Account Executive - Inside Sales

Flexential Corp.; Collegeville (PA); On-site; USD 83,097,000 - 88,828,000; Full time

Benefits offered by this job

Medical, Telehealth, Dental and Vision

401(k)

HSA and FSA

Life and AD&D

Disability insurance (Short/Long-Term)

Flex PTO

Leave of Absence

Employee Assistance Program

Wellness Program

Rewards and Recognition Program

Job summary

Flexential Corp. in Collegeville, PA, is seeking an Account Executive - Inside Sales to proactively manage customer programs, identify new opportunities, and drive revenue growth across a defined portfolio.

You will build relationships, articulate value using the Flexential platform, collaborate with the Customer Success team to resolve blockers, and pursue monthly bookings through a disciplined sales process.

Qualifications

• 3-5+ years of sales experience in technology sales.
• Experience with or interest in colocation, cloud, and related offerings.
• Ability to demonstrate and maintain sales processes.
• Enjoys working in a collaborative, fast-paced environment.
• Ability to partner, influence and negotiate.

Responsibilities

• Builds and maintains customer relationships by actively listening to understand business objectives.
• Keeps customers informed about emerging industry trends related to IT management needs.
• Responsible for key account selling opportunities, including responses to RFPs and product knowledge.
• Partners with the Customer Success team to resolve blockers to the customer experience.
• Meets or exceeds monthly bookings/signings quotas for the book of business.
• Forecasts and tracks activity using Salesforce.com.
• Conducts customer needs analysis and service gap assessments.
• Manages outbound calls, emails, meetings, and inbound follow-ups.
• Maintains reports on lead generation activity and other sales metrics.
• Manages internal and external relationships.
• Performs other duties as required.

Skills

Tech sales

Account management

Sales process

Collaborative team

Negotiation

Cloud offerings

Education

BA/BS preferred

Tools

Salesforce

Job description

As part of the Inside Sales team, the Account Executive - Inside Sales is responsible for proactively managing customer programs through new opportunity identification, upsell and cross-sell execution to enable growth. This account management-oriented position will focus on revenue growth by providing solutions to meet customer needs while uncovering and selling new opportunities for additional service signings and quota attainment. This position manages relationships and acts in an advisory role for an assigned set of Flexential’s customers. While the position is located centrally in Collegeville, PA, the subset of accounts can be located across the United States.

Successful candidates will have prior Sales/Account Management experience and a proven track record of being able to craft value driven messaging, using the framework of the Flexential platform to drive incremental growth across a dedicated portfolio of accounts.

Key Responsibilities and Essential Job Functions

• Builds and maintains customer relationships by actively listening to understand the organizational business objectives and goals.
• Ensures frequent communication to keep customers educated on emerging industry trends related to customers’ IT management needs.
• Responsible for key account selling opportunities, including responses to RFPs, conducting competitive research and maintaining knowledge of Flexential’s product offerings.
• Partners with the Customer Success team to help facilitate resolution of any customer issues that are roadblocks to the customer experience.
• Responsible for meeting or exceeding monthly bookings/signings quotas for assigned book of business by following the defined sales process.
• Tracks and manages customer activity and forecasting using Salesforce.com.
• Conducts analysis such as customer needs analysis, service gap analysis, and compliance assessments.
• Manages key activity metrics, including outbound calls, proactive emails, scheduled meetings, and inbound lead follow-up for assigned accounts.
• Responsible for maintaining reports on lead generation activity and other quantifiable sales and marketing objective measurements.
• Manages both internal and external relationships.
• Performs other duties as required and assigned.

Required Qualifications

• 3-5+ years sales experience in technology sales.
• Experience with or desire to learn more about colocation, cloud and other product offerings.
• Ability to demonstrate and maintain sales processes.
• Enjoys working in a collaborative, positive, fast-paced team environment.
• Ability to partner, influence and negotiate.
• Possesses general business acumen.

Preferred Qualifications

• BA/BS preferred.

Physical Requirements

• Ability to sit for extended periods of time.
• Moderate keyboard usage.

Compensation

Base Pay Range: Hourly salary range offered for this position is estimated to be $29.00 - $31.00. However, the actual pay range depends on each candidate’s experience, location, and qualifications.

Variable Pay: This role is eligible for commission. The expected annual commission target is $25,200 based on achievement of targets and other performance indicators.

Safety Requirements

This position has the following safety hazards:

• Driving (must possess valid driver’s license and insurance)

At Flexential, we value diversity and believe that different perspectives and unique skills make us stronger as a team. While we’ve outlined the qualities and skills we are looking for in this job posting, we understand that there may be attributes and abilities that aren’t explicitly listed but could be a perfect fit for our team. We want to emphasize that you shouldn’t hesitate to apply if you don’t meet every requirement. We’re enthusiastic about assembling a diverse team of individuals who bring various talents to the table. Your unique perspective and abilities may be just what we need to drive innovation and success. If you believe you have what it takes to thrive in our environment, we encourage you to apply.

Benefits of working at Flexential

• Medical, Telehealth, Dental and Vision
• 401(k)
• Health Savings Accounts (HSA) and Flexible Spending Accounts (FSA)
• Life and AD&D
• Short Term and Long-Term disability
• Flex Paid Time Off (PTO)
• Leave of Absence
• Employee Assistance Program
• Wellness Program
• Rewards and Recognition Program

Benefits are subject to change at the Company’s discretion.

At this time, we are only able to employ individuals who reside and perform work in states where the company is authorized to do business and maintain employment registrations. We are currently unable to consider applicants who reside or will perform work in the following states: Arkansas, Alaska, Alabama, Delaware, Hawaii, Iowa, Kansas, Louisiana, Maine, Maryland, North Dakota, Rhode Island, South Dakota, Wisconsin, Wyoming, Washington DC.

Applicants must be legally authorized to work in the United States and must reside in a state where the company maintains employment eligibility at the time of hire and throughout their employment. State eligibility may be subject to change based on business needs and regulatory requirements.

Flexential participates in the E-Verify program. Please click here for more information.

EEOC Statement: Flexential is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity or expression, pregnancy, age, national origin, disability status, genetic information, protected veteran status, or any other characteristic protected by law.