Account Executive

LE004 Ruder Finn Inc; New York (NY); Hybrid; USD 55,000 - 68,000; Full time

Benefits offered by this job

Competitive salary

Bonus opportunity

Health, Dental and Vision coverage

401(k) plan with company match

PTO and parental leave

Professional learning and development

Job summary

Ruder Finn in New York is seeking a driven communications professional to join rf.engage. You will deliver client-ready content, manage projects and tailor messages for diverse employee audiences. You’ll work across strategy, creative and analytics to shape employee communications and engagement initiatives.

The role emphasizes collaboration, rigorous writing, and leveraging AI-enabled approaches to strengthen audience understanding and workflow efficiency.

Qualifications

• Bachelor’s degree in a related field preferred.
• Excellent writing, editing and proofreading skills.
• Strong research and theme-synthesis abilities.
• Outstanding organizational and project-management skills.
• Clear, responsive written and verbal client communication.

Responsibilities

• Deliver exceptional client service and keep projects moving.
• Develop understanding of client business, priorities and culture.
• Own deliverables, manage timelines and next steps.
• Create agendas, trackers, calendars and reports.
• Communicate clearly with clients, flag risks and delays.
• Proofread materials for accuracy and consistency.
• Draft engaging content and tailor for diverse audiences.
• Support internal communications and engagement initiatives.
• Contribute to proposals, pitches and growth opportunities.

Skills

Excellent writing

Editing

Proofreading

Research skills

Organization

Client-service instincts

Collaboration

Education

Bachelor's degree in a related field

Job description

Why join rf.engage?

Take on increasing responsibility while learning from senior leaders and contributing to consequential employee and organizational challenges. Join a growing specialty practice with opportunities to shape new offerings, tools and ways of working. Collaborate with colleagues across Ruder Finn’s practices. Gain exposure to a varied portfolio of clients, industries and transformation initiatives. Build your skills through mentorship, meaningful client responsibility and opportunities to grow at a global, award-winning, independent agency.

Location:

We are flexible to this person working a hybrid or remote position; depending on location.

KEY RESPONSIBILITIES

• You’ll deliver exceptional client service, keep projects moving and see your ideas in action
• Develop a strong understanding of each client’s business, strategic priorities, culture and employee audiences, and use that knowledge to inform your work
• Take ownership of assigned deliverables and projects, managing timelines, trackers and next steps to ensure high-quality work is delivered on time
• Create meeting agendas and recaps, project trackers, editorial calendars, activity reports and other account-management materials
• Communicate clearly with clients and colleagues, proactively flagging questions, risks, competing priorities or and potential delays
• Proofread and quality-check materials for accuracy, clarity, consistency and alignment with client and agency standards
• Ask thoughtful questions to understand the business or organizational challenge behind an assignment, rather than focusing only on the communications deliverable
• Bring relevant observations, examples and recommendations to client meetings, project discussions and brainstorms
• You’ll create employee-centered communications and turn insights into action Draft clear, engaging content that helps employees understand business priorities, organizational change and what matters to them
• Support internal communications, employee engagement, change and transformation initiatives across a range of channels and employee touchpoints
• Contribute to communications plans, messaging frameworks, engagement campaigns, executive and manager communications and channel content strategies
• Develop emails, intranet content, executive and leadership communications; presentations, talking points, FAQs, key messages, manager toolkits, employee stories, surveys and other employee-facing communication materials
• Tailor communications for diverse audiences, including frontline and non-wired employees, field teams, people managers, senior leaders and global colleagues
• Support surveys, interviews, focus groups, communications audits and other research activities to understand employee needs, perceptions and experiences
• Analyze employee feedback, research findings, channel analytics and communications performance to identify themes and help inform recommendations
• Use AI, emerging technologies and new ways of working thoughtfully and responsibly to strengthen research, audience understanding, content development and workflow efficiency
• You’ll collaborate, learn and help grow rf.engage
• Partner effectively with colleagues across strategy, creative, content, analytics and other Ruder Finn capabilities
• Manage competing assignments while keeping colleagues informed of progress, questions and support needs Seek feedback from account and practice leaders and consistently apply it to strengthen your work
• Be a collaborative teammate who shares relevant information, resources and context with colleagues and junior staff Participate actively in brainstorms, rf.engage initiatives, professional development opportunities and agency activities
• Stay current on employee experience, organizational change, communications trends, AI and emerging technologies and share useful ideas and examples with the team
• Contribute research, insights, ideas and content to proposals, pitches and organic growth opportunities

Qualifications

• At least one year of relevant experience in internal communications, employee engagement, change communications, corporate communications or a related field
• Bachelor’s degree in a related field preferred
• Excellent writing, editing and proofreading skills, with the ability to translate complex information into clear, engaging communications
• Strong research skills and the ability to synthesize information and identify meaningful themes
• Strong organizational and project-management skills with exceptional attention to detail
• Ability to manage multiple assignments and deadlines in a fast-paced environment
• Strong client-service instincts and clear, responsive written and verbal communication
• Highly collaborative and comfortable working with colleagues across disciplines and levels
• Intellectual curiosity and an interest in the intersection of communications, culture, employee experience and organizational change
• Comfort with thoughtfully integrating AI and emerging technologies into communications and workflows
• Ability to learn and apply client-specific editorial standards

Benefits & More

• Competitive base salary and bonus opportunity
• Health, Dental and Vision coverage
• Company-paid Life Insurance
• Flexible Spending Account
• 401(k) plan with company match
• Monthly allowance for cell phone, office equipment, etc.
• Generous PTO policy with paid maternity/paternity leave
• Professional learning and development opportunities
• Workplace flexibility
• On-site and off-site social gatherings
• The anticipated salary range for this position, at the time of posting, is $55,000 – $68,000.
• The salary of the applicant selected for this role will be based on a variety of factors, including but not limited to, education, internal equity, geography, relevant years of experience, certifications, skills, abilities of the selected applicant, and other job-related qualifications.
• In addition, a range of medical, dental, vision, disability, 401(k) matching, paid time off, and/or other benefits also are available by the company.

Ruder Finn provides equal employment opportunities to all employees and applicants without regard to race, color, religion, sex, pregnancy (including childbirth, lactation and related medical conditions), national origin, age, physical and mental disability, marital status, sexual orientation, gender identity, gender expression, genetic information, military and veteran status, and any other characteristic protected by applicable law.

Ruder Finn will not tolerate discrimination or harassment based on any of these characteristics.

Ruder Finn believes that diversity and inclusion among our employees is critical to our success as a global company, and we seek to recruit, develop and retain the most talented people from a diverse candidate pool.

Ruder Finn, Inc. is one of the world's largest independent global communications and creative agencies. Founded in 1948, Ruder Finn serves the global and local communication needs of over 250 corporations, governments, non‑profit organizations and startups. The agency is organized around four strategic pillars that reflect its core areas of expertise: Health & Wellness, Corporate Reputation & Transformation, Technology & Innovation, and Consumer Connections. RFI Studios, the agency's full‑service digital practice, leads the industry in designing and developing internal collaboration platforms, building conversations and communities around brands, and staying top‑of‑mind in the world of mobile applications.