Account Manager

CREMER North America, LP; Ohio; Remote; USD 60,000 - 80,000; Full time

Job summary

A leading company in chemical manufacturing is seeking an Account Manager to drive sales in a remote role based in Ohio. This position is responsible for establishing new customer relationships and managing sales of oleochemical products. Successful candidates will have a B.A. or B.S. degree and a minimum of 2 years experience in sales or marketing. If you have the ability to grow sales and thrive on customer interaction, we want you to apply!

Qualifications

• At least 2 to 3 years of experience in a marketing or sales position.
• Must reside within the assigned geographic region.
• Working knowledge of oleo chemical products and chemical services.

Responsibilities

• Develop new customer relationships and manage oleochemical sales.
• Identify, develop, and grow new opportunities within assigned territory.
• Negotiate prices and terms of sales with new and existing customers.

Skills

Customer Relationship Management

Sales Forecasting

Strategic Planning

Education

B.A. or B.S. degree in a Business-related or STEM related discipline

Job description

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Principal Accountabilities (summary)

Reporting directly to the Sales Manager, the Account Manager is responsible for developing new customer relationships and managing oleochemical sales and services of Cremer North America business products.

Position Requirements

Education, Credentials, Licenses:

• B.A. or B.S degree in a Business-related or STEM related discipline or equivalent combination of experience and education.

Kind & Length Of Experience

• At least 2 to 3 years of experience in a marketing or sales position.
• Must reside within the assigned geographic region.
• Territory could be located in the following regions: Northeast / Mid-Atlantic, Midwest, Southeast or West.
• Working knowledge of oleo chemical products and chemical services, such as flaking and pastilles.
• Travel for customer visits within the assigned territory 3 – 4 days per week; up to 3-4 weeks per month.

Performance Measures and Standards

• Identify, develop, and grow new opportunities and new customers within assigned sales territory.
• Grow overall sales in the assigned territory.
• Use CRM, sales forecasting, and strategic planning to ensure the sales and profitability of products, lines, or services, and monitor market trends.
• Negotiate prices and terms of sales with new and existing customers.
• Engage with all existing customers in the assigned territory.
• Understand customers and prospect buying centers.
• Participate in industry associations and trade shows.
• Coordinate promotional activities to market products or services.
• Collaborate with colleagues on strategies and marketing information.
• Answer customer inquiries about products, prices, and availability.
• Quote prices, credit terms, or other bid specifications.
• Maintain accurate customer records using automated systems like CRM.
• Prepare sales contracts and assist customers in product selection.
• Ensure coverage in your absence through trained personnel.
• Share customer and product risk information, including SDSs, brochures, specifications, and safety hazards.
• Follow all safety and regulatory guidelines, including management of change (MOC) processes for new products.

Cremer Training Required

• Follow the company’s written training program for this position.

Customer Service, Teamwork & Code of Conduct

• Maintain a safe, legal, and environmentally compliant operation.
• Respond promptly to customer concerns and follow GMP, quality, and food safety guidelines.
• Report safety, security, and quality issues.
• Support new business opportunities with innovative strategies.
• Use resources cost-effectively to contribute to profitability.
• Strive for continuous improvement, maintain a positive attitude, and be eager to learn.

Seniority level

• Entry level

Employment type

• Full-time

Job function

• Sales and Business Development

Industries

• Chemical Manufacturing

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