Account Executive, Scaled Grower

Stripe; Chicago (IL); Presencial; USD 149.000 - 223.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Equity

401(k) plan

Medical, dental, and vision benefits

Wellness stipends

Bonus or commissions

Descripción de la vacante

Stripe is seeking an Account Executive, SMB Grower to own renewals, drive upsell, and expand Stripe’s footprint within the SMB segment. You will understand client needs, craft scalable sales strategies, and collaborate with product, risk, and operations to deliver value.

You will manage the full sales cycle from lead to close for startups and small/medium businesses, generate new leads, and ensure customers realize value from Stripe’s payments platform.

Formación

• 3+ years of client-facing sales experience.
• Ability to understand complex technical ecosystems and build relationships with technical users.
• Proven ability to close upsell opportunities in long-term engagements.
• Analytical, capable of managing pricing and cost considerations.
• Experience coordinating with cross-functional teams.
• Strong verbal and written communication skills.
• Ability to thrive in ambiguous, fast-paced environments.

Responsabilidades

• Own contract renewals and negotiate value with existing customers.
• Develop and implement full sales cycle strategies at scale.
• Collaborate with product, sales, risk, and ops teams to improve our product.
• Lead full sales cycle from lead to close for startups and SMBs.
• Generate new leads via cold calling, blitzing, research, networking.
• Ensure Stripe users are satisfied with every interaction.
• Identify user pain points and propose Stripe solutions.
• Coordinate with internal teams to set users up for success.

Conocimientos

Client-facing sales

Technical understanding

Upsell opportunities

Analytical thinking

Cross-functional collaboration

Stakeholder management

Ambiguity tolerance

Verbal and written communication

Herramientas

Excel

SQL

Descripción del empleo

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

Who we are

About Stripe

Stripe is a financial infrastructure platform for businesses. Millions of companies—from the world’s largest enterprises to the most ambitious startups—use Stripe to accept payments, grow their revenue, and accelerate new business opportunities. Our mission is to increase the GDP of the internet, and we have a staggering amount of work ahead. That means you have an unprecedented opportunity to put the global economy within everyone’s reach while doing the most important work of your career.

About The Team

The Account Executive, SMB Grower team is a highly consultative sales team that is responsible for the growth and retention of Stripe’s largest and fastest growing SMB customers. As an Account Executive, SMB Grower team member, you’ll identify new opportunities for our clients to get the most out of Stripe by quickly understanding our clients’ needs, execute scaled sales strategies to close upsell and renewals with existing Stripe customers, and drive end-to-end campaigns to increase adoption of Stripe’s offerings.

What you’ll do

Responsibilities

• Own contract renewals and lead negotiations to increase and retain existing customer revenue and Stripe market share
• Develop and implement full sales cycle strategies for driving product adoption, net new product sales, and client retention at scale among existing Stripe customers
• Solve complex client needs and work across product, sales, risk, and operations teams to improve our product
• Own the full sales cycle from lead to close for startups and small/medium businesses
• Generate your own leads through cold calling, blitzing, research, networking, and driving your territory.
• Make every potential Stripe user happy with every interaction, regardless of deal size
• Identify and understand users’ pain points to propose Stripe solutions
• Make sure that internal teams are set up for users’ success by coordinating with other Stripe teams

Who you are

We’re looking for a well-rounded strategic seller who can build strong relationships with Stripe’s users and manage high velocity deal cycles. If you’re hungry, smart, persistent, and a great teammate, we want to hear from you!

Minimum Requirements

• 3+ years of experience in a client-facing/sales role
• Ability to understand complex technical ecosystems and build great relationships with technical users
• Ability to drive and close upsell opportunities for additional Stripe products in long-term, consultative engagements
• Analytical ability to manage complex pricing and cost considerations
• Experience managing projects with input from cross-functional teams
• A knack for working well with a wide range of stakeholders, both internally and externally
• Ability and motivation to operate in a highly ambiguous and fast-paced environment
• Superior verbal and written communication skills

Preferred Qualifications

• Prior experience in a sales and/or customer-facing role at a high growth technology company
• Experience with Excel and SQL, or a willingness to learn

In-office expectations

Office-assigned Stripes in most of our locations are currently expected to spend at least 50% of the time in a given month in their local office or with users. This expectation may vary depending on role, team and location. For example, Stripes in Stripe Delivery Center roles in Mexico City, Mexico, Bengaluru, India, and Dublin, Ireland work 100% from the office. Also, some teams have greater in-office attendance requirements, to appropriately support our users and workflows, which the hiring manager will discuss. This approach helps strike a balance between bringing people together for in-person collaboration and learning from each other, while supporting flexibility when possible.

Pay and benefits

The annual US base salary range for this role is $148,700 - $223,100. For sales roles, the range provided is the role’s On Target Earnings ("OTE") range, meaning that the range includes both the sales commissions/sales bonuses target and annual base salary for the role. This salary range may be inclusive of several career levels at Stripe and will be narrowed during the interview process based on a number of factors, including the candidate’s experience, qualifications, and location. Applicants interested in this role and who are not located in the US may request the annual salary range for their location during the interview process.

Additional benefits for this role may include: equity, company bonus or sales commissions/bonuses; 401(k) plan; medical, dental, and vision benefits; and wellness stipends.

We look forward to hearing from you.

At Stripe, we’re looking for people with passion, grit, and integrity. You’re encouraged to apply even if your experience doesn’t precisely match the job description. Your skills and passion will stand out—and set you apart—especially if your career has taken some extraordinary twists and turns. At Stripe, we welcome diverse perspectives and people who think rigorously and aren’t afraid to challenge assumptions. Join us.