Account Executive, Small-Mid Size Business

4062 Aetna Resources, LLC; Oklahoma; On-site; USD 57,000 - 111,000; Full time

Job summary

CVS Health is seeking a results-driven Account Manager to nurture relationships with a locally-aligned book of business, including Aetna Funding Advantage and small-to-mid sized groups. You will drive renewals, cross-sales and expansions while ensuring member satisfaction and retention.

You will collaborate with internal partners to present tailored solutions, monitor performance analytics, and support brokers with education and outreach.

Qualifications

• 3–5 years of relevant industry experience.
• Multi-functional experience in account management, sales, and commercial roles.
• Experience making formal presentations.
• Active Health Insurance Resident State producer License.

Responsibilities

• Develops strong personal and collaborative relationships to manage a locally-aligned book of business to ensure renewals and retention.
• Delivers renewals, cross-sales, upsells and grows sales.
• Identify concerns for retention and review mitigation strategies with leadership.
• Discuss and present solutions with internal partners to enhance customer experience.
• Collaborates with account team members and support areas on complex product or service issues to meet client needs.
• Offers product and service solutions including benefit buy down strategies and Aetna plan features.
• Monitors client product lines to ensure customer satisfaction.
• Broker support/outreach and education on Aetna differentiators and producer relationship development.

Skills

Account management

Sales

Presentations

Education

Bachelor’s degree or equivalent work experience

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary:

• Develops strong personal and collaborative internal and external relationships to manage book of business (e.g. Aetna Funding Advantage, 51+ Fully-Insured for small-mid size employer groups) to achieve customer satisfaction, member retention and cross-sale objectives.

Fundamental Components:

• Accountable for building and maintaining strong relationships with a locally-aligned book of business to ensure case renewal and retention.
• Responsibilities include delivering renewals, cross-sales, up-sales, and growing sales.
• Determine concerns/barriers for retention of customers; identify top concerns and review mitigation strategy with leadership.
• Discuss and present solutions and partners with internal partners to enhance customer experience.
• Collaborates with account team members and functional support areas on more complex product or service issues to ensure client’s needs are met.
• Offers creative product and service solutions to address client’s evolving needs including benefit buy down strategies along with highlighting Aetna plan features that add member value.
• On an ongoing basis, monitors client’s product lines and services to ensure customer satisfaction.
• Responsible for the broker support/ outreach and education on key Aetna differentiators, along with overall producer relationship development for those brokers associated with the assigned customers in their book.
• Reviews and consultatively presents customer reporting with meaningful analytics, trending and insightful recommendations for additional programs and services.
• Required to communicate with internal and external parties telephonically and/or in person. May require travel to offsite locations for in-person meetings and training. Must have resident insurance license.

Experience:

• 3-5 years of relevant industry experience
• Multi-functional experience, e.g., account management, sales, commercial, small-midsize
• Experience making formal presentations
• Active Health Insurance Resident State producer License

Education:

• Bachelor’s degree or equivalent work experience

Anticipated Weekly Hours 40 Time Type Full time Pay Range

The typical pay range for this role is: $56,855.00 - $111,414.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Our people fuel our future. Our teams reflect the customers, patients, members and communities we serve and we are committed to fostering a workplace where every colleague feels valued and that they belong.

Great benefits for great people

This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families.

• medical, dental, and vision coverage
• paid time off
• retirement savings options
• wellness programs
• other resources, based on eligibility

The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility.

Additional details about available benefits are provided during the application process and on Benefits Moments.

We anticipate the application window for this opening will close on: 12/01/2026

Qualified applicants with arrest or conviction records will be considered for employment in accordance with all federal, state and local laws.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people.

Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.