Account Manager

Freeman Company; Philadelphia (Philadelphia County); On-site; USD 60,000 - 85,000; Full time

Benefits offered by this job

Tuition Reimbursement

Life, Accident and Disability

Retirement with Company Match

Paid Time Off

Job summary

The Freeman Company is seeking an Account Manager to coordinate cross-department efforts on exhibit projects, ensuring timely progress and effective client communication. You will liaise with design, detailing, estimating and production, while tracking deadlines and managing daily activities.

The role supports the Growth team and requires a hybrid schedule with in-office/show-site work about three days per week. Travel up to 25% is expected to support installations and on-site client needs.

Qualifications

• Bachelor’s degree preferred; High School Diploma or Equivalent with relevant work experience required.
• Minimum of three years of exhibit account management experience in the tradeshow or related industry.
• Proficient in Microsoft Office and Google Docs.
• Ability to communicate clearly and professionally (verbal & written).
• Ability to manage several projects and changing priorities.

Responsibilities

• Coordinate with all internal departments to manage account projects.
• Facilitate information flow between design, detailing, estimating, production and clients.
• Track production and deadlines to ensure progress of client workflows.
• Schedule and lead account, design, and production meetings; involve Account Director as needed.
• Direct/manage show service requirements with Client Services Department.
• Manage and process client estimates and invoicing.
• Travel up to 25% for on-site support including install/dismantle supervision.
• Support Growth team with hybrid work schedule requirements.

Skills

Client communication

Project coordination

Time management

Microsoft Office

Google Docs

Travel readiness

Education

Bachelor's degree preferred

HS diploma or equivalent with relevant experience

Job description

Sparks is a leading global brand experience agency, specializing in the design and execution of award-winning experiences that forge deep connections between brands and audiences. Recognized by Adweek as Experiential Agency of the Year, we bring a unique blend of strategic insight and execution excellence to every brand activation, corporate event, trade show exhibit, and immersive experience. Our commitment to creativity, innovation, and flawless execution drives us to craft impactful experiential marketing solutions that deepen relationships, inspire action, and build trust—all around the world.

Summary

The Account Manager will act as liaison on specific account projects by coordinating work with all internal departments; facilitating information between design, detailing, estimating, production, client(s) and Account Director(s) and tracking production and deadlines to ensure continued progress of client workflow. Be responsible for all of the daily tactical activities, affording the Account Director(s) time to invest in building stronger relationships with existing clients and cultivating new clients. Applicants must have knowledge and experience in the tradeshow industry.

This position will support our Growth (Sales) team. It is eligible to work a hybrid schedule, generally requiring work in-office and/or show-site 3 days per week. The ideal candidate will be based out of any of the following locations:

• Philadelphia, PA
• Fort Wayne, IN
• Royal Oak, MI
• Grand Prairie, TX
• Las Vegas, NV

• Interact and communicate directly with client.
• Maintain and update all internal processes, schedules and communications.
• Schedule and manage account, design and production meetings (Account Director to participate depending on size and magnitude of project).
• Direct/manage show service requirements with Client Services Dept.
• Manage and process client estimates and invoicing.
• Project management of all small projects per the direction of the Account Director.
• Prepare all written correspondence as directed by the Account Director.
• Management of Graphic needs, approvals and tracking.
• Some travel required for on-site support including supervision of installtion/dismantle and third-party vendors and meeting all client needs.
• Subscribe to the company's Mission Vision Values statement.
• Participate as a team player in providing overall value to the company.
• Other duties as assigned.

Education & Experience

Bachelor’s degree preferred, High School Diploma or Equivalent with relevant work experience required

• A minimum of three years of exhibit account management experience in the tradeshow or related industry.
• Proficient in Microsoft Office and Google Docs.
• Ability to anticipate problems, pro-actively determine solutions.
• Ability to communicate clearly and professionally (verbal & written).
• Ability to work flexible hours under extreme pressure and deadlines.
• Ability to manage several projects at one time and changing priorities.
• Ability to assume responsibility for completion of projects in the absence of direct supervision.

Preferred Skills

• Ability to operate within a fast-paced environment.
• Excellent written, verbal and interpersonal communication skills.

Certificates, Licenses, Registrations

None Required

Travel Requirements

Travel up to 25%

What We Offer

The Freeman Company provides benefits that aim to empower our people and their families to thrive mentally, physically, and financially. These are a handful of the types of programs and benefits our full-time people may be eligible for. There may be some variances in specific benefits across regions.

• Tuition Reimbursement
• Life, Accident and Disability
• Retirement with Company Match
• Paid Time Off

Diversity Commitment

At The Freeman Company, our commitment to diversity and inclusion is helping us to create not only a great place to work, but also an environment where our employees, our customers and our communities around the world can reach their goals and connect with each other. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, veteran status and other characteristic protected by federal, state or local laws.