Account Executive

7505 Caremark, L.L.C.; Town of Texas (WI); Hybrid; USD 60,000 - 127,000; Full time

Benefits offered by this job

Medical insurance

Dental coverage

Vision coverage

Paid time off

Retirement savings

Wellness programs

Job summary

CVS Health is seeking an Account Executive to manage a portfolio of mid-market PBM clients. You’ll own client relationships, renewals, and financial performance with guidance from a Managing Director as complexity grows. This role is ideal for experienced healthcare professionals transitioning to full account ownership.

Remote within the U.S. or based in an office, with up to 40% travel. You’ll partner with clinical, operations, product, analytics, and finance teams to deliver value and drive

Qualifications

• 5+ years of experience in healthcare, sales, or account management.
• Client‑facing experience with employer or coalition accounts
• Experience managing renewals, financial discussions, and client deliverables
• Strong analytical, organizational, and communication skills, including the ability to leverage data and AI‑enabled tools for decision making
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Valid driver’s license

Responsibilities

• Serve as the primary relationship owner for assigned mid‑market and coalition pharmacy benefit manager clients
• Lead client communication, issue resolution, and ongoing engagement with executive-level judgment
• Build trusted relationships with benefits, HR, finance, and operational stakeholders
• Orchestrate cross‑functional delivery across clinical, operations, product, analytics, finance, and implementation teams
• Partner with the Managing Director on strategy, prioritization, and complex client situations
• Own renewal planning and execution for assigned accounts within standard pricing and guarantee frameworks
• Prepare and deliver renewal materials, financial summaries, and client presentations
• Proactively identify opportunities to enhance client value and address emerging needs
• Maintain accountability for satisfaction, retention, and revenue performance, with Managing Director oversight

Skills

Client relationship management

Renewals & pricing

Analytical skills

Communication skills

Microsoft Office

Driver's license

Education

Bachelor’s degree or equivalent experience

Tools

AI analytics platforms

Job description

We’re building a world of health around every individual — shaping a more connected, convenient and compassionate health experience. At CVS Health®, you’ll be surrounded by passionate colleagues who care deeply, innovate with purpose, hold ourselves accountable and prioritize safety and quality in everything we do. Join us and be part of something bigger – helping to simplify health care one person, one family and one community at a time.

Position Summary

The Account Executive (AE) is the primary relationship manager for a portfolio of mid‑market and coalition employer pharmacy benefit manager clients. The AE owns client relationships, renewals, financial performance, and ongoing service delivery within established pharmacy benefit manager frameworks, working in close conjunction with a Managing Director. This role is intended for experienced healthcare professionals who are new to full account ownership. The AE is accountable for execution and outcomes, with active guidance, review, and escalation support from the Managing Director as account responsibility and complexity increase.

Key Responsibilities

Client Management

• Serve as the primary relationship owner for assigned mid‑market and coalition pharmacy benefit manager clients
• Lead client communication, issue resolution, and ongoing engagement with executive-level judgment
• Build trusted relationships with benefits, HR, finance, and operational stakeholders
• Orchestrate cross‑functional delivery across clinical, operations, product, analytics, finance, and implementation teams
• Partner with the Managing Director on strategy, prioritization, and complex client situations

Renewals, Retention & Growth

• Own renewal planning and execution for assigned accounts within standard pricing and guarantee frameworks
• Prepare and deliver renewal materials, financial summaries, and client presentations
• Proactively identify opportunities to enhance client value and address emerging needs
• Maintain accountability for satisfaction, retention, and revenue performance, with Managing Director oversight and a disciplined, client‑first approach

Financial Ownership

• Manage account financial performance, including trend analysis, guarantees, and key pricing drivers
• Translate financial and pharmacy benefit manager concepts into clear, client‑ready insights
• Partner with underwriting and finance on renewal modeling and scenario analysis
• Review non‑standard, higher‑risk, or sensitive financial decisions with the Managing Director

Data, Analytics & Tools

• Use analytics platforms and AI‑enabled tools to monitor performance, identify risks or opportunities, and generate actionable client insights
• Ensure accurate, timely reporting and client deliverables
• Improve account effectiveness through disciplined use of tools, automation, and standard processes

Market Awareness

• Maintain working knowledge of pharmacy benefit manager, managed care, and healthcare market developments
• Apply regulatory, clinical, and market insights to client discussions and renewal planning

Client Segment & Scope

• Standard or moderately complex benefit designs
• Moderate financial and operational complexity
• Limited regulatory, labor, or governance requirements

Success Measures

• High levels of client satisfaction and retention
• Effective execution of renewals and account deliverables through prioritization, follow‑through and sound judgement
• Sound financial management and decision making, informed by data and analytics
• Clear, professional client communication supported by timely, insight‑driven materials
• Strong partnership with the Managing Director and internal teams

Location & Travel

Remote within the U.S. or based in a CVS Health office

Up to 30–40% travel, including occasional overnight travel

Required Qualifications

• 5+ years of experience in healthcare, sales, or account management
• Client‑facing experience with employer or coalition accounts
• Experience managing renewals, financial discussions, and client deliverables
• Strong analytical, organizational, and communication skills, including the ability to leverage data and AI‑enabled tools for decision making
• Proficiency in Microsoft Word, Excel, and PowerPoint
• Valid driver’s license

Preferred Qualifications

• Experience managing mid‑market or coalition pharmacy benefit management clients
• Prior ownership of renewals or request for proposal (RFP) responses
• Comfort with analytics tools and dashboards
• Experience working across complex, matrixed organizations

Education

Bachelor’s degree or equivalent experience

Anticipated Weekly Hours

40

Time Type

Full time

Pay Range

The typical pay range for this role is: $60,400.00 - $126,582.00 This pay range represents the base hourly rate or base annual full-time salary for all positions in the job grade within which this position falls. The actual base salary offer will depend on a variety of factors including experience, education, geography and other relevant factors.

Great benefits for great people

We take pride in offering a comprehensive and competitive mix of pay and benefits that reflects our commitment to our colleagues and their families. This full‑time position is eligible for a comprehensive benefits package designed to support the physical, emotional, and financial well‑being of colleagues and their families. The benefits for this position include medical, dental, and vision coverage, paid time off, retirement savings options, wellness programs, and other resources, based on eligibility. Additional details about available benefits are provided during the application process and on Benefits Moments.

Our Work Experience is the combination of everything that's unique about us: our culture, our core values, our company meetings, our commitment to sustainability, our recognition programs, but most importantly, it's our people. Our employees are self-disciplined, hard working, curious, trustworthy, humble, and truthful. They make choices according to what is best for the team, they live for opportunities to collaborate and make a difference, and they make us the #1 Top Workplace in the area.