Account Manager

Visterra Landscape Group; Tennessee; On-site; USD 65,000 - 85,000; Full time

Benefits offered by this job

Paid time off

Health and wellness coverage

401(k) savings plan

Job summary

Visterra Landscape Group seeks an Account Manager in Tennessee to manage client relationships and ensure exceptional service delivery. The role requires a Bachelor's degree and 4+ years of experience in landscape maintenance or account management. Key responsibilities include developing solutions for clients, coordinating internal teams, and monitoring project progress. The position offers competitive pay between $65,000 and $85,000 annually plus commission, along with benefits such as paid time off and health coverage.

Qualifications

• 4+ years of experience in landscape maintenance or account management.
• Proven problem-solving abilities and attention to detail.
• Ability to manage multiple tasks and projects simultaneously.

Responsibilities

• Develop and maintain strong relationships with clients.
• Provide tailored landscaping solutions to meet client requirements.
• Monitor project progress and address any issues or challenges.

Skills

Communication skills

Problem-solving abilities

Bilingual (Spanish)

Education

Bachelor's degree in business, horticulture, landscape contracting, or related field

Tools

CRM software

Job description

About Us

Visterra Landscape Group ranks among North America's top 30 landscape service providers. Collectively, Visterra partner companies bring more than 200 years of expert landscape maintenance, enhancement, construction, sweeping, portering and critical winter services with a reputation for excellence in client service. Incumbent partner leaders guide day‑to‑day operations with teams that value and prioritize safety, employee wellbeing and dynamic career pathways. Visterra is a back‑to‑back winner of Lawn & Landscape's coveted Best Places to Work in Landscaping and has earned consecutive safety awards from the National Association of Landscape Professionals. Visterra partner companies include Riverside Services and Herzog Landscaping in the Northeast; Oberson's, GroundsPRO, Full Care, Cru Cutters and H&M across the nation's Midwest; and Dyna‑Mist in the southern United States. For more information, visit www.vlgllc.com.

Pay

Visterra Landscape Group offers competitive pay commensurate with experience in a similar position. The range for this position is $65,000 to $85,000 annually + uncapped commission, but actual compensation will vary depending on new hire experience, qualifications, and internal equity.

Role Overview

As the Account Manager, you will be responsible for ensuring the performance of Visterra Landscape Group Standards and managing all resources to achieve exceptional service for clients. You will exceed customer expectations through effective management of financial resources, strong computer aptitude, and a willingness to learn in a fast‑paced, error and accident‑free environment. You will work closely with clients to understand their needs and provide tailored landscaping solutions.

Key Responsibilities

• Develop and maintain strong relationships with clients, understanding their needs and expectations.
• Provide tailored landscaping solutions to meet client requirements.
• Coordinate with internal teams to ensure seamless service delivery.
• Monitor project progress and address any issues or challenges that arise.
• Conduct regular site visits to ensure quality standards are met.
• Negotiate contracts and pricing with clients.
• Prepare and present proposals, contracts, and reports to clients.
• Identify opportunities for upselling and cross‑selling additional services.
• Ensure compliance with relevant regulations and industry standards.
• Provide regular updates and detailed reports on account status to senior leadership.

Key Qualifications

• Bachelor's degree in business, horticulture, landscape contracting, or a related field.
• 4+ years of experience in landscape maintenance or account management.
• Strong communication and interpersonal skills.
• Proven problem‑solving abilities and attention to detail.
• Proficiency in CRM software and tools.
• Experience in sales and customer service.Knowledge of relevant regulations and industry standards.
• Ability to manage multiple tasks and projects simultaneously.
• Certifications in Landscape Maintenance and Irrigation are a plus.
• Bilingual (Spanish) is a plus.

Benefits

• Paid time off.
• Health and wellness coverage.
• 401(k) savings plan.

The above description is intended to describe the general content, identify the essential functions, and set forth the requirements for the performance of this job. It is not to be construed as an exhaustive statement of duties, responsibilities, or requirements.

Visterra is an equal employment opportunity (EEO)/AA employer and strongly supports diversity in the workplace (m/f/d/v). We provide equal employment opportunities to all employees and applicants for employment and prohibit discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state or local laws.