Account Manager

Apex Water + Process Inc.; Minneapolis (MN); On-site; USD 80,000 - 120,000; Full time

Benefits offered by this job

Commissions and bonuses

Medical, dental, vision

401(k) with company match

Paid time off

Job summary

Apex Water and Process Inc. in Minneapolis, MN is seeking an Account Manager to maintain and expand the company’s customer base by maximizing profitability of assigned accounts and by soliciting new business.

You will use your sales expertise and water treatment knowledge to recommend and apply solutions, communicate results to leadership and customers, and travel locally to client sites as needed.

Qualifications

• High school diploma or equivalent.
• Bachelor’s degree in Engineering, Chemistry, or related field preferred.
• Strong communication and customer service skills; able to explain technical concepts to non-technical clients.
• Mechanical and technical aptitude with ability to diagnose and resolve issues.
• Experience in technical sales or service.
• Able to lift up to 50 lbs and travel for overnight stays.

Responsibilities

• Manage existing customer base and grow territory with leadership support.
• Sell and support water treatment products and services at customer sites.
• Work onsite to ensure water treatment programs operate within optimal ranges and take corrective actions.
• Assist with chemical feed and inventory management.
• Participate in delivery, installation, commissioning and repair of systems at customer sites.
• Manage and place orders, track inventory, and serve as the face of the company.

Skills

Communication skills

Customer service

Technical aptitude

Sales experience

Self-motivation

Team collaboration

Education

High school diploma or equivalent

Bachelor’s degree in Engineering, Chemistry, or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Job description

ACCOUNT MANAGER - Twin Cities and Surrounding Area

WHY APEX WATER AND PROCESS?

Apex Water and Process is a trusted leader in water and process management, delivering integrated solutions of chemistry, equipment, automation and services to help industries reduce costs, maximize efficiency, stay compliant, and optimize sustainability. We simplify water and process challenges for customers with expert support, seamless solutions, and fast problem-solving, so they can focus on running safe, efficient, and sustainable operations. We’re a fast-growing company with a vibrant, team-oriented culture, committed to delivering exceptional customer service and fostering long-term partnerships. At Apex, you’ll find ample opportunities for professional growth and development in a supportive environment. Plus, we offer a robust benefits package, and as a new full-time team member, you’ll start accruing paid time off from day one! Don’t miss out – apply today and start your journey with Team Apex!

JOB SUMMARY

The primary function of the Account Manager will be to maintain and expand the Company’s business base by maximizing the profitability of assigned customer accounts and also help the company grow by soliciting new business! The Account Manager will use their sales expertise and technical knowledge about the water treatment industry to recommend and apply basic water treatment applications and solutions, as well as communicate program results to Company leadership and customers.

ESSENTIAL JOB RESPONSIBILITIES:

• Manage existing customer base and grow territory with the help of the leadership team
• Interact with site personnel in various departments to sell and support Company's water treatment products and services for boiler, cooling, RO, process, and other systems at numerous customer locations in a number of industries
• Work onsite at customer locations to provide routine, day-to-day service to determine water treatment programs are operating within optimal ranges and communicate corrective actions taken
• Assist with chemical feed and inventory management
• Participate in delivery, installation, commissioning and repair of systems at customer sites
• Manage and place orders, track inventory and usage of product at each customer site and serve as the general face of the Company to assigned customer base
• Deliver value to customer base by conducting routine service and business reviews, as clear and consistent communication with customers is a key component of the Company’s culture
• Complete detailed service reports and deliver them to customers within 24 hours of each service visit
• Project professional image of the Company through a positive and helpful attitude and punctual and reliable attendance at all times
• Maintain professional and technical knowledge in order to provide sound water treatment recommendations to customers; continuously strive for professional improvement by taking advantage of the Company’s continuous online training and mentorship opportunities
• Be a team player and mentor to the team
• Local travel is expected and ongoing, including approximately 10% of travel outside of assigned region, which will involve overnight stays
• Keep vehicle in good operating condition and keep up with recommended maintenance as needed.
• Adhere to and support all safety policies and guidelines
• Perform other duties as assigned

REQUIRED QUALIFICATIONS:

• High school diploma or equivalent
• General knowledge of cooling tower systems, steam generation, and chilled/hot/process water closed-loop systems
• Prior work experience in a technical sales or service role
• Strong communication and customer service skills with the ability to explain technical concepts to non-technical clients and stakeholders
• Mechanical and technical aptitude with the ability to diagnose and resolve technical issues efficiently
• Ability and willingness to be trained in on and perform equipment installation, commissioning, and repair at customer sites
• Knowledge of Microsoft Word, Excel and PowerPoint and ability to learn internal business systems
• Ability to work independently and effectively plan, organize and execute activities
• Ability and willingness to physically provide service at customer facilities within a wide range of environments; must be able to lift a minimum of 50lbs. without assistance
• Valid Minnesota driver’s license and willingness to abide by Company standards for operating a motor vehicle
• Ability and willingness to be away from home for overnight travel 2-4 nights/month
• Ability to pass a respirator fit test and wear a half-or full-face respirator

PREFERRED QUALIFICATIONS:

• Bachelor’s degree in Engineering, Chemistry, or other relevant field of study
• Past work experience in technical sales and service in industrial water treatment or specialty chemicals industry
• Familiarity with water treatment industry regulations and standards
• Advanced certifications or training in water treatment technologies

COMPENSATION & BENEFITS:

The anticipatedbase salaryrange for this position is$80,000 - $120,000annually, depending on qualifications and experience. This position is alsoeligible for commissions and new account bonuses.We offer a comprehensive benefits package including medical, dental, vision, 401(k) with company match, and paid time off.

An offer of employment at Apex Water and Process is subject to a pre-employment background check, physical and drug screen. Apex is an equal opportunity employer and prohibits discrimination and harassment of any type and affords equal employment opportunities to employees and applicants without regard to race, color, religion, sex, age, national origin, disability status, protected veteran status, or any other characteristic protected by law.

Full-Time/Part-Time Full-Time

Exempt/Non-Exempt Exempt

EOE Statement We are an Equal Opportunity Employer and do not discriminate against any employee or applicant for employment because of race, color, sex, age, national origin, religion, sexual orientation, gender identity and/or expression, status as a veteran, disability status, or any other federal, state, or local protected class.

This position is currently accepting applications.