Account Manager

Securitas Security Services USA, Inc.; Columbia (MD); On-site; USD 56,700 - 69,300; Full time

Benefits offered by this job

Retirement plan

Medical and dental coverage

Company-paid life insurance

Disability insurance

Employee assistance plan

Securitas Saves discount program

Paid holidays

Paid time away from work

Job summary

Securitas is seeking an Account Manager to oversee security services for multiple smaller accounts, ensuring client satisfaction and efficient operations. The role requires two years of management experience, strong customer service, and the ability to lead teams across sites.

A valid driver’s license and driver certification are required. This position focuses on maintaining safe environments, developing business with current clients, and coordinating staffing, scheduling, and training.

Qualifications

• Minimum 2 years of management experience.
• Must be able to stand for long periods, walk long distances.
• Excellent communication and professionalism.
• Driver certification required and valid driver's license.

Responsibilities

• Oversee security services for an assigned group of smaller accounts.
• Provide client service, problem resolution and service enhancement.
• Coordinate staffing, scheduling, supervision and training.
• Prepare post orders and support operational effectiveness.

Skills

Management experience

Customer service

Communication skills

Driver certification

Job description

Wage: $63,000 Salary

2 years of management experience. Must be able to stand for long periods of time, walk long distances, and have excellent customer service skills. Must have excellent communication skills, as well as a high level of professionalism. Driver Certification required. Must have a valid driver's license.

We help make your world a safer place.

Securitas is a global company that offers the most advanced and sustainable security solutions in the industry. We are located in 47 countries and have 355,000 employees worldwide and over 150,000 clients.

Securitas plays an essential role for our clients and in society. The Account Manager position helps maintain a safe and secure environment for our clients by managing the security services and related operations provided to an assigned group of smaller accounts including client service and problem resolution, service enhancement and expansion, new business development, operational effectiveness, preparation of post orders, staffing, scheduling, supervision and training.

We are driven by a clear corporate culture and purpose, which helps us live according to our values of Integrity, Vigilance, and Helpfulness. These values are at the heart of our culture, help define who we are and guide our actions.

As an Account Manager you will be performing a variety of management functions for assigned accounts; while providing lead direction to Security Supervisors on requirements, priorities of work and coordinating any necessary needs of the site. If you have experience in positions like Operations Manager, Site Supervisor or Account Manager this role is a great fit for you.

With over 80 years of protecting the things that matter, we’ve seen more than most. That’s why Securitas is the partner of choice for companies and an employer of choice for candidates worldwide.

See a different world.

Securitas is committed to diversity, equity, inclusion and belonging in the workplace. All qualified applicants will receive consideration for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other applicable legally protected characteristic.

Securitas employees come from all walks of life, bringing with them a variety of distinctive skills and perspectives. United through our common purpose, we provide the security needed to safeguard our clients' assets and people. Our core values - Integrity, Vigilance and Helpfulness - are represented by the three red dots in the Securitas logo. If you live by these values, we’re looking for you to join the Securitas team.

Benefits Include

• Retirement plan
• Employer-provided medical and dental coverage
• Company-paid life insurance
• Voluntary life and disability insurance
• Employee assistance plan
• Securitas Saves discount program
• Paid holidays
• Paid time away from work

Additionally, some populations may have the availability of accessing earned wages on a daily basis, prior to payday. Restrictions and fees may apply.

Certain waiting periods may also apply. Paid time away from work may be available either through a combination of vacation and sick time or under a PTO policy, depending on local requirements. Benefits may be different for union members.