Account Executive

JLL; United States; Remote; USD 250,000 - 275,000; Full time

Benefits offered by this job

401(k) plan with matching

Medical, Dental & Vision Care

Paid parental leave

Paid Time Off

Daily Pay

Job summary

JLL is seeking an Account Executive to lead strategic client partnerships for commercial real estate in the United States. You will develop and implement account plans, anticipate client needs, and drive sustainable revenue growth while building high-performing teams.

You will connect cross-region teams, manage budgets, mentor direct reports, and expand the book of business using best practices. This remote role offers a national footprint with a strong benefits package.

Qualifications

• 10+ years of Facility Management and Commercial Real Estate executive leadership experience.
• Proven capabilities developing outsourced Integrated Facility Management solutions for Fortune 500 companies.
• Extensive experience hiring, training, and retaining large teams (100+) in client service environments.
• Demonstrated budget management experience with strategic financial oversight.
• Bachelor’s degree; MBA or post-graduate studies preferred.

Responsibilities

• Exceed client expectations through strategic partnership and account plans.
• Lead cross-functional teams across regions and services.
• Develop VOC programs to align with client direction.
• Maintain strategic accountability and manage career development for direct reports.
• Identify growth opportunities and expand the book of business.

Skills

Strategic Leadership

Relationship Management

Commercial Acumen

Financial Oversight

Courageous Leadership

Education

Bachelor’s degree with broad business experience

MBA or post-graduate studies preferred

Job description

JLL empowers you to shape a brighter way.

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented peopleand empowering them tothrive, grow meaningful careers and to find a place where they belong. Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

The Account Executive is accountable for developing and implementing comprehensive account plans that delight clients and ensure healthy long-term partnerships. This strategic leader mustanticipateclient needs, deliver exceptional results that outperform key performance indicators, and build high-performing teams that achieve operational excellence while driving sustainable revenue growth and profitability.

Primary Responsibilities

Exceeding Client Expectations Through Strategic Partnership

• Executes the vision and strategy of the account plan, ensuring clientobjectivesand interests are consistently met and exceeded

• Acts as a Strategic Partner by connecting teams across regions and services, driving the fundamentalmindsetand bringing strategic direction to complex client relationships

• Demonstrates Proactive Leadership byanticipatingwhere clients are heading and positioning teams for success, connecting dots across organizational silos

• Develops,managesand implements Voice of the Customer (VOC) programs to regularly gain input and direction from clients ensuring strategic alignment

• Responds to client issues with expedient, professional solutions that strengthen long-term partnerships

Building and Managing High Performing Teams with Accountability

• Maintains Strategic Accountability by staying close enough to major work initiatives without micromanaging day-to-day operations

• Ensures the best qualified candidates are hired for all roles on the account

• Buildsactionable and measurable career development plans for all direct reports

• Drives Best Practices on account while bringing in external speakers and off-account experts to enhance team capabilities

• Updates Metro Plans opportunistically rather than limiting updates to the contractual two per year requirement

• Embodies the firm’s values and core behaviors of collaboration,integrityand excellence

• Advances diversity and inclusion priorities through strategic talent moves including hiring,rotationand promotion

• Identifiesandgroomssuccessors to key roles

Achieving Financial Results Through Strategic Growth

• Presents annual account plans including keyobjectives, client satisfaction results, value-add activity summaries, and targeted expansion strategies

• Proactively manages account budgets whileidentifyingopportunities to generateadditionalrevenue

• Retains all current business lines and expands the book of business beyond existing product lines or geography

• Mitigates organizational risk bymaintainingA/R below60 dayspayable

Contributing to Company Growth and Innovation

• Showcases Excellence by bringing leading practices and innovations from the account to the broader organization

• Leverages Relationships to bring flexibility andexpertiseto the entire team,demonstratingbest-in-class service delivery

• Identifiesopportunities within professional networks to generateadditionalrevenue, engaging cross-functional resources effectively

• Demonstrates Courage by challenging the status quo on both client and internal sides to drive continuous improvement

• Serves as internal reference for service delivery excellence that expands Jones Lang LaSalle’s market presence

Key Attributes Required

Strategic Leadership

• Strategic Partnership Mindset : Ability to connect teams across regions and services while driving fundamental business strategy

• Proactive Vision :Anticipatesclient direction and positions teams for future success

• Exemplary executive presence with gravitas to command respect internally and externally

Operational Excellence

• Balanced Accountability : Close enough to major initiatives without over-engaging in daily operations

• Best Practice Driver : Continuouslyseeksand implements leading practices both on and off account

• Courageous Leadership : Willing to challenge existing processes and assumptions for better outcomes

Relationship Management

• Flexible Relationship Approach : Brings adaptability andexpertiseto entire team dynamics

• Excellence Showcase :Demonstratesand promotes expert capabilities across the account

• Commercial astuteness with ability to recognize growthleversand productivity drivers

Business Acumen

• Financially astute with strong commercial orientation and financial acumen

• Results-driven with ability to take quick, decisive corrective action when needed

• Obsessed with customer behaviors and industry trend analysis

• Transformational leadership capabilities with energy and resilience to drive change

Requirements

• 10+ years of Facility Management and Commercial Real Estate executive leadership experience

• Proven capabilities developing outsourced Integrated Facility Management solutions for Fortune 500 companies

• Extensive experience hiring, training, andretaininglarge teams (100+) in client service environments

• Demonstrated budget management experience with strategic financial oversight

• Bachelor’s degree with broad business experience; MBA or post-graduate studies preferred

• Experienceoperatingeffectively in complex, large, heavily matrixed organizations

This position does not provide visa sponsorship. Candidates must be authorized to work in the United States without sponsorship.

Expected compensation for this position:

250,000.00 – 275,000.00 USD per year

Final compensation packages are determined by various considerations including but not limited to candidate qualifications, location, market conditions, and internal considerations.

Location:

Remote –Atlanta, GA, Charlotte, NC, Chicago, IL, Dallas, TX, Houston, TX, New York, NY, Raleigh, NC, Richmond, VA, Washington, DC

Personalized benefits that support personal well-being and growth:

JLL recognizes the impact that the workplace can have on your wellness, so we offer a supportive culture and comprehensive benefits package that prioritizes mental, physical and emotional health. Some of these benefits include:

• 401(k) plan with matching company contributions
• Comprehensive Medical, Dental & Vision Care
• Paid parental leave at 100% of salary
• Paid Time Off and Company Holidays
• Early access to earned wages through Daily Pay

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you’repursuing.

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For candidates in the United States, please see a full copy of our Equal Employment Opportunity policy here.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities. If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [e-mail]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.

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Pursuant to Columbia, SC ordinance, this position is subject to a background check for any convictions directly related to its duties and responsibilities. Only job-related convictions will be considered and will not automatically disqualify the candidate.

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Accepting applications on an ongoing basis until candidate identified.