Account Manager

Cooper Standard; Northville Charter Township (MI); On-site; USD 90,000 - 125,000; Full time

Job summary

Cooper Standard in Michigan seeks an experienced professional to drive profitable growth through strategic customer management. You will lead cross-functional teams to win new business, maintain pricing and coordinate with engineering, purchasing and cost estimating to deliver competitive quotes.

The role requires 3+ years with auto customers, strong negotiation and project management, and robust MS Office skills. Occasional travel and focused collaboration across functions are expected.

Qualifications

• Bachelor's degree required or equivalent.
• 3+ years of experience with transportation and/or automotive customers.
• Ability to manage customer relationships autonomously.
• Knowledge of OEM manufacturing environments and product capabilities.
• Strong communication and negotiation skills.
• Proven ability to prioritize and multitask.

Responsibilities

• Execute strategic plan for the customer/product to achieve profitable growth.
• Lead the new business strategy and drive cross-functional teams to hit net new goals.
• Contribute to management of customer business plans and productivity programs.
• Collaborate with Engineering, Operations, Purchasing and Cost Estimating to ensure competitive quotes.
• Maintain pricing matrix and manage financial/economic issues.

Skills

Verbal and written communication

Negotiation

Project management

Microsoft Office proficiency

Travel willingness

Education

Bachelor's Degree in business administration or engineering

Tools

SAP

eBiz

eSynergy

enterProj

AutoQuote

SharePoint

Job description

Position Summary:

This position is responsible for achievement of profitable growth targets and day to day commercial management of assigned customers. Contributes to developing, maintaining and establishing the customer relationship. Responsible for achieving established priorities and departmental goals.

Primary Responsibilities:

• Execute strategic plan for the customer and/or product to achieve profitable growth
• Prepare and lead the new business strategy and drive cross functional team to complete critical success factors to achieve assigned net new business goals
• Contribute to management of customer business plan or productivity programs internally and externally
• Work with Engineering, Operations, Purchasing and Cost Estimating to ensure quotes are competitive, accurate and submitted on time for customer and/or product

• Maintains part pricing matrix, closure of all open financial/economic issues and coordinating part transfers
• Track and monitor progression on raw material pricing and other economic agreements (ie. amortizations)
• Lead and develop cross-functional customer relationships with all disciplines

• Develop cross-functional internal relationships (Sales, Engineering, Operations, Purchasing, Cost Estimating, etc.)

• Develop and lead price negotiations with the customer ensuring consistency at the customer level
• Support Customer Service Representatives
• Understand and properly utilize internal systems and procedures such as SAP, eBiz, eSynergy, enterProj, AutoQuote, and SharePoint
• May, on occasion, be required to perform duties other than those specified in this description

Education and Qualifications:

• Bachelor’s Degree in business administration or engineering required
• Three years or more of experience working with transportation and/or automotive customers and demonstrated ability to be autonomous in customer management
• Understanding of OEM manufacturing and assembly environments
• Technical knowledge to discuss product capabilities
• Ability to articulate complex ideas and communicate effectively with customers and cross-functional teams
• Ability to make decisions on customer requests varying from program support to profit margin, which affects long term profitability
• Strong verbal and written communication skills with exceptional negotiating abilities
• Project management skills are desired with excellent ability to prioritize, multitask and organize
• Ability to articulate complex business case proposals to internal and external management
• Strong, polished presentation and negotiation skills
• Proficient in Microsoft Office
• Willingness and ability to travel, as necessary

Work Environment/Work Conditions:

• Professional Office Environment
• Must wear proper personal protection equipment while on manufacturing floor
• Travel to manufacturing facilities or customer locations when required
• Equipment used requires proper training on the potential for and avoidance of injury

Cooper Standard is proud of its diverse workforce and committed to providing equal employment opportunities to applicants and employees without regard to race, color, religion, sex, national origin, genetic information, physical or mental disability, age, veteran or military status, or any other characteristic protected by applicable law. We are dedicated to creating an environment at work that not only values diversity but also encourages inclusion and a sense of belonging. We firmly believe that a diverse workplace fosters an environment where our employees can flourish and provide superior service to our customers.