Account Manager

Ryerson Holding; Little Rock (AR); On-site; USD 70,000 - 100,000; Full time

Job summary

Ryerson Holding is seeking an Account Manager to join our Sales team in the Ohio and Pennsylvania market. Remote work option with the ability to sit anywhere between Columbus, OH, and Pittsburg, PA.

You will build trusted relationships across customer organizations and collaborate with service centers and regional teams to develop responsive quotations and contracts. The ideal candidate has 5–7 years of metals service center sales experience, strong MS Office skills, and familiarity with SAP or

Qualifications

• Bachelor’s degree preferred in marketing, business, or related field.
• Minimum 5–7 years sales experience in metals service center or industrial sales.
• Strong MS Office skills; SAP and Salesforce.com a plus.
• Excellent customer service and communication, both oral and written.

Responsibilities

• Build relationships with customers at all levels, including purchasing decision makers.
• Communicate industry and economic trends and Ryerson’s capabilities to customers.
• Develop quotations and contracts with service centers and regional sales to drive profitable sales.
• Provide market intelligence to shape sales strategies and pricing decisions.
• Increase revenue by expanding product lines and converting general line sales to fabrication sales.
• Coordinate with management and supplier reps to maintain key relationships.
• Perform other duties as assigned.

Job description

Ryerson has an opportunity for an Account Manager position to join our Sales team in the Ohio and Pennsylvania market. As an Account Manager you are responsible for developing customer personnel trust and confidence in Ryerson and its representatives. The future will be made from metal. At Ryerson, you have the opportunity to grow in your career, work with teammates that feel like family, and help make our world a better place. This position will work remote, and can sit anywhere between Columbus, OH, and Pittsburg, PA.

Roles and Responsibilities:

• Quickly build strong relationships with contacts at all levels across a variety of functions within customer organizations, especially with purchasing decision makers.
• Communicate regularly to customers about industry and economic trends and Ryerson’s ability to assist customers in adapting to change.
• Work with service center and regional sales/product management to develop quotations and contract proposals that are responsive to customer needs and result in profitable sales for Ryerson.
• Keep up‑to‑date with the competitive environment and provide market intelligence to sales management to help shape service center sales strategies, price levels and working capital decisions.
• Increase revenue from assigned customers by expanding product lines or items sold and converting general line sales to fabrication sales.
• Involve service center management, regional management, Global Accounts, or other corporate management, and Ryerson supplier representatives in establishing and maintaining relationships at all levels of customer organization.
• Perform all other duties as assigned; duties, responsibilities, and activities may change at any time with or without notice.

Position Requirements:

• Bachelor’s degree preferred (preferably in marketing, business or a related field of study) or related experience.
• Minimum of 5‑7 years previous sales experience in the metals service center industry or similar industrial sales background.
• Proficiency with MS Office a must, SAP and Salesforce.com experience highly desired.
• Strong business acumen with excellent customer service, interpersonal and both oral, and written communication skills; persuasive negotiation skills.
• Effective problem‑solving/conflict resolution skills and the ability to maintain confidentiality.
• Aggressive, competitive, and self‑motivated attitude is essential.
• Keen attention to detail with a strong aptitude for math.
• Understanding of inventory management in order to support JIT needs for customers.

Experience Required: 5 – 7 Years. Education Required: Bachelor’s Degree Preferred.