Account Executive - SAP Next Gen Academy for Customer Success - Chicago (Hybrid)

SAP IT Business Systeme; Chicago (IL); Hybrid; USD 92,000 - 206,000; Full time

Job summary

SAP is seeking an Account Executive for the Next Gen Academy for Customer Success in Chicago. This 10-month program combines classroom learning with live field experience, starting as a full-time employee and aiming at a direct customer-facing sales role in your market.

The role is located in Chicago with a hybrid model and includes on-site customer interactions. Compensation ranges from USD 91,600 to USD 205,800 yearly, with opportunities and explicit guidance on AI-driven approaches and sales

Qualifications

• Experience in commercial or customer-facing environments.
• Ability to qualify opportunities and navigate full sales cycle in a defined territory.
• Proven ability to connect solutions to customer outcomes.
• Strong business acumen and understanding of how organizations operate.
• Familiarity with AI concepts and using AI tools in workflows.

Responsibilities

• Support live sales cycles with a Senior Account Executive as mentor.
• Develop expertise across digital transformation, sales strategy, and tools.
• Drive customer value through solution adoption, renewals, and account expansion.
• Transition into an Account Executive or Solution Sales Executive role in your market after completing the program.

Skills

Sales pipeline management

Customer relationship building

Communication skills

Business acumen

AI awareness

Job description

Account Executive - SAP Next Gen Academy for Customer Success - Chicago (Hybrid)

• Full-time
• Compensation: USD 91,600 - USD 205,800 - yearly

What you'll bring

You have experience in a commercial or customer-facing environment and a drive to grow in enterprise technology sales. You build trust through clear communication, bring emotional intelligence to every interaction, and solve complex problems with a customer-focused mindset.

• Experience generating and qualifying opportunities, managing a sales pipeline, and navigating the full sales cycle in a defined territory
• A track record of building customer relationships and delivering business presentations that connect solutions to customer outcomes
• Strong business acumen — you understand how organisations operate and can identify where technology creates value
• An ability to absorb new concepts quickly, adapt to changing environments, and apply learning in your work
• A practical approach to AI — you use automation and AI tools in daily workflows, design effective prompts, prototype solutions, and take responsibility for the quality and accuracy of AI-generated outputs
• Degree not required for this role.

What you'll build

This is a 10-month program combining classroom learning with live field experience. You are a full-time employee from day one, working toward a direct customer-facing sales role in your local market.

• Complete the program alternating between classroom phases and field phases alongside your sales team
• Build expertise across digital transformation, business acumen, solution knowledge, and sales strategy and tools
• Work directly with customers and support live sales cycles with a Senior Account Executive as your mentor
• Drive customer value through solution adoption, renewals, and account expansion
• Develop specialist knowledge in your assigned focus area: finance, human resources, supply chain, customer experience, business transformation, or technology platform
• Transition into an Account Executive or Solution Sales Executive role in your market on completion

Where you belong

This role sits within the SAP Academy for Customer Success — a global program that develops early-career sales professionals at SAP. You will join the Customer Experience team based in Chicago. The program includes an immersive element: two trips totaling four weeks in San Ramon, California. SAP operates on a hybrid model — three days per week in the office or on-site with customers. Full engagement is expected during intensive program phases, and vacation is not available at those times.

Equal Employment Opportunity (EEO) Statement

Our company does not discriminate in employment on the basis of race, color, religion, sex (including pregnancy and gender identity), national origin, political affiliation, sexual orientation, marital status, disability, genetic information, age, membership in an employee organization, retaliation, parental status, military service, or other non-merit factor.

All your information will be kept confidential according to EEO guidelines.

About SAP
With a global network of customers, partners, employees, and thought leaders, SAP helps the world run better and improves people's lives.
As a leader in enterprise applications and business AI, SAP stands at the nexus of business and technology. For over 50 years, organizations have trusted SAP to bring out their best by uniting business-critical operations spanning finance, procurement, HR, supply chain, and customer experience.

Compensation Range Transparency
SAP believes pay transparency is essential to fostering an honest, supportive, and inclusive culture and is an important part of our commitment to pay equity. The salary range for this position is included in the job posting. The actual compensation offered to the successful candidate will fall within that range and will depend on factors such as education, skills, experience, location, and scope of the role, as determined through the selection process. Where applicable, SAP may also provide variable incentive opportunities and additional benefits, subject to the terms of the relevant plans and policies. Any variable incentive amount is target-based, with actual payouts dependent on company and individual performance. Please reference this link for a summary of SAP benefits and eligibility requirements: SAP North America Benefits .

AI Usage in the Recruitment Process
For information on the responsible use of AI in our recruitment process, please refer to our Guidelines for Ethical Usage of AI in the Recruiting Process.
Please note that any violation of these guidelines may result in disqualification from the hiring process.

For SAP employees: Only permanent roles are eligible for the SAP Employee Referral Program, according to the eligibility rules set in the SAP Referral Policy. Specific conditions may apply for roles in Vocational Training.

Qualified applicants will receive consideration for employment without regard to their age, race, religion, national origin, ethnicity, age, gender (including pregnancy, childbirth, et al), sexual orientation, gender identity or expression, protected veteran status, or disability.