Account Manager

C.H. Robinson Worldwide; Franklin (TN); On-site; USD 33,000 - 76,000; Full time

Benefits offered by this job

Health insurance

401(k) with company matching

Paid time off

Job summary

C.H. Robinson is seeking an Account Manager in Franklin, TN to serve as a trusted advisor, manage a portfolio of existing accounts, and expand services to improve efficiency and profitability.

You will build relationships at multiple levels, design solutions, and collaborate with leadership on pricing and reviews, with travel up to 25%.

Qualifications

• High School diploma or GED.
• Minimum 2 years of sales and/or account management experience.
• Ability to travel up to 25% domestically and internationally.

Responsibilities

• Develop account relationships with contacts at multiple levels.
• Identify opportunities to penetrate accounts by selling services.
• Design solutions to solve customer supply chain challenges.
• Oversee day-to-day commitments of accounts.
• Collaborate to develop pricing strategies.
• Identify issues and consult with customers on solutions.
• Manage expectations through defined metrics.
• Contribute to business reviews and customer meetings.

Skills

Account management

Sales experience

Negotiation

Collaboration

Influencing

Education

Bachelor's degree

High School diploma or GED

Tools

Microsoft Office Suite

Job description

Our Account Managers are trusted, strategic partners to companies around the world. This is your chance to align with our customers to meet their supply chain and logistics needs, adding value as a trusted logistics advisor. You will manage a group of existing accounts to build strong, long-term relationships with key contacts. You’ll be empowered to manage and grow existing accounts by bringing forth new services, and expanding on existing services offered, with a focus on increasing efficiency, adding value, maximizing profitability through the account’s supply chain.Responsibilities:Develop account relationships with contacts at multiple levels within customer organizationsIdentify opportunities to further penetrate accounts by selling C.H. Robinson’s diverse portfolio of servicesDesign solutions and help our customers solve their supply chain challengesOversees successful completion of day to day commitmentsCollaborate with account leadership to develop pricing strategiesIdentify issues and consulting with the customer to determine best course of action and implement solutionsManage customer expectations through the creation and utilization of metricsCollaborate on creating business reviews and contribute to or lead customer meetingsRequired Qualifications:High School diploma or GEDMinimum 2 years of previous sales and/or account management experienceAbility to travel up to 25% (domestically and internationally)Preferred Qualifications:Values a diverse and inclusive work environmentBachelor’s degree from an accredited college or universityDemonstrated negotiation, collaboration, and influencing skillsProficient in Microsoft Office Suite of programsWe will review applications for this role on an ongoing basis and encourage all interested candidates to apply at their earliest convenience.Compensation Range$24.28 - $54.99The base pay range displayed on the job posting reflects the minimum and maximum base pay for this specific location. Your individual base pay within this range is determined by job-related skills, experience, and relevant education or training. Compensation details listed in this posting reflect the base pay only and do not include additional variable compensation.Questioning if you meet the mark? Studies have shown that some individuals may be less likely to apply unless they match the job description exactly. Here at C.H. Robinson, we’re building an inclusive workplace where all employees feel they belong. If this position excites you, we welcome you to apply whether you check all the preferred qualifications or just a few. You may just be our next great fit!Equal OpportunityC.H. Robinson is proud to be an Equal Opportunity Employer. We are committed to a workplace and performance culture that reflects the strengths of our worldwide marketplace. We value unique experiences and diverse backgrounds of our people within our company, our business relationships, and our communities. We’re committed to providing an inclusive environment, free from harassment and discrimination, where all employees feel welcomed, valued and respected.EOE\\Disabled\\VeteranBenefitsYour Health, Wealth and SelfYour total wellbeing is the foundation of our business, and our benefits support your financial, family and personal goals. We provide the top-tier benefits that matter to you most, including:Three medical plans which includePrescription drug coverageEnhanced Fertility benefitsFlexible Spending AccountsHealth Savings Account (including employer contribution)Dental and VisionBasic and Supplemental Life InsuranceShort-Term and Long-Term DisabilityPaid observed holidays2 paid floating holidays for U.S. hourly employeesFlexible Time Off (FTO) offered to U.S. salaried employees — no accruals and no caps. Paid Time Off (PTO) offered to all other employees in the U.S. and CanadaPaid parental leavePaid time off to volunteer in your communityCharitable Giving Match Program401(k) with 6% company matchingEmployee Stock Purchase PlanPlus a broad range of career development, networking, and team-building opportunitiesLearn more about our benefit offerings on our BENEFITS & WELLBEING page