Account Manager

Rent A Center; Nashua (NH); On-site; USD 26,000 - 27,000; Full time

Benefits offered by this job

Weekly pay

Paid time off

401(k) with company match

Insurance options

Job summary

Rent-A-Center in Nashua, NH is hiring an Account Manager to oversee an assigned portfolio of rental accounts. You will build strong customer relationships, drive collections, and contribute to sales growth through new rental agreements.

Responsibilities include deliveries, pickups, and maintaining showroom standards while adhering to safety guidelines. The role offers full-time hours with a starting hourly rate and weekly pay, along with benefits and advancement opportunities within the RAC

Qualifications

• High school diploma or equivalent required.
• Excellent customer service and communication skills.
• Ability to manage multiple accounts and meet collection targets.

Responsibilities

• Oversee an assigned portfolio of rental accounts and relationships.
• Conduct early-stage collections and meet daily collection targets.
• Deliver in-store and in-home white-glove service and sales.
• Handle deliveries, pickups, and account follow-ups.

Skills

Customer service

Sales

Account management

Communication

Time management

Education

High school diploma

Tools

CRM software

Job description

Ready to do your best work?Interested in a minimum starting hourly rate of $19.00 per hour - $19.25 per hour ?Why should I apply in just a few clicks?Position SummaryIf you’re looking for a career with unmatched earning potential you’ve come to the right place, 99% of our Store Managers, District Managers and Regional Vice Presidents were promoted from within and started in the Account Manager position. This dynamic role is responsible for managing rental accounts by delivering exceptional customer service, selling new products to our customers, driving account performance, completing deliveries and pickups, maintaining store standards, and conducting early-stage collections. This role supports sales growth and account health by building strong customer relationships while adhering to the RAC mission statement and core values.Key Responsibilities· Oversee an assigned portfolio of accounts while building and maintaining strong customer relationships· Conduct early-stage collections (1–6 days past due) and meet daily/weekly collection standards· Maintain account health and secure payment commitments utilizing account management tools· Complete assigned routes for deliveries, pickups, and account follow-ups· Deliver white-glove customer service in-store, over the phone, and in customers’ homes· Contribute to sales growth and generate new rental agreements· Safely transport, install, and handle merchandise· Maintain showroom standards and company vehicles· Adhere to all company safety and operational guidelinesQualifications· High school diploma or equivalent· At least 18 years of age· Valid driver’s license with good driving record· Strong communication and customer service skillsPhysical Requirements· Ability to lift and move heavy merchandise· Ability to drive a box truck· Standing and driving for extended periods of timeSchedule & Work Environment· Full-time, Monday–Saturday· Sundays off plus one weekday off· Physically active role requiring lifting, bending, and standingBenefits· Rapid growth and advancement opportunities· Weekly pay· Paid time off· Medical, dental, vision, life & disability insurance· Industry leading 401(k) with company match· Flexible Spending & Health Savings Accounts· Supplemental and voluntary insurance optionsEqual Opportunity EmployerRent-A-Center is an equal opportunity employer committed to ensure that all employment decisions are made on a non- discriminatory basis, and without regard to actual or perceived race (the definition of race also includes traits historically associated with race, including, but not limited to, hair texture and braids, locks, and twists), religious creed, color, national origin, ancestry, physical or mental disability, genetic information (including testing and characteristics), sex (including pregnancy, childbirth, lactation and related medical conditions), gender (including gender identity, transgender, and gender expression), age, sexual orientation, citizenship status, veteran status, uniformed servicemember status, or any other consideration protected by federal, state or local law.