Account Manager

Tech Sales Jobs; Holland (MI); Hybrid; USD 60,000 - 90,000; Full time

Job summary

Thrive is seeking an Account Executive on the Velocity team to drive revenue across a high-volume portfolio of emerging and lower-complexity accounts. You will use proactive outbound outreach, upsell and cross-sell strategies, and disciplined pipeline management to close transactional opportunities.

This role suits a motivated, early-career sales professional who thrives in a fast-paced environment, enjoys high activity, and excels at building relationships, uncovering client needs, and

Qualifications

• 2+ years of sales or related revenue experience.
• Ability to manage high-volume outreach with strong follow-up.
• Experience generating revenue through upsell, cross-sell, renewals.
• Excellent communication and rapport-building skills.
• Proficient with CRM tools like Salesforce.
• Strong time management and organization.
• Collaborative, cross-functional mindset.
• Curiosity and willingness to learn Thrive's solutions.
• Bachelor's degree preferred, or proven sales performance.

Responsibilities

• Manage and grow a designated Velocity account portfolio through proactive outreach and relationship development.
• Generate revenue via upsell, cross-sell, and expansion opportunities.
• Conduct high-volume outbound calls, emails, and follow-ups to build pipeline.
• Qualify client needs and align Thrive solutions using a consultative approach.
• Own the sales process from initial outreach to quote, proposal, and close.
• Maintain accurate account details, pipeline updates, and forecasting.
• Collaborate with service delivery, client success, solutions, and operations.
• Monitor account activity and identify retention risks and growth opportunities.
• Meet or exceed sales targets tied to bookings and growth.
• Build knowledge of Thrive’s services and market trends.
• Participate in sales training and enablement to accelerate performance.
• Complete required reporting with accuracy and timeliness.

Skills

2+ years sales experience

High volume outreach

Upsell / Cross-sell

Strong communication

Opportunity qualification

CRM tools (Salesforce)

Time management

Team collaboration

Coachability

Bachelor’s degree preferred

Education

Bachelor's degree

Tools

Salesforce

Job description

Location: Holland, Michigan, United States

Department: Sales

Workplace: hybrid

Employment Type: full

Description

About Us

Thrive delivers upon the promise of technology by enabling our clients’ digital transformation journeys with best practices on an AI, cybersecurity and cloud focused NextGen managed services platform.

Thrive’s culture is powered by diverse talent, big ideas, and a customer-first mindset—and it’s what truly sets us apart. Thrive is built for people who want more than a weekday routine. If you’re hungry to grow, eager to tackle new challenges and ready to drive real impact in a rapidly expanding environment, then welcome to THRIVE!

Position Overview

As an Account Executive on Thrive’s Velocity team, you will drive revenue growth across a high-volume portfolio of emerging and lower-complexity accounts through proactive outbound outreach, upsell and cross-sell selling, and disciplined pipeline management. This role is ideal for a motivated, early-career sales professional who thrives in a fast-paced environment, enjoys high activity, and is energized by building relationships, uncovering client needs, and closing transactional opportunities. You will partner closely with internal teams to deliver a strong customer experience while helping clients access the right Thrive solutions to support their business goals.

Primary Responsibilities

• Manage and grow a designated portfolio of Velocity accounts through proactive outreach, relationship development, and opportunity identification

• Generate revenue by driving upsell, cross-sell, and expansion opportunities across Thrive’s solutions and services

• Conduct a high volume of outbound calls, emails, and follow-up activities to create pipeline and move opportunities forward

• Qualify client needs, identify buying signals, and align Thrive solutions to customer priorities using a consultative sales approach

• Own the sales process for transactional opportunities from initial outreach through quote, proposal, and close

• Maintain accurate account details, activity tracking, pipeline updates, and forecasting within Salesforce and related sales tools

• Partner effectively with internal stakeholders including service delivery, client success, solutions, and operations to support client needs and close business

• Monitor account activity, service trends, and customer feedback to identify retention risks and growth opportunities

• Meet or exceed monthly, quarterly, and annual sales targets tied to bookings, activity, and account growth

• Build knowledge of Thrive’s services, value proposition, and key market trends to communicate confidently with clients

• Participate in sales training, coaching, role-play, and enablement activities to strengthen selling capability and accelerate performance

• Complete required reporting, documentation, and administrative responsibilities with accuracy, timeliness, and professionalism

Requirements

• 2+ years of sales, inside sales, business development, account management, or customer-facing revenue experience, preferably in technology, managed services, SaaS, or a related industry

• Demonstrated ability to manage a high volume of outreach and sales activity while maintaining strong follow-up and organization

• Experience generating revenue through upsell, cross-sell, renewals support, or transactional selling preferred

• Strong communication skills with the ability to build rapport, ask thoughtful questions, and clearly articulate value to clients

• Ability to identify opportunities, qualify needs, and advance deals in a fast-paced, metrics-driven sales environment

• Comfort using CRM tools such as Salesforce to manage pipeline, activity, and account information with discipline and accuracy

• Strong time management and organizational skills with the ability to prioritize across multiple accounts and opportunities

• Collaborative approach with the ability to work cross-functionally and contribute to a strong team environment

• Curiosity, coachability, and willingness to learn Thrive’s solutions, sales process, and client needs quickly

• Bachelor’s degree preferred, but not required for candidates with relevant sales experience and a strong track record of performance

Competencies to be Successful in the Role

• Drive and Energy: Brings a high level of activity, urgency, and enthusiasm to managing accounts and creating opportunities

• Customer Focus: Builds strong relationships and looks for ways to help clients solve problems and gain value from Thrive’s solutions

• Sales Curiosity: Asks thoughtful questions, listens well, and uncovers underlying client needs and growth opportunities

• Communication: Communicates clearly, professionally, and confidently across phone, email, and virtual interactions

• Resilience: Stays motivated through rejection, setbacks, and changing priorities in a fast-paced sales environment

• Organization and Discipline: Maintains strong follow-up, pipeline hygiene, and attention to detail across a high volume of activity

• Coachability: Responds well to feedback, applies learning quickly, and shows a desire to continuously improve

• Collaboration: Works effectively with internal teams to support clients, solve problems, and move opportunities forward

• Adaptability: Adjusts quickly to new priorities, tools, messaging, and business needs in a growing organization

• Ownership: Takes accountability for results, follows through on commitments, and demonstrates pride in doing the job well