Account Manager

Thesis; Portland (OR); Hybrid; USD 65,000 - 85,000; Full time

Benefits offered by this job

Hybrid work model

NW Portland office

Travel up to 25%

Job summary

Thesis, an independent agency in Portland, Oregon, seeks an Account Manager to drive growth, nurture client relationships, and lead cross-functional teams from qualification to launch. You will manage pitches, proposals, and pricing while aligning strategy with execution across strategy, creative, and technology.

You will coordinate cross-functional pursuit teams, maintain CRM records, and help scale reusable systems, tools, and outbound programs to sustain a strong pipeline of opportunities.

Qualifications

• 3–6 years in account management or related fields.
• Experience in creative/digital/marketing agencies preferred.
• Strong communication and organizational skills.

Responsibilities

• Manage new business opportunities from qualification through pitch development and engagement kickoff.
• Lead day-to-day coordination of pitches, RFPs, and capabilities presentations.
• Build and manage pursuit timelines, deliverables, budgets, resources, and responsibilities.
• Coordinate cross-functional teams across strategy, creative, technology, analytics, and production.
• Maintain high standards for client-facing deliverables, ensuring polished and timely work.

Skills

Account management

Business development

Project coordination

Relationship building

Pitching & proposals

CRM experience

Tools

CRM platforms

Proposal tools

Job description

Salary Range: $65,000.00 To $85,000.00 Annually

About Thesis

Thesis is an independent agency working at the intersection of creativity, strategy, and technology. We partner with ambitious brands to solve complex business and marketing challenges and create ideas, experiences, and systems built to scale. We're evolving how we work to bring thinking and making closer together, build more accountable teams, and use technology and AI to expand what's creatively possible.

Role Overview

As an Account Manager at Thesis, you are a growth driver, relationship builder, and project leader who helps move the agency's new business and go-to-market efforts forward. Working across business development, client relationships, strategy, creative, and operations, you manage opportunities from the initial conversation through pitch development, client engagement, and successful launch. You bring both strategic thinking and strong execution, thrive in the pursuit of new business, and know how to bring structure and clarity to complex, fast-moving opportunities.

You'll lead the day-to-day coordination of high-stakes pitches, RFPs, and capabilities presentations while helping develop the systems, outbound programs, and operational tools that support a consistent pipeline of new opportunities. You're a natural connector and proactive problem solver who anticipates needs, keeps cross-functional teams aligned, and ensures the details never get lost in the bigger picture. You take pride in the quality of the work and make sure every client interaction reflects the standard Thesis is known for.

Above all, you're motivated by results, energized by collaboration, and genuinely love the pursuit of winning new business.

Key Responsibilities

Pursuit Ownership & Pitch Delivery

Manage new business opportunities from initial qualification through pitch development, proposal submission, contract execution, and engagement kickoff.

Lead the day-to-day coordination of pitches, RFPs, capabilities presentations, and other high-stakes business development initiatives.

Build and manage pursuit timelines, deliverables, budgets, resources, and responsibilities, keeping teams aligned and accountable.

Coordinate cross-functional teams across strategy, creative, technology, analytics, production, and agency leadership.

Anticipate risks, remove roadblocks, manage dependencies, and ensure nothing falls through the cracks.

Maintain exceptional standards for every client-facing deliverable, ensuring our work is polished, compelling, accurate, and delivered on time.

Support opportunity scoping, proposal development, pricing coordination, and statements of work to ensure continuity between what we sell and what we deliver.

Go-to-Market Strategy & Growth Operations

Support the planning and execution of Thesis's go-to-market strategy across inbound, outbound, referrals, partnerships, and marketing.

Coordinate prospecting campaigns, targeted outreach, relationship development, and follow-up activities.

Research target accounts, industries, market developments, conferences, awards, and business opportunities.

Help manage agency participation in industry events, networking opportunities, partnerships, and thought leadership initiatives.

Support the development and curation of credentials, case studies, marketing materials, and other business development assets.

Maintain accurate CRM records, pipeline activity, opportunity documentation, and reporting.

Help establish repeatable systems, processes, and tools that make our growth efforts more effective and scalable.

Client Engagement & Relationship Building

Serve as a confident, professional point of contact for prospective clients, partners, and internal stakeholders.

Coordinate discovery sessions, client meetings, workshops, pitch presentations, and follow-up communications.

Develop a strong understanding of each prospective client's business, challenges, objectives, and decision-making process.

Help ensure every interaction with Thesis feels thoughtful, organized, responsive, and genuinely collaborative.

Partner with agency leadership to maintain momentum across opportunities and keep next steps moving forward.

Build trusted relationships across the agency, bringing people together to do their best work.

Operational Rigor & Team Builder

Bring structure to ambiguity and turn ambitious ideas into actionable plans.

Identify opportunities to improve workflows, eliminate inefficiencies, and strengthen how we operate.

Balance multiple fast-moving priorities without sacrificing quality, attention to detail, or team morale.

Bring solutions, not just problems, to challenges and opportunities alike.

Contribute to a team culture built on curiosity, accountability, collaboration, optimism, and shared ambition.

Who You Are

An experienced account management or business development professional with 3-6 years of experience in account management, integrated production, project management, business development operations, or a related role, preferably in a creative, digital, or marketing agency.

A proven project leader with experience managing complex, multidisciplinary projects with multiple stakeholders, competing priorities, and ambitious deadlines.

A strong understanding of how creative agencies work, including strategy, creative development, digital marketing, production, and client services.

An exceptional organizer with sharp attention to detail and the proven ability to manage multiple workstreams simultaneously.

An outstanding written and verbal communicator with confidence engaging internal teams, clients, and senior agency leadership.

Experienced in coordinating pitches, proposals, RFPs, scopes of work, or other high-stakes business development initiatives.

Comfortable and proficient working with CRM platforms, project management tools, presentations, spreadsheets, and collaborative workflows.

Commercially minded with a strong interest in how agencies attract clients, develop opportunities, and grow revenue.

A proactive, independent problem solver who exercises sound judgment and takes true ownership without constant direction.

Relationships

Reports to: Head of Accounts

Teams: Coordinates multidisciplinary pursuit teams across strategy, creative, technology, analytics, and production.

Internal Cross-Functional Partners: Partners across Strategy, Creative, Technology, Analytics, Production, and Executive Leadership.

External Partners: Serves as a primary point of contact for prospective clients, strategic partners, and industry event organizers.

Work Environment and Physical Demands

The following capabilities are required in order to perform the essential functions of this position.

Reasonable accommodations that do not create an undue burden on the agency are available to address the following requirements:

Using standard office equipment, computers, and related technology.

Certain activities are performed in an environmentally controlled office setting subject to extended periods of sitting, keyboarding, and manipulating a computer mouse.

Bending, reaching, lifting, pushing, and pulling up to 25 pounds.

Thesis operates on a hybrid work model, with in-office collaboration Tuesday through Thursday and remote work on Mondays and Fridays.

As a proud B-Corp, Thesis prioritizes candidates based in the Portland Metro area to allow for a hybrid working set-up in our beautiful office in NW Portland.

Travel up to 25% of the time is expected for this role.

Inclusion and Encouragement

We know that experience can show up in many ways, and we encourage you to apply even if you don't meet 100% of the qualifications. If you're passionate about strategy, eager to grow, and excited to contribute your perspective, we'd love to hear from you.

At Thesis, we believe the best ideas come from bringing together diverse voices, experiences, and ways of thinking. Diversity, equity, inclusion, and belonging are not checkboxes—they are essential to how we work, collaborate, and create. We are committed to fostering an environment where all employees can thrive and where every individual is treated with respect and dignity.

Thesis is an Equal Opportunity Employer and is committed to the full inclusion of all qualified individuals. We provide reasonable accommodations throughout the hiring process for applicants with disabilities. If you require an accommodation, please contact Human Resources at [e-mail] .

As part of our commitment to equitable hiring practices, we do not request or consider applicants' salary history when making hiring decisions.