Account Management Renewal Specialist

S&P Global, Inc.; New York (NY); On-site; USD 58,000 - 77,000; Full time

Benefits offered by this job

Health & Wellness

Flexible Downtime

Continuous Learning

Invest in Your Future

Family Friendly Perks

Beyond the Basics

Job summary

S&P Global, Inc. is seeking a renewal-focused professional to partner with Account Managers on complex renewals and drive net growth. You will coordinate RevEx, Order Management, and Legal teams to resolve obstacles, improve deal velocity, and maintain momentum throughout the renewal cycle.

The role emphasizes clear communication, ownership, and proactive problem solving to enhance client experience and retention across strategic accounts.

Qualifications

• Experience supporting complex commercial transactions, renewals, account management, sales operations, or related function.
• Ability to coordinate work across multiple internal teams and manage competing priorities.
• Strong written and verbal communication with clear status updates and alignment.

Responsibilities

• Partner with Account Managers to advance complex renewals and drive net growth.
• Orchestrate collaboration across RevEx, Order Management, Order-to-Cash, and Legal.
• Coordinate internal stakeholders, requirements, and next steps to maintain momentum.
• Identify and help resolve operational, contractual, and process-related obstacles delaying execution.
• Provide clear status updates, surface risks, and drive accountability across teams.
• Reduce administrative burden on Account Managers to enable strategic client engagement.

Skills

Renewals experience

Cross-functional coordination

Communication skills

Ownership & proactivity

Job description

About the Role

Grade Level (for internal use): 09 The Team: This role is part of a highly collaborative, client-focused organization that partners closely with Account Managers and cross-functional teams to support complex renewals for strategic accounts. The team values strong execution, clear communication, commercial judgment, and a shared commitment to driving net growth while delivering an elevated client experience.

Responsibilities and Impact

• Partner with Account Managers to advance complex renewals, with a focus on driving net growth and an elevated client experience.
• Orchestrate cross-functional collaboration across Revenue Execution (RevEx), Order Management, Order-to-Cash, and Legal.
• Coordinate internal stakeholders, requirements, and next steps to maintain momentum and improve deal velocity.
• Identify and help resolve operational, contractual, and process-related obstacles that could delay execution.
• Provide clear status updates, surface risks, and drive accountability across teams throughout the renewal process.
• Reduce the administrative burden on Account Managers so they can focus on strategic client engagement and relationship building.

Compensation/Benefits Information

(This section is only applicable to US candidates) S&P Global states that the anticipated base salary range for this position is $57,600 to $77,000. Final base salary for this role will be based on the individual’s geographic location, as well as experience level, skill set, training, licenses and certifications. In addition to base compensation, this role is eligible for an annual incentive plan. This role is eligible to receive additional S&P Global benefits.

What We’re Looking For

Basic Required Qualifications:

• Experience supporting complex commercial transactions, renewals, account management, sales operations, or a related function.
• Demonstrated ability to coordinate work across multiple internal teams and manage competing priorities.
• Strong written and verbal communication skills, with the ability to provide clear updates and drive alignment.
• Highly organized, detail-oriented, and proactive, with sound judgment and a strong sense of ownership.

Additional Preferred Qualifications:

• Experience partnering with Revenue Execution, Order Management, Order-to-Cash, Legal, or similar commercial support functions.
• Familiarity with contract, order, billing, and renewal workflows in a complex business environment.
• Strong commercial mindset and understanding of how execution quality affects client experience, retention, and net growth.
• Ability to build trusted relationships and influence stakeholders without direct authority.

Right to Work Requirements

This role is limited to persons with indefinite right to work in the United States.

Return to Work

Have you taken time out for caring responsibilities and are now looking to return to work? As part of our Return to Work initiative, Restart, we are encouraging enthusiastic and talented returners to apply, and will actively support your return to the workplace.

About S&P Global Market Intelligence

At S&P Global Market Intelligence, a division of S&P Global we understand the importance of accurate, deep and insightful information. Our team of experts delivers unrivaled insights and leading data and technology solutions, partnering with customers to expand their perspective, operate with confidence, and make decisions with conviction. For more information, visit www.spglobal.com/marketintelligence.

What’s In It For You?

Our Mission: Advancing Essential Intelligence.
Our People: We're more than 35,000 strong worldwide—so we're able to understand nuances while having a broad perspective. Our team is driven by curiosity and a shared belief that Essential Intelligence can help build a more prosperous future for us all.
From finding new ways to measure sustainability to analyzing energy transition across the supply chain to building workflow solutions that make it easy to tap into insight and apply it. We are changing the way people see things and empowering them to make an impact on the world we live in. We’re committed to a more equitable future and to helping our customers find new, sustainable ways of doing business. Join us and help create the critical insights that truly make a difference.
Our Values: Integrity, Discovery, Partnership Throughout our history, the world's leading organizations have relied on us for the Essential Intelligence they need to make confident decisions about the road ahead. We start with a foundation of integrity in all we do, bring a spirit of discovery to our work, and collaborate in close partnership with each other and our customers to achieve shared goals.

Benefits

• Health & Wellness: Health care coverage designed for the mind and body.
• Flexible Downtime: Generous time off helps keep you energized for your time on.
• Continuous Learning: Access a wealth of resources to grow your career and learn valuable new skills.
• Invest in Your Future: Secure your financial future through competitive pay, retirement planning, a continuing education program with a company-matched student loan contribution, and financial wellness programs.
• Family Friendly Perks: It’s not just about you. S&P Global has perks for your partners and little ones, too, with some best-in class benefits for families.
• Beyond the Basics: From retail discounts to referral incentive awards—small perks can make a big difference.

For more information on benefits by country visit: https://spgbenefits.com/benefit-summaries

Global Hiring and Opportunity at S&P Global

At S&P Global, we are committed to fostering a connected and engaged workplace where all individuals have access to opportunities based on their skills, experience, and contributions. Our hiring practices emphasize fairness, transparency, and merit, ensuring that we attract and retain top talent. By valuing different perspectives and promoting a culture of respect and collaboration, we drive innovation and power global markets.

Equal Opportunity Employer

Equal Opportunity Employer S&P Global is an equal opportunity employer and all qualified candidates will receive consideration for employment without regard to race/ethnicity, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, marital status, military veteran status, unemployment status, or any other status protected by law. Only electronic job submissions will be considered for employment. If you need an accommodation during the application process due to a disability, please send an email to:[e-mail] your request will be forwarded to the appropriate person. US Candidates Only: Know Your Rights: Workplace discrimination is illegal.

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