Account Manager

Phoenix Court Group; United States; Hybrid; USD 76,000 - 89,000; Full time

Job summary

OpenX seeks an Account Manager to partner with CTV publisher clients and drive revenue growth across our programmatic marketplace. You will manage a portfolio of mid-market CTV publishers, deepening strategic relationships and guiding partners in leveraging OpenX’s Audience, Data and PMP solutions.

The role requires a strategic, analytical, and consultative approach to deliver results and ensure publishers experience the full value of partnering with OpenX.

Qualifications

• 3–5 years in account management, customer success or analytics in ad tech.
• Curiosity about the adtech and programmatic industry.
• Strong relationship-building and communication skills.
• Analytical mindset to diagnose issues and propose improvements.
• Experience with CTV mediation and ad server platforms (SpringServe, Publica, FreeWheel).
• Advanced knowledge of Google Workspace (Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet).
• BA/BS degree or equivalent work experience.

Responsibilities

• Own a subset of top 75 CTV publishers and oversee performance and revenue forecasts.
• Grow publisher revenue through direct integrations and upselling strategic products.
• Identify, troubleshoot, and resolve performance anomalies with the Solution Architect team.
• Cultivate and maintain relationships with day-to-day contacts in your publisher portfolio.
• Communicate publisher strategy, goals, and OpenX's stack ranking to executives and product teams in monthly updates.
• Lead QBRs, strategy meetings, and client entertainment.

Skills

Account Management

Publisher Relations

Data & PMP

CTV Mediation

Analytical Mindset

Google Workspace

Education

BA/BS degree or equivalent

Tools

SpringServe

Publica

FreeWheel

Job description

Company at a Glance

OpenX is focused on unleashing the full economic potential of digital media companies. We do this by making digital advertising markets and technologies that are designed to deliver optimal value to publishers and advertisers on every ad served across all screens.

At OpenX, we have built a team that is uniquely experienced in designing and operating high-scale ad marketplaces, and we are constantly on the lookout for thoughtful, creative executors who are as fascinated as we are about finding new ways to apply a blend of market design, technical innovation, operational excellence, and empathetic partner service to the frontiers of digital advertising.

OpenX is seeking an Account Manager to partner with our CTV publisher clients to drive revenue growth across our programmatic marketplace. In this role, you’ll own a portfolio of mid-market CTV publishers with the goal to deepen strategic relationships, and guide partners in leveraging OpenX’s technology, including Audience, Data and PMP solutions.

We’re looking for a strategic, analytical, and consultative team player who thrives in a fast-paced environment and understands how to build strong client relationships. You will work closely with Publisher Business Development, Solutions Architects, Buyer Development, and Product to deliver results and ensure publishers experience the full value of partnering with OpenX.

Responsibilities

• Partner with Publisher Business Development to own a subset of our top 75 CTV publishers and be responsible for overall performance and revenue forecast
• Drive publisher revenue growth and profitability through new direct supply integrations, yield optimization and upsellingstrategic products including publisher-sourced PMPs
• Identify, troubleshoot, and solve performance anomalies with the Solution Architect team
• Cultivate and maintain relationships with day-to-day contacts within your publisher portfolio
• Maintain a deep understanding of assigned publisher’s strategy, goals, and OpenX’s stack ranking to communicate to Executive and Product team in monthly updates
• Own QBRs, strategy meetings, and client entertainment
• Develop and maintain strong working knowledge of OpenX’s publisher platform, reporting tools, and product suite Identifymarket and product opportunities and f share actionable feedback to management and product teams
• Maintain current knowledge of CTV supply trends and apply relevant insights to publisher recommendations.
• Support and share know-how with other team members in order to reach business goals and revenue objectives
• Generate and deliver trends and meaningful insights to clients, translating into actionable recommendations

Required Qualifications

• 3 - 5 years of Account Management, Customer Success, Client Services or analytical work experience with programmatic publisher, yield optimization, or programmatic ad tech
• Natural curiosity and strong understanding of the adtech and programmatic industry
• Strong communicator with a history of building relationships with clients
• Strong problem solving and analytical mindset to diagnose issues and make informed recommendations for improvement
• Experience with CTV mediation and ad server platforms (SpringServe, Publica, FreeWheel) and the programmatic landscape
• Advanced knowledge of Google Workspace (Docs, Sheets, Slides, Gmail, Drive, Calendar, Meet)
• BA / BS degree, or combination of equivalent work experience, training and education.

$75,883 - $89,275 a year

Pursuant to any state, local ordinance, or local hiring regulations, we will consider for employment any qualified applicant, including those with arrest and conviction records, in a manner consistent with the applicable regulation.

OpenX is committed to fair and equitable compensation practices. For all applicants, the base salary range is noted above, per year + bonus + equity + benefits. A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

A summary of our benefits, which include medical, dental, vision, 401k, equity and more, can be viewed here: https://www.openx.com/company/careers/ A candidate’s salary is determined by various factors including, but not limited to, relevant work experience, skills, and certifications.

OpenX VALUES

Our five company values form a solid bedrock serving to define us as a group and guide the company. Our values remind us that how we do things often matters as much as what we do.

WE ARE ONE

We are one team. There are no exceptions. We are a group of strong and diverse individuals unified by a shared mission. We embrace challenges and win together as a team. We respect and care about our colleagues and cultivate an inclusive culture

WE ARE CUSTOMER CENTRIC

We innovate on behalf of our customers. We understand, respect, and listen carefully to our customers. We build great products to solve our customers’ problems. We manage our customers’ expectations clearly and honestly. We are a trusted partner to all of our customers - we act with integrity at all times. We care.

OPENX IS OURS

We are all owners of OpenX

We all have a voice to improve OpenX

We stake our personal and professional reputations on the excellence of our work

We are not interested in just "doing our jobs"; we take ownership to drive results

WE ARE AN OPEN BOOK

We understand and respect what each of us does. We are eager to teach and share what we know with others, both internally and externally. We are eager to learn from others and we ask questions internally and externally.

WE EVOLVE FAST

We take responsible risks and own and learn from our mistakes. We recognize and repeat success. We actively seek out and provide constructive feedback. We adapt quickly and embrace change. We tackle growth and learning with real urgency. We are endlessly curious.

OpenX TRAITS

Our three traits capture what makes a great team member at OpenX.

HUMBLE

Ideal team players are humble and demonstrate integrity. They put the team's success above their own, share credit generously, and value collective achievements. They are self-assured, open to coaching, and committed to continuous learning.

DRIVEN

Ideal team players are results-driven and motivated. They are curious, always seeking more to do, learn, and take on. As proactive problem-solvers, they take initiative without needing external motivation. They continuously think about the next steps and opportunities for improvement.

SMART

Ideal team players are smart and possess the intellectual acumen to understand the complexities of our organization and industry. They are interpersonally intelligent, good communicators, and exemplify sound judgment in their interactions across the company to foster a collaborative environment.

OpenX is committed to equal employment opportunities.

It is a fundamental principle at OpenX not to discriminate against employees or applicants for employment on any legally-recognized basis including, but not limited to: age, race, creed, color, religion, national origin, sexual orientation, sex, disability, predisposing genetic characteristics, genetic information, military or veteran status, marital status, gender identity/transgender status, pregnancy, childbirth or related medical condition, and other protected characteristic as established by law.

OpenX Applicant Privacy Policy

Applicants can review our Applicant Privacy Policy at any time by visiting the following link:https://www.openx.com/privacy-center/applicant-privacy-policy/.

Effective Date: November 21, 2024