Account Executive 1, Community Account Sales

Comcast (CC) of Willow Grove; Tigard (OR); On-site; USD 60,000 - 95,000; Full time

Job summary

Comcast Corporation is seeking a skilled sales professional to drive commercial internet, video and voice services for privately owned multi-dwelling properties. You will be the primary contact in your assigned area, managing contracts and fostering strong customer relationships.

Key responsibilities include generating leads, presenting solutions to managers and developers, and ensuring excellent service to secure renewals and new contracts.

Qualifications

• Experience in generating leads and building client relationships.
• Strong presentation and communication skills.
• Proven ability to close deals and manage client accounts.

Responsibilities

• Sells commercial internet, video and voice services to property accounts.
• Generates new leads through cold calling, canvassing, door-to-door visits, referrals, and partner relationships.
• Provides excellent customer service to build and maintain relationships with customers and Comcast.
• Addresses billing and service issues, with prompt follow-up and escalation when needed.
• Manages contracts including renewals and new agreements.
• Prepares project status reports and maintains accurate sales and customer activity records.

Skills

Lead Generation

Presentations

Sales

Education

Bachelor's Degree

Job description

Comcast brings together the best in media and technology. We drive innovation to create the world"s best entertainment and online experiences. As a Fortune 50 leader, we set the pace in a variety of innovative and fascinating businesses and create career opportunities across a wide range of locations and disciplines. We are at the forefront of change and move at an amazing pace, thanks to our remarkable people, who bring cutting-edge products and services to life for millions of customers every day. If you share in our passion for teamwork, our vision to revolutionize industries and our goal to lead the future in media and technology, we want you to fast-forward your career at Comcast.

Job Summary

Responsible for selling products and services to privately owned multi-dwelling properties/communities. Serves as a point-of-contact for customers in assigned area. Manages contracts for accounts. Represents the Company at meetings, social functions, or in the community.

Job Description Core Responsibilities

• Secures new and maintains existing commercial internet, video and voice services.
• Generates new leads with targeted businesses through various prospecting activities, including cold calling, canvassing, door-to-door canvassing, customer referrals and partner relationships.
• Provides exemplary customer service in order to build and maintain strong relationships between customers and the Company.
• Addresses complaints quickly including billing and service issues; provides prompt follow up and advises management of any situation outside position"s scope of authority.
• Manages contracts including renewals and new contracts.
• Reviews all associated documentation for accuracy.
• Reviews assigned territory to ensure all customers are contacted on a prescribed, periodic basis.
• Assists in the preparation of project status reports and maintains accurate sales/service records and customer activity records.
• Keeps current with developments within the industry.
• Monitors and evaluates competitive services and products.
• Makes presentations to Managers and Developers and attends meetings and social functions to maintain a high level of visibility for the Company.
• Achieves and exceeds assigned sales and business quality objectives.
• Consistent exercise of independent judgment and discretion in matters of significance.
• Regular, consistent and punctual attendance.
• Must be able to work nights and weekends, variable schedule(s) and overtime as necessary.
• Other duties and responsibilities as assigned.

Employees at all levels are expected to:

• Understand our Operating Principles; make them the guidelines for how you do your job.
• Own the customer experience - think and act in ways that put our customers first, give them seamless digital options at every touchpoint, and make them promoters of our products and services.
• Know your stuff - be enthusiastic learners, users and advocates of our game-changing technology, products and services, especially our digital tools and experiences.
• Win as a team - make big things happen by working together and being open to new ideas.
• Be an active part of the Net Promoter System - a way of working that brings more employee and customer feedback into the company - by joining huddles, making call backs and helping us elevate opportunities to do better for our customers.
• Drive results and growth.
• Support a culture of inclusion in how you work and lead.
• Do what's right for each other, our customers, investors and our communities.

Disclaimer

Disclaimer: This information has been designed to indicate the general nature and level of work performed by employees in this role. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities and qualifications.

Skills

• Lead Generation
• Presentations
• Sales

We believe that benefits should connect you to the support you need when it matters most, and should help you care for those who matter most. That's why we provide an array of options, expert guidance and always‑on tools that are personalized to meet the needs of your reality—to help support you physically, financially and emotionally through the big milestones and in your everyday life.

Please visit the benefits summary on our careers site for more details.

Education

Bachelor's Degree While possessing the stated degree is preferred, Comcast also may consider applicants who hold some combination of coursework and experience, or who have extensive related professional experience.

Certifications (if applicable)

Relevant Work Experience 0-2 Years

Comcast is an equal opportunity workplace. We will consider all qualified applicants for employment without regard to race, color, religion, age, sex, sexual orientation, gender identity, national origin, disability, veteran status, genetic information, or any other basis protected by applicable law.

At Comcast , you have the power to connect the world.

Your career options are endless as you grow in your career. Explore your future with access to a variety of teams, locations, and resources in an expanding network. You can also explore additional opportunities at our company, NBCUniversal.