Account Manager

ASML Germany GmbH; Boise (ID); On-site; USD 75,000 - 110,000; Full time

Job summary

ASML US Boise is seeking an experienced account leader to manage the Micron account, drive growth and ensure customer satisfaction across the pipeline for NPI initiatives over the next three years.

You will coordinate with product marketing and cross-functional teams, develop strategic plans, and execute to secure commercial closure while building trust with customers.

Qualifications

• Master degree in a technical subject or equivalent experience.
• Experience with fab operations or semiconductor background is a plus.
• Strong communication and negotiation skills.

Responsibilities

• Manage the Micron account in the US to drive growth and customer satisfaction.
• Develop account strategy for NPI penetration and execute with product marketing.
• Lead cross-functional collaboration to support business results.
• Provide bottom-up forecasts and coordinate with planning to adjust to market changes.
• Handle daily sales operations including quotes, billing, and payments.

Skills

Account management

Strategic thinking

Negotiation skills

Cross-functional collaboration

Communication skills

Time zone coordination

Education

Master's degree in a technical field

Tools

PowerPoint

Excel

Job description

Introduction to the job

Manages Micron account in US to drive the business growth, customer satisfaction and build up the pipeline for NPI to keep up the growth momentum for the next 3 years.

Role and responsibilities

• Be bale to work independently to get the result and be able to influence and work closely with cross-functional team to get the support needed for delivering the business result and customer satisfaction.
• Be able to develop the account strategy for NPI penetration and drive the execution together with product marketing team for the success.
• Have strategic thinking and good negotiation skill and strong execution for commercial closure.
• Be able to build the strong relationship and earn strong trust with customers for collaboration.
• Have integrated thinking to support the strategic development and decision making.
• Be responsible to provide the bottom up forecast and be able to work with planning for any adjustment promptly to fit in the dynamic of the market and industry.
• Support Global account team for the business success.
• Be responsible for the daily sale operation including customer escalation, business operation for quote, billing and payment.
• Timely response for both internal and external to meet business needs.

Education and experience

Master degree in technical subject with thorough experience or equivalent working and thinking level. Optional Business Administration or commercial education.

Familiar with fab operation and having application background for semiconductor is the plus.

Skills

• Be able to involve with technical discussion with both internal and external and provide customers needs precisely to internal stakeholders for follow up.
• Good skill at Power point and Excel for reporting.
• Strategic and integrated thinking to develop business plan, strategy and execution and be able to proactively prepare what is coming to mitigate the business risk and facilitate business closure and success.
• Customer management to win the business and customer trust.
• Good communication skill with efficiency.
• Flexibility to work with different time zone depending on business and customers needs as global account.

Inclusion and diversity

ASML is an Equal Opportunity Employer that values and respects the importance of a diverse and inclusive workforce. It is the policy of the company to recruit, hire, train and promote persons in all job titles without regard to race, color, religion, sex, age, national origin, veteran status, disability, sexual orientation, or gender identity. We recognize that inclusion and diversity is a driving force in the success of our company.

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