Account Executive

ASSA ABLOY Global Solutions; Town of Gates (NY); Hybrid; USD 85,000 - 125,000; Full time

Job summary

ASSA ABLOY Global Solutions is seeking a field sales professional to lead Pfister growth across major retail accounts and contractor networks from a home office with substantial travel to stores and job sites.

You will develop targeted territory plans, coordinate with PRO desks and cross-functional teams, and drive promotions and trainings to boost brand presence and profitability.

Qualifications

• Bachelor's degree in business or related field is required.
• Experience in account management and field sales with retail big box accounts.

Responsibilities

• Develop and execute high-impact sales strategies with Home Depot & Lowe’s PRO personnel to increase sales and brand awareness.
• Coordinate and manage in-store selling tools, training programs, and customer engagement events.
• Partner with PRO Desks to provide competitive quotes through different sales platforms.
• Promote products tailored to PRO contractors, ensuring exceptional satisfaction.
• Collaborate with the Retail Sales team on in-store activities and the execution of special sales projects.
• Work with the customer service team to manage order processes from PO to receipt, including credits/debits.
• Educate outside sales reps on Pfister Faucet line so they can discuss with contractors confidently.
• Join outside sales reps on contractor visits, job walks, and property management meetings to secure new business.
• This role is based from a home office with fieldwork required at least 4 days a week, travel 40%-50%.

Skills

Account management

Field sales

Big box retail

Negotiation

Customer service

Microsoft Office

Education

Bachelor's degree in business or related field

Tools

CRM

Excel

Job description

Primary Duties and Responsibilities

• Develop and execute high-impact sales strategies with Home Depot & Lowe’s PRO personnel to increase sales and brand awareness.
• Coordinate and manage in-store selling tools, training programs, and customer engagement events.
• Partner with PRO Desks to provide competitive quotes through different sales platforms.
• Promote products tailored to PRO contractors, ensuring exceptional satisfaction.
• Collaborate with the Retail Sales team on in-store activities and the execution of special sales projects.
• Work with the customer service team to manage best-in-class order management processes from purchase orders to product receipt, including credits and debits.
• Educate outside sales reps on the Pfister Faucet line – kitchen/bath faucets, finishes, pricing tiers, matching accessories – so they can speak to it confidently with contractors
• Join outside sales reps on contractor visits, job walks, and property management meetings to secure new business

Strategic Share Gain (30%)

• Develop a targeted territory strategy focused on maximizing sales opportunities while retaining existing business.
• Utilize cross-functional teams (Sales, Finance, and Product Marketing) to analyze market trends and identify growth opportunities to drive customer behavior and profitability.
• Strengthen existing account relationships to drive upgrades and foster conversions from competitive products.
• Build and maintain a robust sales pipeline focused on customer acquisition and brand loyalty.
• Work with Pro Merchants on the Pfister program and develop strategies to grow sales.
• Develop and execute trainings and lunch-and-learns on new finishes/collections and promotions.
• Prepare and update weekly and monthly sales reports using Excel and PowerPoint, ensuring data accuracy and clarity.
• Track win/lose on bids where Pfister was quoted vs competitors
• Facilitate effective communication between field representatives, the sales office, and Lowe’s corporate teams to ensure smooth operations.
• Provide market feedback on competitive activity
• Track orders and provide excellent customer service

Qualifications and Experience Profile

• Bachelor’s degree in business or related field required.
• Experience in account management and field sales.
• Minimum 2-4 years experience working with retail big box accounts.

Required Skills

• Strong verbal, written, and interpersonal communication abilities.
• Ability to strategically develop plans and processes.
• Demonstrated sales and negotiation Skills
• Proficient in Microsoft Office Suite
• Self-Motivated with strong work ethic
• This role is based from a home office with fieldwork required at least 4 days a week, primarily engaging with Retail PRO desk teams and retail environments.
• Expected travel 40%-50% of total time.

Works with Key Decision Makers at assigned accounts (Big Box Retail) to develop and implement Pro account strategies to support Pfister growth at respective retailers. Duties include account development, relationship building, working with outside sales teams to build new target leads, promotional strategy, executing market Pro events, and quoting respective projects to convert business. Responsibilities also include strategic account planning, forecasting, demand planning, and driving overall customer profitability.

This position offers an exciting opportunity to lead sales initiatives and build lasting relationships with key partners in a high-impact environment.

The above information on this description has been designed to indicate the general nature and level of work performed by employees within this job/classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.

ASSA ABLOY is an Equal Employment Opportunity employer.

We are the ASSA ABLOY Group

Our people have made us the global leader in access solutions. In return, we open doors for them wherever they go. With nearly 63,000 colleagues in more than 70 different countries, we help billions of people experience a more open world. Our innovations make all sorts of spaces – physical and virtual – safer, more secure, and easier to access.

As an employer, we value results – not titles, or backgrounds. We empower our people to build their career around their aspirations and our ambitions – supporting them with regular feedback, training, and development opportunities. Our colleagues think broadly about where they can make the most impact, and we encourage them to grow their role locally, regionally, or even internationally.

As we welcome new people on board, it’s important to us to have diverse, inclusive teams, and we value different perspectives and experiences.