, communicate needs, and ensure satisfaction


• Participate in the selection, orientation, training, and continual development of staff assigned to the account


• Ensure 100% payroll and billing accuracy


• Ensure 100% compliance with federal, state, and local regulations in assigned account


• Respond quickly to critical situations


• Ability to read and write detailed reports


• Enforce client procedures, regulations, and standards

QUALIFICATIONS

General Qualifications to work as an Account Manager at GardaWorld include:

• Possess at least an associate's degree or equivalent


• Valid Drivers License


• Strong communication skills


• Minimum 3 years progressive management experience


• Pass an extensive screening process


• NC PPSB Security License or be able to obtain and maintain a Security License through the state of NC.

Employment is contingent on the successful completion of a background check and drug screening to be conducted after an offer of employment is extended.

It is the policy of GardaWorld Security Services to provide equal employment opportunities to all employees and applicants for employment without regard to race, color, religion, sex, national origin, age, veteran status, or disability in accordance with applicable federal laws. In addition, GardaWorld Security Services complies with applicable state and local laws governing nondiscrimination in employment. This policy applies to all terms and conditions of employment including, but not limited to hiring, placement, assignment, promotion, termination, layoffs, recalls, transfers, leaves of absence, compensation, and training. It is also the policy of GardaWorld Security Services not to honor requests that employees be assigned on the basis of sex or any other classification protected by law, unless such request is based on a bona fide occupational qualification for that assignment.

NC License Number: 1978-GP