Account Manager

Allied Universal; Chandler (AZ); On-site; USD 66,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, vision, life ins.

401(k) participation

Paid time off

Eight paid holidays

Job summary

Allied Universal is hiring an Account Manager in Chandler, AZ. You will lead security teams, drive daily operations, and ensure exceptional service for clients and properties. The role emphasizes strategic scheduling, payroll oversight, and incident response to protect people and assets.

You will develop client relationships, coordinate with sites, and supervise security officers to meet contract hours while controlling costs. This is a leadership role in a global security organization.

Qualifications

• High school diploma or equivalent.
• Valid driver’s license if driving a company vehicle or personal vehicle.
• Minimum of two years in business operations, security management, or supervising teams.
• Ability to lead, develop, and retain a dynamic client-focused team.
• Knowledge of emergency preparedness, security protocols, risk assessments, and law enforcement coordination.
• Proficiency with web-based applications and Microsoft Office.

Responsibilities

• Schedule security officers using AI-powered technology to meet client contract hours while minimizing unbilled overtime.
• Lead and develop security teams, oversee payroll, performance, and employee relations.
• Serve as the primary client contact, ensuring high-quality service that protects people and property.
• Respond to incidents and emergencies, coordinating with clients and internal teams.
• Oversee training, safety, and site standards while managing inventory.

Skills

Security management

Team leadership

Client relationships

Scheduling

Emergency response

Communication

Microsoft Office

Education

High school diploma

Job description

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve.

Job Description

Hiring for a Security Account Manager. Join the world’s leading global security company!

• Salary is $72,800.00 per year
• Location: Chandler, Arizona
• Excellent benefits and career growth opportunities
• Benefits include medical, dental, vision, life insurance, paid time off, and 401(k) participation for eligible employees.

Allied Universal® is hiring an Account Manager. As an Account Manager, you are the driving force behind daily security operations, ensuring the safety and well-being of the people and places you protect. You will lead from the front—guiding, developing, and motivating your team of security officers and supervisors to deliver exceptional service. This is your opportunity to lead with purpose, make a real impact, and create a safer environment for those who count on you.

Why Join Allied Universal?

• Career Growth: Opportunities to advance within a global leader in security services
• Impactful Work: Play a vital role in protecting people, property, and businesses
• Supportive Team: Work with caring professionals dedicated to safety and excellence

Responsibilities

• Manage scheduling: Leverage AI-powered technology to effectively schedule security officers, meeting client contract hours while minimizing unbilled overtime
• Lead and Develop Security Teams: Hire, coach and manage security officers and supervisors while overseeing payroll, performance, and employee relations
• Enhance Client Relationships: Serve as the primary point of contact for clients, ensuring high-quality service that protects people and property
• Handle Security Incidents and Emergencies: Respond to escalated issues professionally, coordinating with clients and internal teams
• Direct Compliance and Security Operational Excellence: Oversee training, safety, and site operational standards as well as managing inventory (uniforms, equipment, and other essential supplies)

Qualifications (must Have)

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

Preferred Qualifications (nice To Have)

• College degree in Business Administration or a law enforcement-related field
• Law enforcement, military, and/or contract or proprietary security services, or facility management experience
• American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
• Previous payroll, billing, or scheduling experience
• Aptitude with security systems: CCTV, access control, and badge administration
• Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

Benefits

• Medical, dental, vision, basic life, AD&D, retirement plan and disability insurance
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly; unused vacation is only paid out where required by law

Closing

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com