Account Executive

Lockton Companies; Philadelphia (Philadelphia County); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

Hybrid work model

Job summary

Lockton Companies in Philadelphia, PA is seeking an Account Executive to lead a portfolio of high-profile Clients within the Lockton Northeast Series. You will manage client relationships, design and negotiate Property & Casualty coverage, and coordinate services across Lockton units.

The role requires strategic leadership and exceptional client service. The successful candidate will mentor junior Associates, work with Producers on opportunities, and travel as needed.

Qualifications

• Bachelor's degree in a business-related program preferred or equivalent education and/or experience required
• Strong interpersonal, communication and presentation skills to communicate effectively and professionally to all levels
• An ability to manage a complex and demanding Client portfolio with multi-tasking and tight deadlines
• Willingness to travel as needed and to work outside normal business hours

Responsibilities

• Leads Lockton team, establishes client strategy and oversees service delivery across all practices
• Maintains strong relationships with key Client contacts and coordinates senior-level Client communications
• Provides expert coverage and risk management advice to assigned Clients
• Works closely with Client to plan and develop annual renewal strategy
• Leverages analytics to develop risk strategies, support renewal negotiations and help Clients make informed decisions
• Manages the performance of the Client service team to deliver superior outcomes
• Builds and maintains senior level carrier relationships to drive outcomes and solve problems

Skills

Interpersonal skills

Communication skills

Presentation skills

Multi-tasking

Time management

Education

Bachelor's degree in business

Tools

Microsoft Office

Job description

Philadelphia, Pennsylvania, United States of America

At Lockton, we’re passionate about helping our people achieve their ultimate potential. Our people are curious, action-oriented and always striving to make ourselves and those around us better. We’re active listeners working to ensure understanding and problem solvers developing innovative solutions. If you can see yourself delivering excellent service to clients, giving back to our communities and being a part of our caring culture, you belong here.

About Lockton Northeast
For the Northeast Series, you’ll find our people in the metropolitan areas spanning Washington DC, Philadelphia, New York City, Hartford, Norwalk, Boston, and Portland ME. With our unmatched work ethic, and an ability to go above and beyond to make a difference for our clients, the Northeast continues to experience double-digit (organic!) growth.

We offer a flexible & hybrid work environment that allows our Associates to split their time between in-person and remote.

Position Overview
The Account Executive is a critical role in the Northeast Series. The role is focused on managing a portfolio of high-profile Clients within the Lockton Northeast Series Middle Market platform. The Account Executive is the primary contact for the Client and is responsible for leading the overall Client relationship. This Associate will be directly responsible for the program design, negotiation, and placement of select Property & Casualty coverage lines as well as overall day-to-day servicing. They will also work directly with the various Units/Practices within Lockton to manage lines of coverage not placed by the Account Executive. The Account Executive will also be responsible for full alignment between the Client’s business objectives/strategy and the technical expertise brought by the Lockton team. The Account Executive also ensures that Lockton resources are deployed efficiently to meet the Client’s needs. A high performing and successful Account Executive will be a strategic leader, give great advice, help grow our business, deliver transactional excellence, and provide great customer service.

Core Responsibilities

• Leads Lockton team, establishes client strategy and oversees service delivery across all practices
• Maintains strong relationships with key Client contacts and works with Producer (where applicable) to coordinate senior-level Client communications
• Provides visible leadership, both internally and externally
• Offers expert coverage and risk management advice to assigned Clients
• Works closely with Client to plan and develop annual renewal strategy
• Listens to Client concerns, provides meaningful advice and develops potential solutions
• Initiates/leads renewal efforts, including market negotiations
• Leverages analytics to develop risk strategies, support renewal negotiations and help Clients make informed decisions
• Manages the performance of the entire Client service team, ensuring superior outcomes for our clients
• Broad knowledge of Client’s business, industry and risks, including financial, operational and strategic goals/planning
• Deep understanding of Clients’ entire insurance and risk management programs
• Uses understanding of Client’s business and financial profile to help Clients and the Lockton team build long-term risk strategy
• Manages efficient communication with Client and serves as single point-of-contact (as needed – or when requested)
• Responsible for best-in-class client deliverables aligned with Lockton Northeast Client Engagement strategy (RSM, Renewal Proposals, Stewardship Docs, etc.)
• Stays abreast of industry trends and changes in governmental regulations
• Builds and maintains senior level carrier relationships, including developing new markets, necessary to drive outcomes or solve problems
• Works with Producers to develop strategy, identify/align internal resources and support new business opportunities

Mentors and develops junior Associates and is vested in their development

A successful candidate will have:

• An eagerness and enthusiasm to be an integral part of their respective Unit or Practice
• Strong interpersonal, communication and presentation skills to communicate effectively and professionally to all levels
• An ability to manage a complex and demanding Client portfolio. Candidate must excel at multi-tasking, adapting to change and working on tight deadlines to meet our Clients’ needs
• An ability to manage time, prioritize and ensure that deadlines are met without compromising qualityA thorough understanding of Lockton Northeast processes and protocols which align with the overall Client Engagement strategy
• The intellectual curiosity and quantitative mindset to leverage analytics to inform strategy, support negotiation and assist our clients in making decisions
• A broad understanding of the insurance marketplace including an ability to develop and execute on agreed Client marketing / placement strategies
• An ability to lead the Lockton Client service team ensuring consistent execution aligned with developed overall strategies
• The desire to mentor and develop junior Associates, including Interns, Analysts, Senior Analysts and Client Managers

Qualifications

• Bachelor's degree in a business-related program preferred or equivalent education and/or experience required
• A minimum of five years of commercial Property and Casualty insurance experience and / or insurance broking / consulting experience required
• Understanding of insurance/risk management concepts and their application to Clients' needs
• Ability to analyze and interpret financial information to facilitate decision making and develop an understanding of the financial condition of Clients and prospects
• Must have exceptional verbal, written, and interpersonal skills to instill confidence in Clients and Associates at all levels of responsibility
• Must have the ability to lead a client service team
• Maintains a network of key insurer relationships
• Ability to comply with all company policies and procedures, proactively protecting confidentiality of client and company information
• Willingness and ability to work outside of normal business hours and travel as needed
• Strong knowledge of Microsoft Office Suite (Word, Outlook, Excel, and PowerPoint)
• Must be legally authorized to work in the United States and not require sponsorship for this position, now or in the future

Equal Opportunity Statement

Lockton Companies is proud to provide everyone anequal opportunity to grow and advance. We are committed to an inclusive culture and environment where our people, clients and communities are treated with respect and dignity.

At Lockton, supporting diversity, equity and inclusion is ingrained in our values, and we believe that we are at our best when we fully embrace everyone. We strive to cultivate a caring culture that learnsfrom, celebrates and thrives because of ourbreadth of differences. As such, we recognize that recruiting, developing and retaining people with diverse backgrounds and experiences is vital and enabling our people to thrive personally and professionally is critical to our long-term success.

About Lockton

Lockton is the largest privately held independent insurance brokerage in the world. Since 1966, our independence has allowed us to serve our clients, take care of our people and give back to our communities. As such, our 13,100+ Associates doing business in over 155 countries are empowered to do what’s right every day.

At Lockton, we believe in the power of all people. You belong at Lockton.

How We Will Support You

At Lockton, we empower you to be true to yourself in all that you do. Your success is our success, and we provide opportunities to help you grow and create a rewarding career path, however you envision it.

We are ready to meet you where you are today, and as your needs change over time. In addition to industry-leading health insurance, we offer additional options to support your overall health and wellbeing.