Account Manager

MAT USA Materialise USA, LLC; Massachusetts; Hybrid; USD 90,000 - 130,000; Full time

Job summary

Materialise USA, LLC is seeking a skilled healthcare sales professional to acquire and grow accounts in orthotics/medical devices. You will manage relationships with healthcare practitioners, drive revenue growth, and collaborate with cross-functional teams to tailor solutions.

This remote/hybrid role requires travel to tradeshows and customer meetings, up to 10-20%, and demands a proven track record of exceeding sales targets in the medical industry.

Qualifications

• Bachelor’s degree in business or a healthcare field.
• Minimum 5 years of successful sales experience.
• At least 3 years in orthotics or medical device sales.

Responsibilities

• Identify, develop, and convert new sales leads through effective prospecting and relationship-building.
• Manage and grow an existing portfolio of healthcare customers, ensuring high satisfaction and retention.
• Meet or exceed individual and team sales targets aligned with company objectives.
• Maintain accurate sales activity records and lead status using CRM tools.
• Collaborate cross-functionally with marketing, operations, and leadership to ensure alignment and optimize the customer journey.
• Represent Materialise at tradeshows and industry events; travel up to 10-20% of the time is required.

Skills

Sales experience

Healthcare sales

Orthotics sales

CRM proficiency

Education

Bachelor's degree

Job description

At Materialise Manufacturing, we believe that revolutionizing industries starts with bringing ideas to life in smarter ways. If you’re passionate about helping customers turn concepts into high-quality parts, you’ll love being a part of this team. Through our digital manufacturing services, companies are accelerating the complete product development life cycle. In this role, you will be responsible for acquiring new customers, managing existing relationships, and driving revenue growth. You’ll work closely with internal teams to deliver excellent service and tailored solutions to healthcare practitioners. This is a remote/hybrid role with occasional travel for tradeshows and customer meetings.

Key Responsibilities

• Identify, develop, and convert new sales leads through effective prospecting and relationship-building.
• Manage and grow an existing portfolio of healthcare customers, ensuring high satisfaction and retention.
• Meet or exceed individual and team sales targets aligned with company objectives.
• Maintain accurate sales activity records and lead status using CRM tools.
• Collaborate cross-functionally with marketing, operations, and leadership to ensure alignment and optimize the customer journey.
• Represent Materialise at tradeshows and industry events; travel up to 10-20% of the time is required.

Target Customer Segments: Our products and services support healthcare professionals including: Podiatrists Chiropractors Physical Therapists Chiropodists Orthotists O&P professionals.

Qualifications

• Bachelor’s degree in business or a healthcare-related field (e.g., Kinesiology or similar).
• Minimum of 5 years of successful sales experience.
• At least 3 years of experience in orthotics or medical device sales.

Key Skills & Competencies

• Proven track record of exceeding sales targets in the medical or healthcare industry.
• Strong ability to build rapport quickly and maintain long-term client relationships.
• Excellent communication, negotiation, and presentation skills.
• Proficient in managing the full sales cycle, including lead qualification, follow-up, and deal closure.
• CRM proficiency (e.g., Salesforce or equivalent).
• Self-motivated and comfortable working independently in a home-office setting.

What's waiting for you

Work that matters The technology we build at Materialise pushes the boundaries. You'll find pride in building something that matters, whether you designed it, printed it, or shipped it. No matter your role, we unlock new possibilities to build a better and healthier world every day.

A people-centered space

When you join Materialise, you join a group of colleagues invested in you, not just your work. From your own team to a department across the world, you'll find a sense of belonging with people who help without being asked, challenge you, and have your back. At the same time, we expect you to invest in the people around you - not just your own work - to make the group stronger than the sum of its parts.

An environment of trust

As a company of innovators, we know how crucial autonomy is in your work. When we hire you, we trust in your expertise, giving you space to organize your tasks, work flexibly, and make your own calls. At Materialise, we expect you to deliver on that trust and keep your commitments.

A career ready to build

When you see opportunities for your career to grow at Materialise, we encourage you to go for them. People shape a fulfilling career at their own pace here. At Materialise, we expect you to take initiative in your own development. Don't wait for someone else to plan your career. Step into the space and make it count.

Make a difference together with the Manufacturing team.

At Materialise, we're all working towards making the world a better and healthier place every day. And you can be a part of it all! Explore our opportunities to become a part of our team.