Account Executive, Central US

DOOR; Chicago (IL); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Parental Leave

Flexible Time Off

Comprehensive Health Coverage

401(k) Retirement Plan

DOOR Equipment Setup

Job summary

DOOR is seeking an Account Executive to spearhead nationwide sales across the Central U.S. region, from Houston to Chicago. You will own revenue targets, manage enterprise relationships, and drive strategic initiatives with cross‑functional teams to accelerate growth.

A strong focus on ROI, renewal, and value will define success in this role. You will engage with property operators, REITs, and ownership groups, leading complex, multi‑stakeholder deals and shaping go‑to‑market plans for mid‑ to

Qualifications

• Bachelor’s degree in Business, Marketing, or related field; equivalent experience considered.
• 8+ years of progressive B2B sales experience in access control, physical security, or smart lock tech.
• Proven track record of exceeding targets and selling to VP/C-level executives.

Responsibilities

• Develop and lead national sales strategy aligned with growth objectives across mid‑market and enterprise segments.
• Cultivate high‑value relationships with national and strategic customers, including C‑level stakeholders.
• Own territory plans, drive cross‑sell, and optimize resource allocation across markets.
• Collaborate with Marketing, Product, Operations, and Customer Success on campaigns and launches.
• Own pipeline health, forecasting, and reporting with CRM tools and Revenue Operations support.
• Ensure renewals and expansions are executed with value-based business cases.

Skills

Executive engagement

Sales leadership

Strategic selling

Channel partnerships

Negotiation

Forecasting

Education

Bachelor’s degree in Business/Marketing

Tools

Salesforce

Outreach

HubSpot

LinkedIn Sales Navigator

G Suite / Google Workspace

Job description

We’re looking for a driven, results-oriented Account Executive to join our growing Sales & Revenue team and help expand DOOR’s presence across the Central U.S. multifamily housing market. This role will own a high-impact territory spanning key markets from Houston to Chicago, including Texas, Oklahoma, Kansas, Missouri, Arkansas, Illinois, and surrounding Central U.S. markets. You’ll play a critical role in driving new business, building strategic relationships, and accelerating growth across the region.

What is the role?

In this strategic role, you will be directly responsible for driving top-line revenue growth by acquiring new multifamily clients ranging from regional operators to national ownership groups and executing targeted strategies to penetrate and expand within top-tier property management companies, REITs, and ownership portfolios.

Who is DOOR?

DOOR (formerly Latch) is unlocking the next era of Building Intelligence. We combine premium hardware, intuitive software, and automated operations into one seamless platform—helping multifamily properties run more efficiently, grow revenue, and deliver smarter, more connected living experiences. From smart access and in‑unit automation to building‑wide controls, DOOR empowers owners, operators, and property teams to reduce overhead, protect asset value, and stand out in a competitive market.

We believe smarter buildings make life simpler. At DOOR, you’ll help shape a future where buildings anticipate needs, operate effortlessly, and quietly improve life for everyone inside.

What will you do?

National Sales Strategy & Leadership

Develop and lead the execution of a comprehensive national sales strategy aligned with DOOR’s growth objectives across mid‑market, and enterprise segments. Own national revenue targets, and implement scalable processes to meet and exceed performance benchmarks.

Enterprise & Channel Sales Management

Cultivate and manage high‑value relationships with national and strategic customers, including C‑level decision‑makers, facility managers, and procurement leaders. Navigate complex, multi‑stakeholder sales cycles — from discovery to close and renewal — with a strong focus on ROI‑driven business cases and solution value.

Account Planning & Territory Management

Develop and maintain robust account and territory plans, leveraging market intelligence, customer insights, and product alignment. Drive cross‑sell and upsell initiatives within the existing customer base to increase customer lifetime value. Monitor territory coverage and customer segmentation to ensure optimal resource allocation.

Cross‑Functional Collaboration

Partner with Marketing, Product, Operations, and Customer Success to ensure alignment on campaign execution, product feedback, and client delivery. Act as the sales voice in go‑to‑market planning, product launches, and customer journey optimization. Influence product roadmaps with frontline feedback on customer pain points and competitor offerings.

Market & Industry Intelligence

Stay current on security, access control, smart lock, and physical hardware trends specifically impacting the multifamily housing industry, including evolving resident expectations, property tech adoption, and building standards. Monitor competitor strategies and shifting requirements from property managers, asset owners, and residents to inform go‑to‑market plans and product positioning. Identify and evaluate new business opportunities, emerging markets, or verticals with growth potential.

Sales Operations, Forecasting & Reporting

Own pipeline health and forecasting accuracy across regions using CRM and sales tools (e.g., Salesforce, Gong). Collaborate with Revenue Operations to develop dashboards, monitor KPIs, and continuously improve funnel efficiency and sales velocity. Ensure data hygiene and reporting discipline across all sales activities.

Customer Experience & Retention

Champion a consultative sales approach focused on long‑term value, post‑sale success, and customer advocacy. Support Customer Success in onboarding strategic accounts and ensuring renewals and expansions are seamless. Proactively identify at‑risk accounts and lead recovery strategies when needed.

Representation & Field Engagement

Represent DOOR at national trade shows, industry conferences, and customer events to build brand awareness and market credibility. Travel as needed (approx. 30–40%) to maintain customer presence, coach field teams, and develop in‑market relationships.

Compliance, Ethics & Risk Mitigation

Ensure compliance with industry standards, security regulations, and ethical selling practices. Identify potential risks in sales deals, partner relationships, or pricing practices and take preemptive action to mitigate them.

What do you bring to DOOR?

Education and Experience

Bachelor’s degree in Business, Marketing, or related field; equivalent experience considered. 8+ years of progressive experience in B2B sales within access control, physical security, or smart lock technology, with a consistent record of exceeding targets. Previously held positions in national or regional sales roles is highly desirable.

Sales Performance

History of consistently achieving or surpassing sales quotas in fast‑paced, competitive markets. Recognition such as President’s Club or Top Performer Awards is a strong plus.

Sales Expertise

Deep understanding of the multifamily housing ecosystem, including property management operations, ownership structures, REITs, and the technology and services commonly used by mid‑to‑large portfolios. Proficient in managing complex, multi‑stakeholder sales cycles, often spanning multiple months. Experienced in handling renewals, upsells, and cross‑sell opportunities, supported by compelling, value‑based business cases and ROI narratives.

Executive Engagement

Proven success selling to VP and C‑level executives in mid‑market and enterprise environments. Skilled at navigating decision‑making hierarchies, building trust, and driving strategic partnerships.

Skills & Industry Knowledge

Strong negotiation, presentation, and closing skills with a consultative, customer‑centric approach. Deep understanding of access control trends, commercial hardware, and smart security ecosystems. Adept at building and nurturing long‑term relationships with key clients, distributors, and channel partners.

Technical Tools

Proficient in Salesforce CRM and sales engagement platforms (e.g., Outreach, HubSpot, LinkedIn Sales Navigator). Comfortable with Google Workspace (G Suite) for collaboration, reporting, and communication.

Travel Requirements

Willing and able to travel regularly for customer meetings, site visits, trade shows, and industry conferences (approximately 20–30%).

What is required (travel & physical requirements)?

Willing and able to travel regularly for customer meetings, site visits, trade shows, and industry conferences (approximately 20–30%). Candidates must be located in the Central US.

What does DOOR bring to the table?

We are reimagining what a supportive workplace looks like, from the inside out. To ensure every team member feels valued, we provide competitive compensation packages that reflect your skills and contributions. We offer a comprehensive suite of benefits such as employer-sponsored health, dental, vision and life options, and generous PTO, and an all‑of‑you, inclusive approach to benefits:

• Parental Leave DOOR provides company-supported parental leave for both primary and non-primary caregivers, along with tiered return-to-work options to support a smooth transition back to the workplace.
• Flexible Time Off We offer a flexible time off policy to ensure employees have the opportunity to rest, recharge, and maintain well-being—so they can bring their best selves to work.
• Flexible Working Days We support flexible work schedules, empowering employees to structure their workday in a way that best fits their personal and professional lives.
• Comprehensive Health Coverage We offer medical, dental, and vision plans with multiple coverage tiers, including the option to enroll domestic partners. Healthcare and flexible spending accounts (FSAs) are available, with employer contributions to help offset costs.
• Life & AD&D Insurance DOOR provides employer-paid basic life and accidental death & dismemberment (AD&D) insurance, with the option to purchase additional supplemental coverage.
• Disability Benefits We sponsor both short-term and long-term disability coverage, offering financial protection in the event of an illness or injury that prevents you from working.
• Retirement Planning Employees are eligible to enroll in a 401(k) Retirement Plan through Vanguard, with flexible contribution options to support long-term financial goals.
• DOOR Equipment Setup! Employees get a full setup of hardware from our home line of products as well as FREE monitoring!

Joining us means:

• Having teammates all over the world in the US, Argentina, Spain and Romania.
• Collaborating in a fast‑paced environment where you can apply what you have learned in new challenges, and, more importantly, grow your career.
• Being encouraged to invent and innovate within your role and working in a company where calculated risk‑taking is highly encouraged and thinking outside the box is a must.

We embrace diversity and strive to create an inclusive environment for all.