Account Executive, SMB Install

Docusign, Inc.; Seattle (WA); Hybrid; USD 55,000 - 96,000; Full time

Benefits offered by this job

Paid Time Off

Paid Parental Leave

Health Benefits

Retirement Plans

Learning and Development

Compassionate Care Leave

Job summary

DocuSign, Inc. is seeking an Account Executive for SMB/Mid-Market to drive new business and expand our footprint within the U.S. You will build a healthy sales pipeline, deliver tailored product demonstrations by phone and online, and craft enterprise-grade proposals to close deals.

This hybrid role reports to the Regional VP, SMB and requires quota attainment, cross-functional collaboration, and travel about 10%.

Qualifications

• 1+ years in a full-cycle, quota-carrying sales role within SaaS or technology.
• Experience with consistent quota attainment (100%+).
• Experience with Salesforce (or HubSpot) and prospecting tools (e.g., Sales Navigator, Outreach).
• Bachelor's degree or equivalent practical experience.

Responsibilities

• Drive success of the company's goals and objectives through achieving individual sales quotas.
• Build and manage a sales pipeline through prospecting efforts in the assigned territory within the SMB or Mid-Market segment.
• Develop and deliver customized sales presentations and product demonstrations, by phone and via online demo.
• Craft and negotiate enterprise level proposals and contracts.
• Forecast sales activity and revenue achievements accurately through proper use of sales tools.
• Collaborate with pre/post sales resources and cross-functional teams.
• Travel as necessary, typically 10%.

Skills

SaaS sales

Quota carry

Sales experience

Education

Bachelor's degree in a relevant field

Tools

Salesforce

Job description

Company Overview

Docusign brings agreements to life. More than 1.8 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using the Docusign AI-native IAM platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).

What you'll do

The Account Executive (AE) for Small-to-Medium Business (HLS) is a highly motivated self-starter who is responsible for developing and closing new business or expanding our footprint with current customers within the SMB business segment. A successful AE is eager to learn, determined to adapt quickly, and comfortable with some ambiguity. AEs are focused on acquiring new customers or selling additional use cases, products and services into existing accounts. This person is accountable for exceeding monthly and quarterly quotas, proactive deal management, forecast accuracy, and driving adoption and usage with customers and prospects in collaboration with internal teams and the broader Docusign partner ecosystem.

This position is an individual contributor role reporting to the Regional Vice President, SMB.

Responsibility

• Drive success of the company's goals and objectives through achieving individual sales quotas
• Build and manage a sales pipeline through prospecting efforts in the assigned territory within the SMB or Mid-Market segment
• Develop and deliver customized sales presentations and products demonstrations, by phone and via online demo
• Craft and negotiate enterprise level proposals and contracts
• Forecast sales activity and revenue achievements accurately through proper use of sales tools
• Collaborate effectively and engage various pre/post sales resources including Sales Development Representatives, Market Development Representatives, Solutions Engineers, Account Managers, Partner Account Managers, as well as Legal, Security, Professional Services and Customer Support
• Travel as necessary, typically 10%

Job Designation

Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)

Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.

What you bring

Basic

• 1+ years in a full-cycle, quota-carrying sales role within SaaS or technology
• Experience with consistent quota achievement (100%+ attainment)
• Experience with Salesforce (or HubSpot) and prospecting tools (e.g., Sales Navigator, Outreach)

Preferred

• Experience balancing high-velocity transactional selling with broader platform deals
• Formal training in recognized sales methodologies (e.g., MEDDPICC, SPIN Selling)
• Exceptional communication skills with the ability to quickly establish trust with external business leaders
• Adaptable, resilient, and eager to leverage new Al and agreement management tools
• Knowledge of legal and regulatory frameworks surrounding digital agreements
• Bachelor's degree in a relevant field or equivalent practical experience

Wage Transparency

Pay for this position is based on a number of factors including geographic location and may vary depending on job-related knowledge, skills, and experience.

Based on applicable legislation, the below details pay ranges in the following locations:

Canada: $26.30 - $38.50 hour

This role is also eligible for the following:

• Bonus: Sales personnel are eligible for variable incentive pay dependent on their achievement of pre-established sales goals. Non-Sales roles are eligible for a company bonus plan, which is calculated as a percentage of eligible wages and dependent on company performance.

Global benefits provide options for the following:

• Paid Time Off: earned time off, as well as paid company holidays based on region
• Paid Parental Leave: take up to six months off with your child after birth, adoption or foster care placement
• Full Health Benefits Plans: options for 100% employer paid and minimum employee contribution health plans from day one of employment
• Retirement Plans: select retirement and pension programs with potential for employer contributions
• Learning and Development: options for coaching, online courses and education reimbursements
• Compassionate Care Leave: paid time off following the loss of a loved one and other life-changing events

Work Authorization Notice: Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.

Life at Docusign

Working here

Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.

We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.

Accommodation

Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at [e-mail].

If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at [e-mail] for assistance.

Applicant and Candidate Privacy Notice

States Not Eligible for Employment

This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.

Equal Opportunity Employer

It's important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.

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