ACCOUNT MANAGER

Fresh Movement; San Francisco (CA); Hybrid; USD 70,000 - 110,000; Full time

Benefits offered by this job

25 days holiday + bank holidays

Hybrid working (3 days in our studio)

Annual gaming and tech budget

Regular team socials and industryvents

Job summary

Fresh Movement seeks an Account Manager who excels at nurturing client relationships and coordinating across creative, production, strategy and social teams. You’ll ensure campaigns land on time, on budget and exceed expectations while maintaining high-quality standards.

In this hybrid role, you’ll engage with senior stakeholders, manage budgets, and write briefs that set teams up for success. A passion for gaming, tech, or youth culture is a plus and benefits include a generous holiday

Qualifications

• 2+ years in account management at a creative, experiential or digital agency.
• Proven ability to manage multiple projects simultaneously without dropping the ball.
• Strong written and verbal communication skills.
• Experience managing budgets and commercial conversations with clients.
• Comfortable presenting to senior stakeholders.
• A genuine interest in gaming, tech, entertainment or youth culture.

Responsibilities

• Own the day-to-day relationship with assigned client accounts.
• Manage project timelines, budgets and deliverables across campaigns and experiences.
• Write clear and actionable briefs that set creative teams up for success.
• Lead client calls, status updates and presentations with confidence.
• Identify opportunities for account growth and proactively pitch new ideas.
• Coordinate internal teams across creative, production, strategy and social.
• Track project profitability and flag risks early.
• Ensure all deliverables meet Fresh Movement quality standards before going to client.

Skills

Account management

Project management

Communication

Budgets & client conversations

Presenting to stakeholders

Gaming/tech interest

Tools

Monday.com

Asana

Job description

We're looking for an Account Manager who lives and breathes client relationships. You will be the bridge between our clients and our creative, strategy and production teams, making sure projects land on time, on budget and above expectations. You are organised, proactive and brilliant at keeping everyone aligned. Most importantly, you care about the work and want to help brands build real fandom.

WHAT YOU'LL DO

• Own the day-to-day relationship with assigned client accounts
• Manage project timelines, budgets and deliverables across campaigns and experiences
• Write clear and actionable briefs that set creative teams up for success
• Lead client calls, status updates and presentations with confidence
• Identify opportunities for account growth and proactively pitch new ideas
• Coordinate internal teams across creative, production, strategy and social
• Track project profitability and flag risks early
• Ensure all deliverables meet Fresh Movement quality standards before going to client

WHAT WE'RE LOOKING FOR

• 2+ years in account management at a creative, experiential or digital agency
• Proven ability to manage multiple projects simultaneously without dropping the ball
• Strong written and verbal communication skills
• Experience managing budgets and commercial conversations with clients
• Comfortable presenting to senior stakeholders
• A genuine interest in gaming, tech, entertainment or youth culture

NICE TO HAVE

• Experience with gaming or tech clients
• Familiarity with project management tools (Monday.com, Asana, etc.)
• Understanding of experiential marketing and live events
• Existing relationships within the gaming or entertainment industry

ROLE DETAILS

Department

Client Services

Reports to

Senior Account Director

Contract

Full-time

Location

Working

Hybrid

PERKS & BENEFITS

• 25 days holiday + bank holidays
• Hybrid working (3 days in our Manchester studio)
• Annual gaming and tech budget
• Regular team socials and industry events