Account Manager

GIS National LLC; Minnesota; On-site; USD 45,000 - 65,000; Full time

Job summary

GIS National LLC is seeking a dedicated professional to manage broker and client relationships in Minnesota. The role involves overseeing the implementation process for new employer clients, training group administrators, and collaborating with a specialist to ensure client satisfaction. Ideal candidates will possess strong communication skills, be self-motivated, and demonstrate organizational abilities. While insurance experience is a plus, it is not mandatory. Proficiency in Microsoft Excel and a commitment to learning new processes are essential.

Qualifications

• Experience in insurance carrier or broker is preferred but not required.
• Self-motivated and goal-oriented.
• Desire to learn new products and services.
• Life and Health license within 180 days of employment.

Responsibilities

• Manage broker and client relationships.
• Oversee implementation process for new employer clients.
• Train group administrators on GIS Connect enrollment platform.
• Collaborate on renewals to maintain client satisfaction.
• Grow assigned block of broker clients.

Skills

Fast-paced environment adaptability

Communication skills (in person, phone, email)

Quick learning ability

Problem-solving capability

Teamwork

Organizational skills

Proficiency in Microsoft Excel and Word

Education

Undergraduate degree

Job description

Responsibilities

• Work closely with our external sales team, internal partners and insurance carriers in managing your assigned broker and client relationships.
• Manage implementation process for new employer clients within assigned brokers’ block.
• Train new group administrators on chosen GIS Connect enrollment platform.
• Collaborate with the Renewal Specialist in managing upcoming renewals to maintain persistency and client satisfaction.
• Maintain and grow assigned block of broker clients to maximize client satisfaction and strengthen personal and professional relationships.

Required, Knowledge, Skills and Abilities

• Must be able to work in a fast-paced environment.
• The ideal candidate will be comfortable with all methods of communication: in person, phone and email.
• Must have the ability to learn quickly.
• The candidate has a sense of urgency and takes pride in their work.
• Must be comfortable in a team environment.
• Must have the ability to problem solve complex issues and articulate resolution to broker and client clearly and concisely.
• Ability to assess incoming requests and delegate or elevate to appropriate internal or external resources.

The qualified candidate should have the following

• Insurance carrier or broker experience is not required but preferred
• Self-motivated and goal oriented
• Strong organizational, time management and follow-through skills
• Highly proficient in the basics of Microsoft Excel and Word
• Excellent communication skills both written and verbal
• Undergraduate degree (Preferred, but not required)
• Desire and ability to continually learn new products and services and processes
• Life and Health licensed within 180 days of employment

Physical Requirements

• Prolonged periods of sitting at a desk and working on a computer.
• Must be able to lift up to 15 pounds at times.