Account Engineer, Boiler & Machinery

FM; Norwood (MA); On-site; USD 98,000 - 141,000; Full time

Benefits offered by this job

401(k) and pension plan

Medical, dental, and vision insurance

Tuition reimbursement

Comprehensive Total Rewards program

Job summary

FM in Norwood, Massachusetts is seeking a dynamic Account Engineer (AE I) specializing in Boiler & Machinery. This role is crucial for providing risk improvement strategies within the chemical sector, working alongside global clients to assess complex processes and machinery reliability.

The ideal candidate will possess a Bachelor's degree in Engineering along with at least 4 years of experience in the specialty industry. The hiring range is $98,000 to $141,000 annually, with various employee benefits included.

Qualifications

• Minimum of 4 years’ experience in the chemical industry or related specialty.
• Strong understanding of critical equipment integrity in complex environments.
• Excellent presentation and interpersonal communication skills.

Responsibilities

• Evaluate equipment integrity and identify hazards for risk improvement.
• Collaborate with various departments for effective Boiler & Machinery solutions.
• Manage client relationships to achieve risk improvement.

Skills

Asset integrity principles

Data analysis

Problem-solving skills

Communication skills

Teamwork

Education

Bachelor’s degree in Engineering

Job description

Established nearly two centuries ago, FM is a leading mutual insurance company whose capital, scientific research capability and engineering expertise are solely dedicated to property risk management and the resilience of its policyholder-owners. These owners, who share the belief that the majority of property loss is preventable, represent many of the world’s largest organizations, including one of every four Fortune 500 companies. They work with FM to better understand the hazards that can impact their business continuity to make cost-effective risk management decisions, combining property loss prevention with insurance protection.

Overview

The Chemical Operation’s Account Engineering Department has an immediate opening for a dynamic Account Engineer (AE). This posting is for AE I with a Boiler & Machinery (B&M) specialization but, depending on the level of candidate's skill and experience this position may be eligible for alignment to AE II or Senior Account Engineer.

Account Engineers for Chemical Operations provide valuable support and guidance to clients in the chemical industry whose operations range from fine chemicals to petrochemicals. With a global territory, Chemical Operations has challenging and complex processes to understand and assess, which will continue your Specialty Industries development. The B&M AE is immersed in the mechanical and electrical exposures behind the evolving hazards that impact our clients, from rotating equipment and electrical systems to pressure vessels and the failure mechanisms that threaten them.

The AE candidate will need to develop a deep understanding of our clients' business, operations, and exposures to evaluate the nature, probability, and magnitude of loss potentials related to mechanical and electrical breakdowns, fire, and many other hazards. By applying our Client Service Process, the AE will build client-specific risk improvement strategies that clearly demonstrate FM's value-add while creating true value and developing long term partnerships with key stakeholders in our client's organization. These assessments must be communicated effectively to ensure clients understand the hazards and the risk to their business. By partnering with Account Managers to produce cohesive, client-facing deliverables, the AE will reinforce a tailored account strategy and the tangible value FM brings to each client's organization. Critical to the role is the ability to influence key stakeholders so they become more resilient against hazards and exposures, ultimately developing into a trusted advisor through sustainable risk improvement, strong communication skills, engineering expertise, and business acumen. Equally important is excellent internal communication to Account Managers, underwriters, and senior leaders so that critical insurance decisions can be made and long‑term client partnerships can thrive.

This is an office‑based position in Norwood, Massachusetts. Moderate to heavy travel is expected as our clients have a global footprint. Relocation will be considered.

Responsibilities

• Evaluate the integrity and reliability of equipment, identify hazards and deficiencies to deliver focused risk improvement solutions and reduce equipment risk.
• Utilize Operating Standards, Data Sheets and guides to provide risk guidance and implement best practices.
• Collaborate with Field Engineering, Operations Engineering, Account Management and Underwriting on Boiler & Machinery recommendations.
• Effectively manage FM engineering resources to meet company & individual client needs.
• Accurately assess and evaluate global risk information to obtain a competitive advantage for our current clients, prospective clients and FM.
• Manage the achievement of global engineering consistency on an account basis.
• Obtain client/prospect understanding and agreement on the key hazards and the corporate impact of the exposures.
• Consistently achieve risk improvement on a corporate basis.
• Effectively manage change with corporate clients.
• Manage the client engineering relationship.
• Consistently illustrate value‑added differential of FM engineering to our corporate client/prospect.

Qualifications

• Bachelor’s degree in Engineering.
• Minimum of 4 years’ experience in a specialty industry such as chemical, nuclear, mining, pulp & paper, manufacturing.
• Minimum of Senior Consulting Engineer and Industry Specialist in the Chemical Industry.
• Must possess a strong understanding of asset integrity principles in complex process environments, including the reliability and integrity of critical equipment such as steam and gas turbines, electrical generators, rotating equipment, boilers, and piping systems, along with electrical systems, and how these systems, including their associated control and protection elements, interact and impact one another.
• Ability to analyze complex data to develop accurate risk assessments and client‑focused risk improvement plans demonstrating our added value.
• Ability to balance attention to detail with focus on organizational objectives. Proficiency in computer skills and basic knowledge of insurance concepts. Organizational, problem‑solving, decision‑making, consulting, and teamwork skills are needed to succeed in our collaborative structure.
• Excellent written, presentation and interpersonal communication skills, together with good cultural awareness.
• Ability to work effectively in a team and as an individual, acting upon your own initiative is essential.
• Ability to demonstrate a proactive and decisive approach to problem solving and be able to balance the drive for results with good attention to detail.
• Communication, negotiation, and interpersonal skills are a must.

The hiring range for this position is $98,000 to $141,000. The final salary offer will vary based on geographic location, individual education, skills, and experience. The position is eligible to participate in FM ’s comprehensive Total Rewards program that includes an incentive plan, medical, dental and vision insurance, life and disability insurance, well‑being programs, a 401(k) and pension plan, career development opportunities, tuition reimbursement, flexible work and time off, including vacation and sick time.

FM is an Equal Opportunity Employer and is committed to attracting, developing, and retaining a diverse workforce.