Account Manager

Allied Benefit Systems; Chicago (IL); Remote; USD 65,000 - 95,000; Full time

Benefits offered by this job

Medical insurance

Dental insurance

Vision insurance

Life and Disability Insurance

Paid Time Off

Tuition Reimbursement

EAP

Job summary

Allied Benefit Systems is seeking an Account Manager to manage a portfolio of self-funded group health plans for clients and brokers. You will present plans, analyze performance, and communicate compliance requirements while ensuring client satisfaction.

Responsibilities include renewals, reporting, and cross-selling Allied solutions, with a focus on building strong client relationships and partnering with internal teams to deliver service excellence.

Qualifications

• BA/BS or equivalent work experience required.
• At least three years’ experience in an account management role.
• Excellent working knowledge of employee medical benefit plans.

Responsibilities

• Act as liaison between employer, broker, Client Executive, and Allied departments.
• Provide ACA compliance updates and benefit plan communications.
• Manage escalated employee issues and quarterly plan reviews.
• Prepare and host employee presentations and executive summary reviews.
• Cross-sell Allied solutions to existing clients and support renewals.

Skills

Account management

Public speaking

Communication

Analytical thinking

Collaboration

Initiative

Education

BA/BS or equivalent

Tools

Microsoft Office

Excel

Word

PowerPoint

Access

Job description

POSITION SUMMARYThe Account Manager has full command of an assigned book of Allied clients. The position involves management of group health plans which are self funded. The Account Manager will serve as the day to day resource for clients and brokers, will prepare and submit reporting for key accounts, implement plan changes, perform client presentations, and review plan performance. Communicating compliance requirements and evaluating benefit plans is essential. The position is responsible for the overall client satisfaction of the account.ESSENTIAL FUNCTIONSAct as the liaison between the employer and broker, Client Executive, and various Allied departments involved in administering self funded group health plansProvide communication regarding industry and legislative updates and ACA complianceManage and resolve escalated employee issuesConduct quarterly meetings to review plan performance, build client relationships, and ensure overall satisfaction leading to client retentionCommunicate changes internally regarding benefit plan design, financial information, and vendor partner changesPrepare and host employee presentations, employer portal training, and executive summary report reviewsTroubleshoot, identify, and improve internal processes with various Allied departmentsProduce and analyze ad hoc reporting when requested from a client, broker, or Client ExecutiveHelp facilitate the renewal of existing cases by managing claims, producing updated plan documents, and project managing open enrollment for current employer groupsCross sell various Allied solutions to existing clientsOther duties as assignedEDUCATIONBA/BS or equivalent work experience requiredEXPERIENCE AND SKILLSAt least three years’ experience in an account management role requiredExcellent working knowledge of employee medical benefit plans requiredExperience with group health insurance and self funded health plans preferredExcellent written and verbal communication skillsIntermediate level work experience with Microsoft Office, Word, Excel, Access, and PowerPoint software applications.Public speaking and an ability to present benefits and compliance.OrganizedPOSITION COMPETENCIESAccountabilityAnalytical ThinkingCollaborationCommunicationCustomer FocusFunctional ExpertiseInitiativeCERTIFICATES AND LICENSESLife and Health Insurance Producers license preferredPHYSICAL DEMANDSThis is a standard desk role requiring extended sitting and computer work.WORK ENVIRONMENTRemoteHere at Allied, we believe that great talent can thrive from anywhere. Our remote friendly culture offers flexibility and the comfort of working from home, while also ensuring you are set up for success. To support a smooth and efficient remote work experience, the internet connection must be obtained through a cable broadband or fiber optic internet service provider with speeds of at least 100Mbps download/25Mbps upload. Reliable internet service is essential for staying connected and productive.The company has reviewed this job description to ensure that essential functions and basic duties have been included. It is not intended to be construed as an exhaustive list of all functions, responsibilities, skills, and abilities. Additional functions and requirements may be assigned by supervisors as deemed appropriate.Compensation is not limited to base salary. Allied values our Total Rewards, and offers a competitive Benefit Package including, but not limited to, Medical, Dental, Vision, Life and Disability Insurance, Generous Paid Time Off, Tuition Reimbursement, EAP, and a Technology Stipend.Allied reserves the right to amend, change, alter, and revise, pay ranges and benefits offerings at any time. All applicants acknowledge that by applying to the position you understand that the specific pay range is contingent upon meeting the qualification and requirements of the role, and for the successful completion of the interview selection and process. It is at the Company's discretion to determine what pay is provided to a candidate within the range associated with the role.Protect Yourself from Hiring ScamsImportant Notice About Our Hiring ProcessTo keep your experience safe and transparent, please note:All interviews are conducted via video.No job offer will ever be made without a video interview with Human Resources and/or the Hiring Manager.If someone contacts you claiming to represent us and offers a position without a video interview, it is not legitimate. We never ask for payment or personal financial information during the hiring process.For your security, please verify all job opportunities through our official careers page: Current Career Opportunities at Allied Benefit SystemsYour security matters to us—thank you for helping us maintain a fair and trustworthy process!