Account Manager

LNW Gaming, Inc.(KAC); Kansas; Hybrid; USD 70,000 - 100,000; Full time

Job summary

Light & Wonder’s Gaming division seeks a dynamic sales professional to manage and sell Table Games and Electronic Table Games (ETGs) to licensed casino operators within an assigned territory. You will deliver presentations, identify customer requirements, and drive orders while maintaining strong relationships and accurate forecasting.

The role requires the ability to travel, excellent negotiation and communication skills, and a Bachelor's degree.

Qualifications

• 3+ years in sales, preferably in gaming.
• Minimum 4 years’ experience with Table Games and ETGs.
• Bachelor’s degree required.
• Understanding of casino technology and operations.
• Ability to travel.

Responsibilities

• Sell Table Games and ETGs to licensed casino operators.
• Deliver compelling presentations and product demonstrations.
• Analyze customer requirements and tailor solutions.
• Maintain account lists and call sheets.
• Prepare quotes and sales contracts.
• Provide delivery dates and manage issues affecting delivery.
• Forecast sales and identify opportunities.
• Handle contracts promptly and accurately.
• Travel within assigned territory to meet customers.

Skills

Table Games

ETGs

Sales

Territory development

Customer relationships

Negotiation

Education

Bachelor's degree

Tools

Microsoft Office

Job description

Gaming

Welcome to the world of land-based gaming. At Light & Wonder, it is all about the games, and our Gaming team builds cutting-edge technology, products, and content for the most iconic casinos and operators across the globe.

Position Summary

The person in this position is responsible for managing and selling Table Games and Electronic Table Games (ETGs) to licensed casino operators within an assigned territory, while enhancing customer service quality and satisfaction.

Essential Job Functions

• Maintains a comprehensive understanding of Table Games and ETGs product lines and their application within the casino marketplace.
• Prepares and delivers sales presentations focused on Table Games and ETGs to new and existing customers at various venues including trade meetings and on-site visits.
• Identifies customer requirements specific to Table Games and ETGs through sales contact or floor analysis and demonstrates how these products will enhance their casino operations.
• Maintains updated account listings and call sheets for Table Games and ETGs customers using various sources of information.
• Collects credit history information, quotes customers based on approved pricing, and prepares accurate sales contracts and order documentation for Table Games and ETGs.
• Provides estimated delivery dates for Table Games and ETGs and keeps customers informed of any issues affecting delivery.
• Generates regular forecast reports for Table Games and ETGs and identifies major sales opportunities.
• Reports competitive trends and issues affecting Table Games and ETGs to management.
• Manages sales contracts and order documentation for Table Games and ETGs in a timely and accurate manner.
• Handles a large customer base focused on Table Games and ETGs.
• Submits expense reports accurately and on time.
• Meets or exceeds sales quotas for Table Games and ETGs.
• Performs other duties related to Table Games and ETGs as assigned.

Qualifications

• More than three years of sales experience.
• Minimum of 4 years' experience in Table Games and ETGs within the gaming industry.
• Preferred prior experience with major gaming manufacturers specializing in Table Games and ETGs.
• Understanding of Table Games and ETGs technology and operational nuances.
• Ability to learn and implement commercial objectives for Table Games and ETGs in customer settings.
• Demonstrated success in developing territory and customer base for Table Games and ETGs.

Education

Bachelor's degree required.

Knowledge, Skills, & Abilities

• Ability to work in a dynamic sales environment.
• Ability to demonstrate value for a technical product.
• Strong analytical skills and problem solving skills.
• Ability to write reports, business correspondence, sales proposals, and presentation materials.
• Strong attention to detail.
• Excellent communication skills (verbal and written).
• Ability to build and maintain strong relationships with prospects, managers, customers, or the general public.
• Customer-orientation.
• Strong negotiation skills when preparing sales contracts.
• Working knowledge of Microsoft Office.
• Ability to Travel.

Work Conditions

The work conditions are representative and typical of similar jobs in comparable organizations. Heavy phone use. Casino Environment. Exposure to noise and cigarette smoke. May require weekend and evening hours. Overnight travel required in relation to territory and customer location.

Compliance

Light & Wonder and its affiliates (collectively, L&W) are engaged in highly regulated gaming businesses. As a result, certain L&W employees may, among other things, be required to obtain a gaming or other license(s), undergo background investigations or security checks, or meet certain standards dictated by law, regulation or contracts. In order to ensure L&W complies with its regulatory and contractual commitments, as a condition to hiring and continuing to employ its employees, L&W requires all of its employees to meet those requirements that are necessary to fulfill their individual roles. As a prerequisite to employment with L&W (to the extent permitted by law), you shall be asked to consent to L&W conducting a due diligence/background investigation on you.

Equal Opportunity

Light & Wonder is an Equal Opportunity Employer and does not discriminate against applicants due to race, color, sex, age, national origin, religion, sexual orientation, gender identity, status as a veteran, and basis of disability or any other federal, state or local protected class.

If you'd like more information about your equal employment opportunity rights as an applicant under the law, please click here for EEOC Poster.

Light & Wonder, Inc. is the leading cross-platform global games company. Through our three unique, yet highly complementary businesses, we deliver unforgettable experiences by combining the exceptional talents of our 7,000+ member team, with a deep understanding of our customers and players. We create immersive content that forges lasting connections with players, wherever they choose to engage. At Light & Wonder, it is all about the games. The Company is committed to the highest standards of integrity, from promoting player responsibility to implementing sustainable practices.