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DocuSign is seeking an Account Executive to drive revenue in Education/Non-Profit verticals as an individual contributor reporting to the Regional VP, Sales. The hybrid role requires weekly in-office presence and the ability to develop opportunities, close deals, and expand use cases across accounts.
You will prospect, qualify, and manage a sales pipeline, deliver compelling demonstrations, and coordinate with cross-functional teams to ensure customer success and adoption of DocuSign eSignature
Docusign brings agreements to life. Over 1.5 million customers and more than a billion people in over 180 countries use Docusign solutions to accelerate the process of doing business and simplify people’s lives. With intelligent agreement management, Docusign unleashes business-critical data that is trapped inside of documents. Until now, these were disconnected from business systems of record, costing businesses time, money, and opportunity. Using Docusign’s Intelligent Agreement Management platform, companies can create, commit, and manage agreements with solutions created by the #1 company in e-signature and contract lifecycle management (CLM).
This Account Executive (AE) will be responsible for developing opportunities and selling Docusign's services to targeted accounts within the Education/Non-Profit vertical. They will acquire new customers and sell additional use cases, products and services into existing accounts. AEs are accountable for exceeding quarterly quota, forecasting accuracy, closing, and driving adoption and usage with customers and prospects in collaboration with internal teams and partners.
This position is an individual contributor role reporting to the Regional Vice President, Sales.
Serve as the primary driving force in company's revenue and customer success objectives through the attainment of assigned monthly, quarterly, and annual sales quota
Conduct discovery calls with customers and prospects to understand organizational structure, key decision makers, procurement processes, IT systems, and document workflow
Uncover customer document process and needs in order to match customer requirements to Docusign solutions
Understand, position and clearly articulate the value/benefits of Docusign eSignature and Intelligent Agreement Management solutions to all levels within customer organizations
Leverage marketing slide decks and other materials, build custom sales presentations and demonstrations to client needs, and present by phone, webinar, and/or in-person
Qualify, build, and manage a sales pipeline through the development of MDR or SDR qualified leads, proactive prospecting, networking, and online social channels including LinkedIn
Draft customer proposals, demonstrate sound decision-making abilities, and negotiate client pricing requirements and concessions within Docusign guidelines
Serve as the "quarterback" and primary point of contact for aligning internal Docusign teams and resources with key customer and prospect stakeholders
Develop short, mid and long-term strategic and tactical execution plans to ensure success in assigned territory, vertical market, and/or key account base
Generate, develop, manage, and communicate expectations within assigned accounts as well as increases scope of penetration within each account
Demonstrate organizational leadership by mentoring junior sales team members and provide increasingly high levels of impact to ensure company-wide success
Forecast monthly and quarterly sales activity and revenue achievement
Hybrid: Employee divides their time between in-office and remote work. Access to an office location is required. (Frequency: Minimum 2 days per week; may vary by team but will be weekly in-office expectation)
Positions at Docusign are assigned a job designation of either In Office, Hybrid or Remote and are specific to the role/job. Preferred job designations are not guaranteed when changing positions within Docusign. Docusign reserves the right to change a position's job designation depending on business needs and as permitted by local law.
This role is also eligible for the following:
Please note that we do not provide visa sponsorship or immigration support for this position. Applicants must already be authorized to work in the United States on a full-time, permanent basis without the need for current or future sponsorship.
Docusign is committed to building trust and making the world more agreeable for our employees, customers and the communities in which we live and work. You can count on us to listen, be honest, and try our best to do what’s right, every day. At Docusign, everything is equal.
We each have a responsibility to ensure every team member has an equal opportunity to succeed, to be heard, to exchange ideas openly, to build lasting relationships, and to do the work of their life. Best of all, you will be able to feel deep pride in the work you do, because your contribution helps us make the world better than we found it. And for that, you’ll be loved by us, our customers, and the world in which we live.
Docusign is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need such an accommodation, or a religious accommodation, during the application process, please contact us at accommodations@docusign.com.
If you experience any issues, concerns, or technical difficulties during the application process please get in touch with our Talent organization at taops@docusign.com for assistance.
This position is not eligible for employment in the following states: Alaska, Hawaii, Maine, Mississippi, North Dakota, South Dakota, Vermont, West Virginia and Wyoming.
It’s important to us that we build a talented team that is as diverse as our customers and where all employees feel a deep sense of belonging and thrive. We encourage great talent who bring a range of perspectives to apply for our open positions. Docusign is an Equal Opportunity Employer and makes hiring decisions based on experience, skill, aptitude and a can-do approach. We will not discriminate based on race, ethnicity, color, age, sex, religion, national origin, ancestry, pregnancy, sexual orientation, gender identity, gender expression, genetic information, physical or mental disability, registered domestic partner status, caregiver status, marital status, veteran or military status, or any other legally protected category.
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