Account Manager

Lockton; Atlanta (GA); On-site; USD 68,000 - 90,000; Full time

Job summary

Lockton in Atlanta, GA is seeking an Account Manager to be the primary service contact for an assigned book of business, building strong relationships with clients and carriers supporting Private Equity. You will manage client launches, routine service, and meetings; review agreements; explain new benefit offerings; and develop proposals for prospective clients.

Requires a Bachelor's degree and insurance experience.

Qualifications

• Bachelor's degree in a business-related field or equivalent experience in insurance.
• At least 3 years’ experience in the insurance industry, specifically in D&O, Cyber, or Management Liability.
• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.
• Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.
• Demonstrated presentation skills including preparation and execution.
• Strong project management and organizational skills.
• Excellent customer service skills, with the ability to develop sound relationships with multiple clients.
• Ability to interact with vendors effectively and understand client financial arrangements.

Responsibilities

• Serve as the primary service contact for an assigned book of business and develop strong relationships with clients and carriers supporting Private Equity.
• Implement new client launches including carrier involvement, communications campaign, employee correspondence, and adherence to timelines.
• Coordinate routine service, development of service schedules, and client meetings.
• Meet with clients alone or with Account Executive or Unit Leader according to schedules.
• Conduct all marketing efforts as assigned by the unit.
• Review agreements and documents such as employee booklets and carrier contracts.
• Explain new benefit offerings and communication strategies to existing clients.
• Develop prospective client proposals.

Skills

Negotiation

Presentation Skills

Project Management

Customer Service

Vendor Relations

Financial Products

Education

Bachelor's degree in Business or related field

Tools

Microsoft Word

Microsoft Excel

PowerPoint

Outlook

Access

Job description

Your Responsibilities

The Account Manager will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers supporting Private Equity business.

Your Responsibilities

The Account Manager will be the primary service contact for an assigned book of business and develop a strong working relationship with both the clients and carriers supporting Private Equity business.

Responsibilities

• Responsible for implementing new client launches including carrier involvement, communications campaign, employee correspondence, implementing and adhering to a project timeline, communicating program specific to client and information exchange(file transfers, enrollment systems, etc).


• Responsible for routine service, which includes the development and execution of service schedule, participation reporting (if relevant), and coordinating questions/initiatives with the client and carriers, conducts surveys.


• Meets with clients alone or in conjunction with Account Executive or Unit Leader according to standardized client meeting schedules.


• Conducts all marketing efforts as assigned by unit.


• Reviews agreements and/or documents such as employee booklets, carrier contracts, etc.


• Responsible for explaining new benefit offerings and communication strategies to existing clients.


• Develops prospective client proposals.

Qualifications

Requirements

• Minimum of a Bachelor's Degree in a business related field and/or equivalent experience in the insurance industry.


• At least 3 years’ experience in the insurance industry, specifically in the D&O, Cyber, Management Liability area is required.


• Demonstrated professional, tactful negotiation and persuasion skills to achieve objectives.


• Advanced working knowledge of Microsoft products (Word, Excel, Outlook, PowerPoint, Access) or similar software applications.


• Demonstrated presentation skills including preparation and execution.


• Strong project management and organizational skills.


• Excellent customer service skills, with the ability to develop sound relationships with multiple clients.


• Ability to interact with vendors effectively.


• Good working knowledge of financial arrangements and products available to clients.

AI Proficiency Required: Intermediate:

candidates should be able to:

• Effectively use generative AI tools for research, analysis, communication, and workflow optimization.


• Validate AI-generated outputs for accuracy and appropriateness.


• Apply sound judgment regarding data privacy, security, and regulatory requirements.


• Identify opportunities to improve team effectiveness through responsible use of AI.