Account Executive, Spectrum Community Solutions

Charter Communications; City of Syracuse (NY); On-site; USD 48,000 - 79,000; Full time

Job summary

Charter Communications through Spectrum Community Solutions seeks a seasoned Account Executive to drive MDU sales, implement strategic approaches, and secure long-term agreements while expanding revenue across HSD, video, and bulk services.

You will build high-level client relationships, negotiate favorable MDU terms, and lead proposal development, balancing product knowledge with contract rigor to maximize NOI and growth.

Qualifications

• Bachelor's degree or relevant work experience.
• Up to 1+ year of strategic planning and problem-solving to develop sales strategies.
• Up to 1+ year navigating long sales cycles to close complex deals.
• Proven negotiation skills and contract proposal/review experience.
• Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
• Detail-oriented forecasting and tracking customer interactions.
• Effective communicator via phone, email, and WebEx to enhance client relationships.
• Self-motivated and efficient within deadlines for productivity.
• Valid driver's license, satisfactory driving record per company standards, and auto insurance.

Responsibilities

• Develop strategic sales presentations to secure long-term ROE agreements with MDUs and SFUs.
• Exceed quarterly revenue quotas across all products, including HSD, video, managed Wi-Fi, and bulk services.
• Build consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
• Negotiate competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Skills

Negotiation

Strategic sales

Consultative selling

CRM experience

Communication skills

Multi-tasking

Contract negotiation

Problem-solving

Networking basics

Driving

Education

Bachelor's degree or relevant work experience

Tools

Salesforce

Microsoft Office

Job description

This role requires the ability to work lawfully in the U.S. without employment-based immigration sponsorship, now or in the future.

Are you a master negotiator with a proven track record in driving sales success? Join Spectrum Community Solutions as a seasoned and results-oriented sales professional. In this strategic role, you will implement innovative sales strategies to secure our services in multiple dwelling unit (MDU) properties, ensuring maximum product and service penetration. Your expertise will directly contribute to our organization's growth and revenue.

What our Account Executives for Community Solutions enjoy most about the role

• Simplifying and enhancing the customer experience.
• Developing strategic sales presentations to secure long-term R.O.E agreements with MDUs and SFUs.
• Exceeding quarterly revenue sales quotas across all products, including HSD, video, managed Wi-Fi, and other bulk services.
• Building consultative relationships with high-level clientele to offer the best products/services and maximize client NOI.
• Negotiating competitive MDU sales agreements while navigating the legal redline process and leveraging product knowledge to develop proposals and contracts.

Working Conditions

• Office environment.
• Travel as required, up to 50% of the time. Travel will primarily include day trips with occasional overnight travel required.

Required Qualifications

• Education:
  • Bachelor's degree or relevant work experience.
• Experience:
  • Up to 1+ year(s) of strategic planning and problem-solving skills to develop effective sales strategies.
  • Up to 1+ year(s) of experience navigating long sales cycles to manage and close complex deals.
• Technical Skills:
  • Proven negotiation skills and contract proposal/review experience.
  • Working knowledge of computer networking, LAN/WAN technologies, and fiber-connected networks.
• Skills & Abilities:
  • Detail-oriented for accurate forecasting and tracking customer interactions.
  • Effective communicator via phone, email, and WebEx to enhance client relationships.
  • Strong multi-tasking abilities for organization and efficiency.
  • Consultative sales experience to meet client needs.
  • Excellent verbal, written, and interpersonal skills to build rapport.
  • Self-motivation and efficiency within deadlines for productivity.
  • Adaptable communication style and professional poise to connect with stakeholders.
  • Valid driver's license, satisfactory driving record within company-required standards, and auto insurance.

Preferred Qualifications

• Skills:
  • Experience with CRM systems (Salesforce).
  • Proficiency with Microsoft Office (Excel, Word, PowerPoint, Outlook).
  • Automated reporting and analysis application.
  • Recent experience negotiating long-term R.O.E agreements with MDU.
  • Familiarity with the cable industry for business context.
• Experience:
  • 3-5+ years of sales experience exceeding revenue quotas, preferably selling data, voice, and video solutions in an MDU environment.
  • 3-5+ years of consultative sales experience.
  • 3+ years drafting and negotiating proposals and contracts in the cable television, residential property management, or real estate development industries.

Here, our employees don't just have jobs, they're building careers. That's why we offer a comprehensive pay and benefits package that rewards employees for their contributions to our success, supporting all aspects of their well-being at every stage of life.

A qualified applicant's criminal history, if any, will be considered in a manner consistent with applicable laws, including local ordinances.

The base pay for this position generally is between $47,800.00 and $79,100.00. The actual compensation offered will carefully consider a wide range of factors, including your skills, qualifications, experience, and location. We comply with local wage minimums and also, certain positions are eligible for additional forms of other incentive-based compensation such as bonuses.

In addition, this position has a commission earnings target starting at $63,400.

Get to Know Us Charter Communications provides superior communication and entertainment products for residential and business customers through the Spectrum brand. Our offerings include Spectrum Internet, TV, Mobile and Voice. Beyond our connectivity solutions, we also provide local news, programming and regional sports via Spectrum Networks and multiscreen advertising solutions via Spectrum Reach. When you join our team, you'll be keeping our customers connected to what matters most in 41 states across the U.S. Watch this video to learn more.

Grow Your Career Here We're committed to growing a workforce that reflects the customers and communities we serve - providing opportunities for employment and advancement to all team members. Spectrum is an Equal Opportunity Employer, including job seekers with disabilities and veterans. Learn about Life at Spectrum.