Account Manager

PHP Administrative; Albuquerque (NM); On-site; USD 57,000 - 97,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Wellness program

Job summary

Presbyterian Healthcare Services is hiring an Account Manager in Albuquerque, NM to retain a diverse book of business and deepen broker and employer group relationships. The role requires understanding complex pricing models and delivering exceptional client service in a fast-paced healthcare insurance environment.

You will work with a team to navigate self-funding, reinsurance, and alternative funding structures while meeting monthly quotas and maintaining industry knowledge of laws and

Qualifications

• Associates degree in a related area with 3 years of experience.
• New Mexico State Health and HMO License or obtain within 90 days of hire.
• Proven ability to build and retain relationships with brokers and employer groups.

Responsibilities

• Retain a book of business by understanding the insurance market and developing broker relationships.
• Understand pricing models, including self-funding, reinsurance, and alternative funding mechanisms.
• Serve as primary contact for assigned brokers and employer groups for service needs.
• Achieve monthly sales quotas through account retention and new membership opportunities.
• Provide excellent customer service and leverage sales processes to improve client satisfaction.

Skills

Account management

Broker relationships

Sales proficiency

Education

Associates degree in a related area

Job description

Location Address: 9521 San Mateo NE Albuquerque, NM 87113-2237

Compensation Pay Range: Minimum Offer $57,241.60 Maximum Offer $97,468.80

Now Hiring: Account Manager

Summary

Build your Career. Make a Difference. Presbyterian is hiring a skilled Account Manager to join our team.

Responsibilities

Retain a book of business by understanding the insurance market and developing relationships within the business and brokerage communities. Maintaining advanced understanding of strategic positioning and pricing of all rate models in the market place to include self-funding, reinsurance, and alternative funding mechanisms. The Account Manager will serve as the primary contact for assigned brokers and employer groups for all service needs Sells and retains commercial membership in assigned territory at a minimum level of monthly quota. Provide excellent service to customers and stakeholders using proven methods and processes supported by the Sales Department which include: continually search for ways to improve customer/client service; impress customers with exceptional service; seek feedback from customers; track performance against customer requirements; address customer needs by involving the right people at the right time and follow up to ensure problems are resolved; and effectively balance the interests of a variety of customers. Maintain and develop comprehensive product and industry knowledge including knowledge and understanding of laws and regulations affecting insurance practices. Effectively presents and communicates verbally and in written form to a wide variety of audiences. Express one-self to provide information to others effectively and recognize required communication styles. Understand advanced and complex pricing models, comprehensive benefit structures and funding mechanisms. Analyze market position to create specific strategies associated with service and retention of a specific book of business

Qualifications

Associates degree in a related area, plus 3 years of experience. 3 years of additional experience can be substituted in lieu of degree 2 years of application specific experience. PLEASE NOTE: This Position Requires New Mexico State Health and HMO License or obtain within 90 days of hire. CANDIDATES WHO ARE SELECTED FOR THE POSITION MUST SIGN AN AGREEMENT TO OBTAIN THIS CREDENTIAL

Benefits

• All benefits-eligible Presbyterian employees receive a comprehensive benefits package that includes medical, dental, vision, short-term and long-term disability, group term life insurance and other optional voluntary benefits.
• Wellness Presbyterian's Employee Wellness rewards program is designed to provide you with engaging opportunities to enhance your health and activate your well-being.
• Earn gift cards and more by taking an active role in our personal well-being by participating in wellness activities like wellness challenges, webinar, preventive screening and more.

AA/EOE/VET/DISABLED.

PHS is a drug-free and tobacco-free employer with smoke free campuses.

Why work at Presbyterian?

As an organization, we are committed to improving the health of our communities. From hosting growers' markets to partnering with local communities, Presbyterian is taking active steps to improve the health of New Mexicans.

About Presbyterian Healthcare Services

Presbyterian exists to improve the health of patients, members, and the communities we serve. We are locally owned, not-for-profit healthcare system of nine hospitals, a statewide health plan and a growing multi-specialty medical group. Founded in New Mexico in 1908, we are the state's largest private employer with nearly 14,000 employees - including more than 1600 providers and nearly 4,700 nurses. Our health plan serves more than 580,000 members statewide and offers Medicare Advantage, Medicaid (Centennial Care) and Commercial health plans.

We're Determined to Support New Mexico's Well-Being | Presbyterian Healthcare Services Here, we’re committed to a different way to make a difference. Presbyterian's story is really the story of the remarkable people who have chosen to work here. Starting with Reverend Cooper who began our journey in 1908, the hard work of thousands of physicians, nurses, employees, board members, and volunteers brought Presbyterian from a tiny tuberculosis sanatorium to a statewide healthcare system, serving more than one in three New Mexicans. We are part of New Mexico's history and committed to its future. That is why we will continue to work just as hard and care just as deeply to serve New Mexico for years to come.