Account Executive

Monarch Steel Company, Inc.; Cleveland (OH); Sur place; USD 60 000 - 90 000; Plein temps

Résumé du poste

Monarch Steel Company, Inc. is seeking an Account Executive to develop and maintain relationships with customers and prospects in the steel industry. The role involves face-to-face and remote communications, solution selling, and meeting sales targets.

You will work under the VP-Business Development, leverage CRM tools, and travel to customers as needed to support order profitability and service levels. Strong communication and negotiation skills are essential.

Qualifications

• High School Diploma or GED required.
• Associate or bachelor’s degree in a related field preferred.
• Three-five years outside/inside sales experience.
• Steel industry knowledge and experience a plus.

Responsabilités

• Embraces the 1 TEAM culture.
• Builds and maintains a network of sources to identify new sales leads.
• Profiles customers and prospects to identify product/service needs and suggests solutions.
• Analyze sales statistics to promote sales growth.
• Achieves sales targets to increase profitability.
• Demonstrates product/service value to customers based on their needs.
• Maintains detailed sales activity reports in the CRM.
• Travel to customers on an as-needed basis.
• Perform other duties as assigned.

Connaissances

Sales experience

Customer relationships

Communication

Negotiation

Formation

High School Diploma

Associate or bachelor’s degree in related field preferred

Outils

CRM software

Description du poste

Monarch Steel Company, Inc., a division of American Consolidated Industries, is one of the country’s largest providers of hot rolled, cold rolled, and galvanized steel products. Here at Monarch Steel we receive steel coils, slit coils to size, and ship coils to customers. We pride ourselves on outstanding safety, quality, customer service, and most importantly our 1 – TEAM environment.

Under the supervision of the VP-Business Development, the Account Executive will be responsible for creating and fostering relationships with customers and prospects by face-to-face, telephone, voice mail, and written correspondence (including letters, e-mail, fax and website), remaining in continual contact with these customers and prospects to solicit sales opportunities.

Essential Duties and Responsibilities

The essential functions include, but are not limited to the following:

• Embraces the 1 T.E.A.M culture.
• Builds and maintains a network of sources from which to identify new sales leads.
• Profiles customers and prospects to identify and understand their product or service needs; identifies and suggests products and services to meet those needs.
• Analyze sales statistics to promote sales.
• Achieves sales targets to increase company profitability.
• Demonstrates the functions and utility of products or services to customers based on their needs.
• Ensures customer satisfaction through ongoing communication and relationship management; resolves any issues that may arise post-sale.
• Manages customer contract performance to ensure Commercial expectations are met for order profitability, inventory turns, payment within terms, etc.
• Maintains detailed reports of sales activities (via company provided CRM) including calls, orders, sales, lost business, and any customer or vendor relationship problems.
• Provides periodic territory sales forecasts and stay up to date with steel market trends and intel.
• Work with Inside Sales Representatives to monitor sales data to contribute to product/service schedule and planning.
• Travel to customers on an as-needed basis.
• Perform other responsibilities and duties as assigned.

Supervisory Responsibilities

• Although no direct reports, the position will assist team members as needed, serve on committees and special teams and perform other duties as assigned.

Knowledge, Skills, and Abilities

• Ability to communicate with people outside the organization, represent the organization to customers, the public and ability to articulate conversations well to convey information effectively.
• Knowledge of business and management principles involved in strategic planning, resource allocation, leadership technique, production methods, and coordination of people and resources.
• Knowledge of principles and processes for providing customer and personal services. This includes customer needs assessment, meeting quality standards for services, and evaluation of customer satisfaction.
• Knowledge of sales principles and methods for showing, promoting, and selling company services.

Education Requirements

• High School Diploma or GED required
• Associate or bachelor’s degree in a related field, preferred.
• Three-five years previous outside/inside sales experience
• Steel industry knowledge and experience, a plus

Physical Demands and Work Environment

• The noise level in the work environment is usually low to moderate.
• The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
• While performing the duties of this job, the employee is regularly required to sit and use hands to finger, handle, or feel objects, tools, or controls. The employee frequently is required to talk or hear. The employee is occasionally required to stand; walk; reach with hands and arms; and stoop, kneel, crouch, or crawl.
• The employee will occasionally lift and/or move up to 25 pounds. Specific vision abilities required include close vision, peripheral vision, depth perception, and the ability to adjust focus.

Note

The above statements are intended to describe the general nature and level of work being performed by employees assigned to this position. They are not intended to be construed as an exhaustive list of all responsibilities, duties and skills associated with the position.

The company is an Equal Opportunity Employer and complies with ADA regulations as applicable.