Account Executive (Central)

Calabrio; United States; On-site; USD 144,000 - 176,000; Full time

Job summary

Calabrio is seeking an experienced Account Executive to manage business development in the Mid-West Territory. This role encompasses driving new business and product expansion, maintaining customer relationships, and executing sales strategies.

The ideal candidate will possess a Bachelor’s Degree and have at least five years of successful sales experience with complex enterprise software. Responsibilities include pipeline management and providing solutions to meet customer needs.

Qualifications

• Five years of sales experience in high-value enterprise software.
• Proven track record of meeting sales quotas.
• Effective presentation and communication skills.

Responsibilities

• Drive business in assigned accounts to achieve sales objectives.
• Maintain executive relationships and assess customer needs.
• Provide effective sales presentations and product demonstrations.

Skills

Sales experience

Communication skills

Negotiation skills

Account management

Education

Bachelor’s Degree or equivalent work experience

Tools

CRM software

Workforce Management knowledge

Job description

Overview

The Account Executive is responsible for driving business in assigned accounts (new and installed) with a concentration on new add‑on business and product expansion across the Mid‑West Territory. The AE is expected to identify, drive, and sell Verint solutions and maintain effective account relationships within the assigned territory. The AE owns and sets the account strategy and vision and develops a plan to execute the tactics and strategies necessary to hit quarterly and annual sales objectives. The role establishes and maintains cross‑functional relationships with internal departments such as Pre‑Sales, Channels, Sales Operations, Product House, and Customer Support.

Principal Duties and Essential Responsibilities

• Execute the company’s sales strategies and achieve the established sales quota in the assigned territory by identifying business opportunities through territory management, target account prospecting, and profiling.
• Lead all regularly scheduled calls and assign tasks with accountability to the virtual team members.
• Own executive relationships and understand customers’ business needs and direction.
• Stay up to speed with all current events within the account, understand the political landscape, manage relationships at all levels, and map solutions to help customers meet their business objectives.
• Develop and own the overall sales pipeline and be responsible for both closing and prospecting into Verint’s top accounts.
• Conduct interactions with accounts at all levels (face‑to‑face calls, conference calls, WebEx, and email).
• Assess the customer’s needs and present the appropriate solution, utilizing the region’s Solutions Engineer(s) as needed.
• Serve as a focal point for customer support issue escalation and maintain high levels of customer satisfaction and loyalty.
• Provide effective sales presentations and product demonstrations to assigned customers and prospects.
• Maintain relationships with established customers and develop strategies to maximize revenue through increased portfolio usage.
• Provide the sales management team with accurate and timely reporting of activities, including weekly and monthly sales forecasts, pipeline status, and prospecting results.
• Update the company’s sales database with account activity and status.
• Maintain comprehensive and ongoing knowledge of Verint products, technology, and industry trends.

Minimum Requirements

• Bachelor’s Degree or equivalent work experience.
• Five (5) years of sales experience and success in selling high‑value, complex, and long‑cycle enterprise software or services.
• Proven sales track record of quota attainment.
• Ability to prospect and identify business opportunities, conduct needs analysis, and present and close solutions to targeted accounts.
• Effective and professional presentation and communication skills, both written and verbal, with the ability to penetrate and establish relationships with senior‑level executives.
• Excellent negotiation and closing skills with proven ability to qualify prospects from operational and financial standpoints.
• Travel approximately 50-75%.
• Successful completion of a background screening process including employment verifications, criminal search, OFAC, SS Verification, credit and drug screening, as applicable and in accordance with federal and local regulations.
• Ability to obtain the necessary credit line required to travel.

Preferred Requirements

• Working knowledge of value‑added ROI business‑process sales engagements/tools.
• Knowledge of Workforce Management, and/or CRM/ERP software background desired.
• Bachelor’s Degree or equivalent sales experience.

Salary

MIN: 160K

MAX: 160K

Equal Opportunity Employer

Verint Systems Inc. is an equal opportunity employer and is committed to maintaining a workplace free from discrimination, retaliation, and sexual and any other form of harassment. Verint has a zero‑tolerance policy against any form of discrimination, retaliation, or harassment, including sexual harassment or any other form of harassment based on race, color, religion, sex, age, national origin, genetic information, disability, veteran status, and any other classification or characteristic protected by applicable federal, state or local laws. Verint operates in accordance with all anti‑discrimination laws and affords equal opportunities to employees and applicants without regard to any characteristic or protected class in its hiring, promotion, and termination practices.