Account Manager

Fifty5Blue; City of Utica (NY); Hybrid; USD 75,000 - 95,000; Full time

Benefits offered by this job

Health benefits

401k with company match

Flexible scheduling

Paid time off

Casual dress code

Incentives and rewards

Job summary

Fifty5Blue is seeking an Account Manager in New York City, hybrid role. You’ll be an early member of the customer success team with 3–6 years of experience at a media agency, focusing on measurement, data, or client serving.

You will work with leading U.S. marketers and platforms such as YouTube, Meta, TikTok, and Amazon to onboard and support clients, translate data into actionable insights, and coordinate with product and engineering teams.

Qualifications

• Bachelor’s degree in Media, Marketing, Communications, Business or related field.
• 3–6 years of experience at a media agency or ad tech/measurement role.
• Strong Excel, PowerPoint, and Google Workspace proficiency.

Responsibilities

• Act as the day-to-day contact for media agency and advertiser clients.
• Own onboarding of new customers.
• Support onboarding of new clients.
• Answer questions on the product and help identify solutions to issues.
• Translate data into clear, actionable presentations and recommendations for clients.
• Coordinate with product, engineering, operations to meet timelines.
• Track client usage, satisfaction, and feedback for post-trial conversion.
• Maintain knowledge of media measurement trends and attribution.
• Participate in marketer sales presentations.

Skills

Client servicing

Data storytelling

Attention to detail

Communication

Multi-client management

Cross-media analytics

Education

Bachelor’s degree in Media/Marketing/Communications/Business

Tools

Excel

PowerPoint

Google Workspace

Google Campaign Manager

Nielsen

ComScore

Job description

We help partners understand the changing advertising landscape. Specialising in audience measurement, consumer targeting and in-depth intelligence into paid, owned and earned media, their global coverage and local expertise enable better understanding of media audiences and their relationships with brands.

Job Details

We are redefining audience measurement for a fragmented media world. We are building a cross-platform measurement and data tool that will help brands and agencies understand how audiences are exposed to advertising across TV, digital, and streaming environments. With a focus on privacy, transparency, neutrality and actionable data, we’re building a tool that brings clarity to campaign performance. Our clients are 35 of the US’s largest advertisers and we are looking to grow that base to 100 over the next 18 months.

Location

New York City (hybrid)

Position Summary

We are looking for a driven and detail-oriented Account Manager to be an early member of our customer success team. This role is ideal for someone with 3-6 years of experience at a media agency within a measurement, data, or client servicing team. This role offers a unique opportunity to work at the forefront of cross-media measurement and partner with leading U.S marketers and platforms such as YouTube, Meta, Tik Tok and Amazon.

Primary Responsibilities

• Act as the day-to-day contact for media agency and advertiser clients
• Own onboarding of new customers
• Support onboarding of new clients
• Answer questions on the product and help identify solutions to issues
• Work with an analyst to translate data into clear, actionable presentations and recommendations for clients
• Coordinate with internal teams (product, engineering, operations) to resolve issues and meet delivery timelines
• Track client usage, satisfaction, and feedback to own post-trial conversion
• Maintain up-to-date knowledge of media measurement trends, including reach/frequency deduplication, cross-platform attribution, and audience verification
• Participate in marketer sales presentations

Qualifications

• Bachelor’s degree in Media, Marketing, Communications, Business, or a related field plus 3–6 years of experience at a media agency or in an ad tech/measurement role
• Comfortable with digital and TV measurement concepts like impressions, GRPs, reach, frequency, and brand lift
• Able to manage multiple clients and deliverables with attention to detail and accuracy
• Excellent communication skills, both written and verbal, with a client-friendly approach to presenting data
• Proficient in Excel, PowerPoint and Google Workspace; experience with media platforms (e.g., Google Campaign Manager, Nielsen, ComScore) a plus
• Enthusiastic about data and insights, with a desire to grow your expertise in cross-media analytics

Salary and Total Rewards Package

Starting pay range: $75,000 to $95,000 based on relevant experience and qualifications.

Comprehensive health and wellness benefits, 401k with company match, flexible scheduling, generous paid time off program, casual dress code, incentives, and rewards.

Country

United States of America

Why join Fifty5Blue?

We pride ourselves on understanding people, and what makes us think and act the way we do.

And because we know people, we like to make sure our own people are being looked after as well. Equality of opportunity for everyone is our highest priority and we support our colleagues to work in a way that supports their health and wellbeing. While we encourage teams to spend part of their working week in the office, we understand no one size fits all; our approach is flexible to ensure everybody feels included, accepted, and that we can win together. We’re dedicated to creating an inclusive culture and value the diversity of our people, clients, suppliers and communities, and we encourage applications from all backgrounds and sections of society. Even if you feel like you’re not an exact match, we’d love to receive your application and talk to you about this job or others at Fifty5Blue.