Account Executive - SAP Next Gen - Academy for Customer Success - Chicago (Hybrid)

SAP; Chicago (IL); On-site; USD 91,600 - 205,700; Full time

Job summary

SAP is seeking an Account Executive for the SAP Academy for Customer Success in Chicago, a three-year development program blending classroom instruction, field training, and mentorship.

Participants progress into regional Account Executive roles; the program emphasizes AI awareness, multi-disciplinary learning, and driving value through the customer lifecycle.

Qualifications

• 2–3 years of quota‑carrying sales experience in a technology company or significant exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines with a proven track record.
• Cooperative and productive approach to working relationships, internal and external.
• Strong ability to learn quickly, adapt, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics, and the ability to identify business problems solvable with AI.
• Strong business acumen and knowledge of business processes and/or industries.
• Proficiency in English to engage with a global network.
• Curiosity, agility, resilience in a fast‑paced environment.
• Strong problem‑solving and communication skills.
• Emotional intelligence and inclusive teamwork.

Responsibilities

• Complete a 10‑month learn‑apply program with classroom and field phases.
• Engage in experiential learning focused on AI, digital transformation, and sales strategy.
• Drive value across the customer lifecycle through solution adoption and renewals.
• Receive onboarding in your local market with mentoring from a Senior Account Executive.

Skills

Sales experience

Opportunity generation

English proficiency

AI knowledge

Adaptability

Collaboration

Job description

Account Executive – SAP Academy for Customer Success (Chicago, Hybrid)

Overview

The SAP Academy for Customer Success is a global, three‑year development program that equips early‑career professionals with the product knowledge, customer‑success skills, and sales experience needed for a direct customer‑facing sales role. Participants complete a 10‑month learn‑apply cycle that blends classroom instruction, field training, and hands‑on mentorship. Upon successful completion, graduates transition into regional Account Executive or Solution Sales Executive positions.

Responsibilities

• Complete a 10‑month learn‑apply program, including classroom phases and field phases with your sales team, to build customer‑facing capabilities.
• Engage in multi‑dimensional experiential learning focused on digital transformation, global intelligence, human skills, business and technology acumen, solution/industry knowledge, and strategy/tools/process.
• Drive value across the customer lifecycle through solution adoption and ongoing renewals, fostering account expansion.
• Receive onboarding in your local market with on‑the‑job training and mentoring by a Senior Account Executive, working both behind the scenes and directly with customers.

Preferred Areas of Focus (SSE)

• SAP Finance & Spend Management – knowledge of accounting, procurement, and supplier management.
• SAP SuccessFactors – core HR and payroll, talent management, employee experience management, HR analytics, workforce planning, and sales performance management.
• SAP Supply Chain Management – expertise in supply chain, asset management, manufacturing, logistics, or product and project lifecycle management.
• SAP Customer Experience – e‑commerce, sales, customer service, and marketing processes.
• SAP Business Transformation Management – business process management and automation applications.
• SAP Business Technology Platform & SAP Business Data Cloud – database and data management, analytics, application development and integration, intelligence technologies, AI, Integration, Application, Data, Infrastructure, and Security domains.

Qualifications

• 2–3 years of professional experience in a quota‑carrying sales environment in a technology company or significant exposure to business processes.
• Experience generating opportunities, qualifying leads, and managing sales pipelines across a defined territory with a proven track record of building customer relationships and articulating value propositions.
• A cooperative and productive approach to working relationships, both internally and externally.
• Strong ability to learn quickly, adapt to changing environments, and apply knowledge to deliver results.
• Understanding of AI fundamentals, uses, and ethics, and the ability to identify business problems solvable with AI.
• Strong business acumen and demonstrated knowledge of business processes and/or industries.
• Proficiency in English to engage with a global network.
• Curiosity, agility, passion for learning, and resilience to adapt in a fast‑paced, evolving environment.
• Strong problem‑solving, project management, and creative thinking skills; ability to collaborate across teams and communicate clearly.
• Emotional intelligence and cultural awareness that support inclusive teamwork and thoughtful stakeholder engagement.
• Growth orientation in business and emerging technologies, especially AI, with a results‑oriented approach and courage to take initiative.
• AI focus areas: AI Adoption Mindset, Agentic AI Day‑to‑Day Practice, and Context Engineering.

Compensation Range Transparency

Targeted annual combined range for this position is 91,600 – 205,700. Actual offer will be within this range and depend on education, skills, experience, scope, location, and other factors determined through the selection process. Variable incentive includes a targeted dollar amount; actual payouts depend on performance.

Equal Opportunity Employer

Qualified applicants will receive consideration for employment without regard to age, race, religion, national origin, ethnicity, gender (including pregnancy, childbirth, etc.), sexual orientation, gender identity or expression, protected veteran status, or disability. SAP is an affirmative action employer and provides accessibility accommodations to applicants with disabilities. For assistance, please email Recruiting Operations Team: [e-mail].

Requisition ID

Requisition ID: 456889 | Work Area: Sales | Expected Travel: 0‑30% | Career Status: Professional | Employment Type: Regular Full Time | Additional Locations: