International Employee Benefits Account Manager

Alliant Insurance Services; Morristown (NJ); On-site; USD 75,000 - 95,000; Full time

Benefits offered by this job

Comprehensive employee programs

Competitive financial package

Job summary

Alliant Insurance Services is seeking an International Employee Benefits Account Manager in Morristown, NJ. This role focuses on client relationship management and delivering exceptional service for our mid-market clients.

The ideal candidate will have at least six years of related experience, a valid insurance license, and excellent communication skills. Join a dynamic environment that prioritizes growth and client satisfaction. Competitive financial package offered.

Qualifications

• Six years of experience in a related field.
• Excellent communication and teamwork abilities.
• Valid insurance license required.

Responsibilities

• Manage relationships with clients and ensure client satisfaction.
• Analyze market proposals for premiums and competitiveness.
• Conduct client open enrollment meetings.

Skills

Excellent verbal and written communication skills

Excellent customer service skills

Ability to work within a team

Good leadership and problem-solving skills

Proficient in Microsoft Office Suite

Education

Associate’s Degree or equivalent combination of education and experience

Six or more years related work experience

Valid Insurance License

Job description

International Employee Benefits Account Manager

At Alliant Insurance Services, we thrive on creating employee benefits solutions built on the idea that health makes growth possible. As top tier professionals dedicated to solving our clients' health and welfare insurance challenges, Alliant team members deliver an unrivaled depth of service, and our unique approach enables us to help clients stay resilient and turn change into opportunity. This position is a chance to join a dynamic, expanding company with prospects for individual and career growth.

As one of the 5 largest insurance brokerage firms in the U.S., Alliant provides property and casualty, workers' compensation, employee benefits, surety, and financial products and services to clients nationwide.

More information is available at www.alliant.com.

SUMMARY

Responsible for providing customer service and overall service of assigned customers and/or policies, soliciting new business on existing accounts and supporting Producer‑led new business efforts.

ESSENTIAL DUTIES AND RESPONSIBILITIES

• Fosters and manages overall relationship with clients ensuring retention of mid‑market book of business and high satisfaction;
• Reviews client team’s RFPs;
• Selects markets for solicitation;
• Analyzes market proposals for verification of benefits, premiums, and competitiveness;
• Reviews coverage contracts for accuracy of policy provisions;
• Meets with clients for pre‑renewal strategy, proposal delivery and explanation;
• Conducts client open enrollment meetings and answers questions regarding benefit coverage;
• Negotiates with markets for benefits premium concessions;
• Ensures that client team handles client benefit inquiries and manages team to effectively service clients; resolves escalated service issues;
• Manages new carrier and plan implementations for book of business;
• Ensures team prepares claims experience and utilization reports and reviews for accuracy;
• Reacts, processes, and follows up on new business;
• Meets with clients as needed or directed by Producer;
• Collection of fees, reconciliation and resolution of any outstanding balances within 60 days of invoicing date;
• Complies with agency management system data standards and data integrity (enters and maintains complete and accurate information);
• Other duties as assigned.

QUALIFICATIONS

EDUCATION/EXPERIENCE

• Associate’s Degree or equivalent combination of education and experience
• Six (6) or more years related work experience
• Valid Insurance License
• Must continue to meet Continuing Education requirements for license renewal

SKILLS

• Excellent verbal and written communication skills
• Ability to work within a team and to foster teamwork
• Excellent customer service skills, including telephone and listening skills
• Good leadership, problem solving and time management skills
• Ability to prioritize work for multiple projects and deadlines
• Proficient in Microsoft Office Suite

We are proud to provide comprehensive, high‑quality employee programs to meet employees' needs now and in the future, including a very competitive financial package.

Alliant Insurance Services, Inc. is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment based on their qualifications and ability without regard to race, color, religion, sex (including pregnancy, childbirth, breastfeeding, sexual orientation, and gender identity), national origin, ancestry, physical or mental disability, medical condition, marital status, age, genetic information, or status as a protected veteran, in accordance with applicable federal, state, and local laws, including California law.

Applicants are protected under Federal law from discrimination. If you need an accommodation to complete the application process or would like to review these materials in an alternative format, please reach out to [e-mail]

For more information on Alliant Insurance Service's benefits, please visit www.alliant.com/about/careers/benefits