Account Manager

Moonbug Entertainment

New York (NY)

On-site

USD 65,000 - 90,000

Full time

14 days+

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Benefits offered by this job

Health Care Plan (Medical, Dental & Vision)

Retirement Plan (401k)

Paid Time Off (Vacation, Sick & Public Holidays)

Family Leave (Maternity, Paternity)

Free Food & Snacks

Wellness Resources

Training & Development

Free Food & Snacks

Wellness Resources

Job summary

An award-winning global entertainment company is seeking an Account Manager to orchestrate client relationships and ensure seamless execution of campaigns. The ideal candidate will have over two years of experience in account management, strong project management skills, and the ability to thrive in a dynamic environment. This position offers a supportive role in a playful atmosphere where global brands engage with beloved kids' content, fostering both professional growth and client satisfaction.

Qualifications

2+ years of experience in account management or client-facing roles.
Strong project management skills with the ability to manage multiple accounts.
Effective verbal and written communication skills.
Ability to manage multiple accounts and projects simultaneously.

Responsibilities

Serve as the primary point of contact for assigned client accounts.
Ensure clients receive what was promised and campaigns are executed accurately.
Develop a strong understanding of clients’ businesses and challenges.
Oversee media integrations, asset delivery, and reporting.
Lead client status meetings with clear updates and follow-ups.
Monitor account health, flag risks, and resolve issues proactively.
Identify opportunities to enhance performance and grow accounts.
Participate in brainstorming to support pitches and partnerships.
Analyze campaign data to inform client discussions.

Skills

Account management

Client relationships

Project management

Problem-solving

Job description

Thank you for considering the Account Manager role with Moonbug Entertainment, an award-winning global entertainment company inspiring kids everywhere to laugh, learn and grow. The company is behind some of the biggest kids’ entertainment brands in the world including CoComelon and Blippi. Moonbug believes every child should have access to our entertaining and enriching content, which is why our shows are available on more than 150 video platforms globally including Netflix, Disney+, BBC iPlayer and YouTube Kids. Moonbug is also a global leader in pre-school music and audio experiences, available on 100+ audio platforms globally. Moonbug brands extend far beyond the screen to include streaming music, toys, games, books, live events, and even theme park exhibits. Moonbug is part of Candle Media, an independent, creator-friendly home for cutting-edge, high-quality, category-defining brands and franchises.

📍New York, NY, On-site Full Time

The Role

As an Account Manager at Moonbug Entertainment, you will manage day-to-day client relationships, oversee ongoing business, and ensure seamless execution across campaigns and initiatives. In Brand Partnerships, this means helping bring imaginative programs to life inside the world of Moonbug, from custom social integrations and YouTube content to Roblox sponsorships and cross-channel campaigns for major household-name brands.

You will partner closely with internal teams to deliver on what was promised, keeping timelines tight, details organized, and communication clear. While sales and creative shape the vision, you help make it real, ensuring every campaign runs smoothly and every brand feels confident stepping into Moonbug’s colorful universe.

This role is perfect for someone who is organized, proactive, and energized by building strong client relationships in a fast-moving, playful environment where global brands connect with beloved kids content.

Responsibilities

Serve as the primary day-to-day point of contact for assigned client accounts, managing ongoing relationships and ensuring high-quality account stewardship.
Own post-sale account management, ensuring clients receive what was promised and campaigns are executed accurately and on time.
Develop a strong understanding of your clients’ businesses, goals, and challenges, and apply that knowledge to support healthy, long-term partnerships.
Partner closely with internal teams including brand partnerships, media & ad ops, creative, production, social, marketing, data, and finance to manage deliverables and timelines.
Oversee account coordination including media integrations, asset delivery, creative approvals, production schedules, and campaign reporting.
Run client status meetings, providing clear updates, proactive communication, and strong follow-ups.
Monitor account health, flag risks early, and work cross-functionally to resolve issues efficiently.
Identify opportunities within existing accounts to enhance performance, improve client satisfaction, and support incremental growth.
Participate in brainstorming sessions to support client pitches and ongoing partnership ideas.
Collect and analyze campaign performance data and consumer trends to inform client discussions and reporting.
Become knowledgeable in Moonbug IP and the kids and family entertainment ecosystem, including how it connects to paid media, marketing, and social strategies.

Strong preference for candidates with deep YouTube channel management experience within established digital media ecosystems.

2+ years of experience in account management or client-facing roles within the media industry, including media agencies, creative agencies, social agencies, publishers, or paid media environments.
Experience managing day‑to‑day client relationships and working on a defined set or subdivision of larger accounts.
Strong understanding of client management fundamentals, including communication, expectation‑setting, and delivery.
Proven ability to manage multiple accounts or projects simultaneously while staying organized and detail‑oriented.
Strong project management skills with the ability to balance short‑term execution and long‑term account needs.
Solutions‑oriented mindset with strong problem‑solving abilities.
Effective verbal and written communicator, comfortable interfacing directly with clients and internal teams.
Ability to thrive in a fast‑paced environment and adapt as priorities evolve.
Interest in or willingness to learn the kids and family entertainment space and how brands engage within it.