Account Executive

MRA mobile experiential; Madison Heights (MI); On-site; USD 48,000 - 72,000; Full time

Benefits offered by this job

Competitive wages

401K matching

Medical, dental, & vision insurance

Company paid life insurance

Voluntary life insurance

Voluntary accident/critical illness보험

Job summary

MRA mobile experiential is seeking an Account Executive to manage nationwide client event tours and day-to-day activation. You will coordinate schedules, DOT compliance, host sites, permits, and run-of-show while nurturing client relationships and seeking process improvements.

This role reports to the Channel Director and requires a proactive, detail-oriented professional with strong communication skills. Ideal candidates have at least 1 year of client-facing event experience, a bachelor’s

Qualifications

• Minimum 1 year experience working directly with clients and marketing events.
• Bachelor’s degree in marketing, business administration, communication, or related field.
• Knowledge of principles and processes for providing client services.
• Understands how to manage roadshow and track day-to-day activities.
• Understands the details involved with producing and activating a roadshow.
• Knowledge of basic mobile exhibit build principles.
• Effectively manages large-scale mobile campaigns.
• Ability to manage multiple projects in a deadline-driven environment.
• Negotiates effectively.
• Excellent communication skills, both written and verbal.
• Proficient in MS Office (Word, Excel, PowerPoint)

Responsibilities

• Execute Day-To-Day Tour Activation: maintain tour schedules, ensure DOT compliance, secure host sites and parking, pull permits, create run-of-show, oversee road staff.
• Client Relationship Nurturing: build strong client relationships, provide weekly status reports, coordinate with client contacts, be the go-to for issues, ensure positive experiences.
• Proactivity & Problem Resolution: advise on best practices, improve processes, seek cost-conscious improvements, coordinate with Directors/Production/Maintenance on emergencies, inform clients about roadside issues.
• Creative Thinking & Added Value Provider: continually assess tour activity and provide ideas to improve visitor experience.

Skills

Client relationship management

Marketing events coordination

Communication skills

MS Office proficiency

Negotiation skills

Education

Bachelor’s degree in marketing, business administration, or related field

Tools

MS Office Suite

Job description

Join the MRA Adventure: Be our next Account Executive!

As a nationwide experiential mobile-marketing company, we build live brand experiences. With new clients and exciting activations, we're growing fast and need motivated team members to keep the momentum going. If you’re looking for a role that’s anything but ordinary, this may be right for you.

The operational Account Executive manages MRA’s client event tours, meeting clients’ expectations and coordinating events. Reporting to the Channel Director, the Account Executive handles day-to-day tour coordination, ensures tour schedules comply with DOT regulations and contract SOW, coordinates with host sites and field teams, pulls permits as needed, and communicates status to clients.

Key Responsibilities

Execute Day-To-Day Tour Activation

• Maintain and monitor tour schedules and scope
• Ensure DOT compliance for schedules and activations
• Procure host site and suitable parking locations
• Pull permits as needed
• Develop and distribute event day run-of-show
• Oversee daily road staff activities
• Build and maintain strong relationships with clients and tour operators/drivers

Client Relationship Nurturing

• Develop strong client relationships, meeting clear expectations for optimal experiences
• Provide weekly status reports to clients
• Coordinate daily with client contacts on tour bookings and details
• Serve as the “go-to” for client issues
• Ensure a positive client experience

Proactivity & Problem Resolution

• Advise client and implement tour best practices
• Actively seek ways to improve processes both on the road and internally
• Actively research ways to be more tour cost conscious and financially responsible
• Work with Directors, Production, and Maintenance departments to help prevent and resolve emergency roadside repairs
• When applicable, communicate with client on roadside emergencies and their resolutions

Creative Thinking & Added Value Provider

• Continually assess tour activity and provide ideas to improve effectiveness and the overall visitor experience

Requirements

Essential Skills - & Attitude!

• Minimum 1 year experience working directly with clients and marketing events
• Bachelor’s degree in marketing, business administration, communication, or related field
• Knowledge of principles and processes for providing client services
• Understands how to manage roadshow and track day-to-day activities
• Understands the details involved with producing and activating a roadshow
• Knowledge of basic mobile exhibit build principles
• Effectively manages large-scale mobile campaigns
• Ability to manage multiple projects in a deadline-driven environment
• Negotiates effectively
• Excellent communication skills, both written and verbal
• Proficient in MS Office (Word, Excel, PowerPoint)

MRA Complete Care

• Competitive wages
• 401K matching
• Medical, dental, & vision insurance
• Company paid life insurance
• Voluntary life insurance
• Voluntary accident/critical illness insurance
• Paid time off
• Company paid holidays