Account Manager

LeagueApps; New York (NY); Remoto; USD 80.000 - 110.000; Tempo pieno

Vantaggi offerti da questo lavoro

Health benefits

Home-office stipend

Sports subsidies for employees and孩子en

Cell phone subsidy

Gym subsidies

Mental health resources

FundPlay volunteering opportunities

Descrizione del lavoro

LeagueApps, Inc. is seeking a proactive Account Manager to own a portfolio of partners, drive retention, renewals, and growth opportunities. You’ll build trusted relationships with business owners, understand their goals, and demonstrate long-term value of LeagueApps.

You will own renewal strategies, coordinate with Customer Success and Sales, document plans in Salesforce and Gainsight, and pursue expansion opportunities while managing multiple priorities from a remote US-wide workspace.

Competenze

• 3-5+ years of Account Management experience, preferably in SaaS or technology.
• Proven success managing renewals, driving retention, and identifying expansion opportunities.
• Strong business acumen with experience in pricing, negotiations, and revenue management.
• Ability to build trusted relationships with business owners and executive stakeholders.
• Proactive, organized, and comfortable managing multiple priorities across a portfolio.
• Strong communication, presentation, and problem-solving skills.
• Experience with Salesforce, Gainsight, or similar platforms.
• A collaborative, results-oriented mindset with a strong sense of ownership.
• Passion for helping organizations succeed; an interest in youth sports is a plus.

Mansioni

• Own Partner Relationships: Build strong relationships with key stakeholders, understand their business priorities, and serve as a trusted advisor.
• Drive Retention & Renewals: Lead renewal strategies, negotiations, and contract execution while proactively identifying and addressing risks.
• Identify Growth Opportunities: Uncover upsell and cross-sell opportunities through strategic conversations, whitespace analysis, and a deep understanding of partner needs.
• Lead Business Reviews: Conduct meaningful business reviews that demonstrate value, strengthen relationships, and align on future priorities.
• Drive Proactive Engagement: Develop account plans, maintain consistent outreach, and anticipate partner needs before issues arise.
• Collaborate Cross-Functionally: Work closely with Customer Success, Sales, and other internal teams to support partner success, retention, and growth.
• Maintain Accountability: Own revenue targets, maintain accurate forecasts, and consistently document activities, opportunities, and account plans in Salesforce and Gainsight.

Conoscenze

Account management

Renewals

Retention

Pricing & negotiations

Revenue management

Executive relationship building

Cross-functional collaboration

Communication & presentation

Salesforce experience

Gainsight experience

Proactive account planning

Strumenti

Salesforce

Gainsight

Descrizione del lavoro

Role: Account Manager

Location: Remote (Approved US States)

Who We Are

LeagueApps is the operating system and community for youth and local sports leaders, equipping them with the technology, tools, and professional network they need to grow, scale, and play for the future. Our platform powers thousands of clubs, tournaments, leagues, camps, and facilities, serving over 10 million participants nationwide. Backed by professional leagues, teams, and athletes as investors and partners, we're helping modernize the youth sports industry with our best-in-class SaaS platform.

We operate at the intersection of sports, technology, and community. From registration to payments to communications, our platform makes running sports seamless for organizations across the country. Beyond software, we foster a community of leaders, sharing insights on critical issues like increasing girls' participation in sports, preventing youth injuries, and understanding how technology is shaping the future of play.

Mission-driven at our core, our purpose is to create amazing sports experiences for all. To further this mission, we founded and continue to support the FundPlay Foundation, a registered 501(c)(3) nonprofit dedicated to strengthening sports-based youth development organizations. FundPlay helps bring meaningful sports opportunities to hundreds of thousands of underserved kids and communities every year.

About the Role

We're looking for a proactive, relationship-driven Account Manager to join our team. In this role, you'll own a portfolio of partners, with responsibility for driving retention, managing renewals, and identifying opportunities for growth.

You will build trusted relationships, understand your partners' business goals, and help them realize the long-term value of LeagueApps. Success requires strong business acumen, a commercial mindset, and the ability to balance strategic thinking with hands-on execution.

What You'll Do

• Own Partner Relationships: Build strong relationships with key stakeholders, understand their business priorities, and serve as a trusted advisor.
• Drive Retention & Renewals: Lead renewal strategies, negotiations, and contract execution while proactively identifying and addressing risks.
• Identify Growth Opportunities: Uncover upsell and cross-sell opportunities through strategic conversations, whitespace analysis, and a deep understanding of partner needs.
• Lead Business Reviews: Conduct meaningful business reviews that demonstrate value, strengthen relationships, and align on future priorities.
• Drive Proactive Engagement: Develop account plans, maintain consistent outreach, and anticipate partner needs before issues arise.
• Collaborate Cross-Functionally: Work closely with Customer Success, Sales, and other internal teams to support partner success, retention, and growth.
• Maintain Accountability: Own revenue targets, maintain accurate forecasts, and consistently document activities, opportunities, and account plans in Salesforce and Gainsight.

What We're Looking For

• 3-5+ years of Account Management experience, preferably in SaaS or technology.
• Proven success managing renewals, driving retention, and identifying expansion opportunities.
• Strong business acumen with experience in pricing, negotiations, and revenue management.
• Ability to build trusted relationships with business owners and executive stakeholders.
• Proactive, organized, and comfortable managing multiple priorities across a portfolio.
• Strong communication, presentation, and problem-solving skills.
• Experience with Salesforce, Gainsight, or similar platforms.
• A collaborative, results-oriented mindset with a strong sense of ownership.
• Passion for helping organizations succeed; an interest in youth sports is a plus.

How Success Is Measured

• Gross Revenue Retention (GRR) and renewal performance
• Expansion revenue and pipeline development
• Proactive partner engagement and completed business reviews
• Early identification and management of renewal risks
• Forecast accuracy and consistent execution of account plans

Why Work At LeagueApps?

At LeagueApps, you'll help organizations that make sports possible in communities across the country. You'll be part of a collaborative, growing team where you can make a meaningful impact on partner relationships, revenue growth, and the future of Account Management.

Compensation & Benefits

• Compensation: $80,000 - $110,000
• Health Benefits: Medical, Dental, Vision coverage, HSA
• Home-Office Stipend
• Sports Leagues subsidies for employees and their children
• Cell phone and gym subsidies
• Mental health resources - Talk Space
• Social impact opportunities through FundPlay - events & volunteering

LeagueApps is an equal‑opportunity employer. We do not discriminate on the basis of race, color, ancestry, religion, national origin, sexual orientation, age, citizenship, marital or family status, disability, gender identity or expression, veteran status, or any other legally protected status. We are committed to building a diverse, inclusive, and equitable organization, and to helping youth sports organizers across the country do the same. The duties listed are not exclusive and other duties may be assigned as needed or desired by the employer to meet business needs. The employer reserves the right to change, add to or eliminate positions as it deems appropriate. Your employment will be at-will, meaning you or LeagueApps Inc. may terminate the employment relationship at any time, with or without cause or advance notice, for any reason. Our salary ranges are based on paying competitively for our size and industry, and are one part of the total compensation package that also includes benefits, and other opportunities at LeagueApps. Individual pay decisions are based on a number of factors, including qualifications for the role, experience level, skillset, and balancing internal pay parity relative to other LeagueApps employees. We expect the majority of the candidates who are offered roles at LeagueApps to fall healthily throughout the range based on these factors.