Account Manager

OneDigital; Richmond (VA); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

OneDigital is seeking an Account Manager to provide day-to-day support for an assigned book of business and collaborate with Benefits Consultants and Client Executives to ensure outstanding service. You will act as a primary contact for benefit-related service needs and build strong client relationships.

The role involves conducting enrollment meetings, both virtual and in person, and engaging with clients to address issues, coordinate renewals, and drive high-quality service delivery.

Qualifications

• Must be self-motivated and disciplined.
• Excellent written and verbal communication skills.
• Strong organizational skills.
• Detail oriented with a positive demeanor.
• Experience with database applications is a plus.
• Bachelor's Degree preferred.

Responsabilités

• Supports and maintains assigned book of business.
• Manages renewal/marketing process with Benefits Consultants and/or Client Executives.
• Manages day-to-day client issues.
• Conducts enrollment meetings virtually and in person.
• Regularly meets with clients in person.
• Assists clients with 5500 form filings, as applicable.

Connaissances

Self-motivation

Communication skills

Organizational skills

Attention to detail

Client relations

Fast-paced environment

Formation

Bachelor's Degree

Outils

Microsoft Office

Database applications

Description du poste

Employee Benefits is the core of our business and at our heart we are a people-focused organization. Every day, we help over 100,000 employers give their employees peace of mind by providing health, pharmacy, long and short-term disability, vision, dental and other insurance solutions. What makes us unique is that we can surround our clients with more services and more technology-based tools and a team of advisors that simply cares more than anyone else.

If you want a career giving people the reassurance that they can have access to the health care they need for themselves and their loved ones, join OneDigital.

Job Description

Our Newest Opportunity:

The Account Manager is responsible for day to day support of their assigned book of business and works closely and collaboratively with the Benefits Consultant and/or Client Executives to ensure service deliverables meet and exceed client expectations. The AM serves as one of the clients' main point of contact for any benefit- related service needs.

Responsibilities Include

• Supports and maintains assigned book of business
• Works closely with Benefits Consultants and/or Client Executives to manage the entire renewal/marketing process
• Manages day to day client issues
• Conducts enrollment meetings as needed virtually and in person
• Conducts regular face-to-face meetings with clients
• Assists clients with 5500 form filings, as applicable
• Builds relationships with clients through proactive communications
• Effectively and efficiently supports complex accounts and high-level service deliverables

Requirements Include

• Must be self-motivated and disciplined
• Possess excellent written and verbal communication skills
• Possess strong organizational skills
• Must be very detail-oriented
• Maintains a positive demeanor when dealing with internal and external clients/teams/vendor partners
• Ability to thrive in fast-paced environment

Experience

• Proficiency in all Microsoft Office products; required
• Bachelor's Degree, preferred
• Experience with database applications, a plus.

Your base pay is dependent upon your skills, education, qualifications, professional experience, and location. In addition to base pay, some roles are eligible for variable compensation, commission, and/or annual bonus based on your individual performance and/or the company's performance. We also offer eligible employees health, wellbeing, retirement, and other financial benefits, paid time off, overtime pay for non-exempt employees, and robust learning and development programs. You will receive reimbursement of job-related expenses per the company policy and may receive employee perks and discounts.

To learn more, visit: www.onedigital.com/careers

OneDigital is an equal opportunity employer. Not only as a matter of standard, but to honor and celebrate our differences. We believe that the power of ONE starts with you. We are committed to cultivating and preserving a culture that celebrates diversity, insists on equity and inclusion, and connects us. Ensuring our people feel seen, valued, respected, and supported is fundamental to our core values and business goals.

OneDigital provides equal employment opportunities to all employees and applicants for employment regardless of their: veteran status, uniformed servicemember status, race, color, religion, sex, sexual orientation, gender identity, age (40 and over), pregnancy (including childbirth, lactation and related medical conditions), national origin or ancestry, citizenship or immigration status, physical or mental disability, genetic information (including testing and characteristics) or any other category protected by federal, state or local law (collectively, "protected characteristics"). A copy of the Federal EEO poster is linked here.

Pursuant To Local Fair Chance Ordinances, We Will Consider Qualified Applications With Arrest Or Conviction Records For Employment. For Applicable Candidates, The Following Ordinances Are Linked Here To Inform You Of Your Rights As An Applicant

City and County of San Francsico

City of Los Angeles

County of Los Angeles

Employment decisions shall comply with all other applicable federal, state and city/county laws prohibiting discrimination in employment. OneDigital complies with all criminal history inquiry [or 'ban the box'] laws in California, Connecticut, Colorado, Hawaii, Illinois, Maine, Maryland, Massachusetts, Minnesota, New Jersey, New Mexico, Oregon, Rhode Island, Vermont and Washington.

In short, we believe in hiring the most qualified applicant for the position, regardless of background.

If you have questions about our hiring policies and practices, we would be happy to discuss upon receiving your application. We hope to welcome you to OneDigital and look forward to hearing from you.

OneDigital understands the immense responsibility and opportunities provided by Artificial Intelligence. We utilize advanced Artificial Intelligence [AI] technologies to enhance our recruitment process. This includes using AI to filter candidates based on their qualifications and to rediscover potential candidates from our existing applicant pool. Our AI systems help us efficiently identify the best fit for our open positions, ensuring a streamlined and effective hiring experience. However, AI does not replace the humans in our process. If you have concerns about our use of AI, you may opt out where laws allow.

Thank you for your interest in joining the OneDigital team!