Account Director, Technology Communications

Zeno Group; New York (NY); On-site; USD 105,000 - 125,000; Full time

Benefits offered by this job

Health insurance

401(k) plan

Paid time off

Headspace

Job summary

Zeno Group in New York is seeking an Account Director, Technology Communications to lead integrated programs for B2B and consumer tech clients. You will turn complex topics into clear stories, guiding strategy, media relations, and product launches.

You will mentor junior team members, manage budgets and timelines, and help grow the business through cross‑practice collaboration and executive visibility.

Qualifications

• 6+ years of experience in technology and/or corporate communications.
• Strong writing, editing and presentation skills.
• Experience leading client workstreams from strategy through execution.
• Ability to build trusted client relationships and provide strategic recommendations.
• Proven success securing coverage across business, trade and industry media.
• Experience mentoring junior team members and managing budgets/timelines.

Responsibilities

• Lead integrated communications programs for a portfolio of tech clients.
• Develop and execute storytelling, media relations, and product launch strategies.
• Oversee client workstreams, budgets, timelines, and deliverables.
• Mentor junior team members and foster collaboration.
• Support business growth and cross-practice opportunities.
• Collaborate across disciplines to strengthen corporate affairs capabilities.

Skills

Client leadership

Media relations

Executive visibility

Thought leadership

Strategic thinking

Mentoring

Project management

Budget management

Job description

Zeno Group is the fiercely independent and global, integrated communications agency, born from PR. We bring together the boldest and brightest talent to help clients across industries and sectors unleash the power of strategic communications. Guided by our \"Fearless Pursuit of the Unexpected,\" we push the boundaries to achieve real business value and societal impact for clients. Winner of the industry's most coveted awards including the 2024 PRWeek U.S. Outstanding Large Agency of the Year, 2023 PRWeek Purpose Agency of the Year, 2022 PRWeek Global Agency of the Year, 2022 PRovoke Best Large Agency to Work For in North America and a three-time winner of PRWeek's Best Places to Work. Zeno has also been previously recognized by the Cannes Lions International Festival of Creativity. Zeno is a DJE Holdings Company.

Job Description

Account Director, Technology Communications

Do you love helping put technology companies and their innovations on the map? Are you energized by turning complex topics into stories that resonate — whether you're talking to consumers, AI enthusiasts, or the C-suite?

As an Account Director, Technology at Zeno, you will lead integrated communications programs for a portfolio of B2B and consumer technology clients. Working closely with clients, senior leaders and cross‑functional teams, you will develop and execute strategies spanning integrated storytelling, executive visibility, reputation management, influencer engagement, and product launches.

This role is ideal for a communications professional who enjoys both strategic thinking and hands‑on leadership. You'll guide client programs, oversee media relations, contribute to business growth, and mentor junior team members — helping some of tech's most exciting brands build their next chapter.

About The Role

• Client Leadership & Strategic Counsel: Serve as a trusted day‑to‑day client contact, providing recommendations, anticipating needs and leading the execution of communications programs across multiple accounts.


• Media Relations & Executive Visibility: Help develop and lead earned media and executive visibility strategies, including thought leadership, media outreach, spokesperson preparation and key communications moments.


• Integrated Communications & Storytelling: Partner across disciplines to develop compelling narratives, messaging and communications materials that engage business, media and stakeholder audiences.


• Program & Account Management: Oversee client workstreams, budgets, timelines and deliverables while ensuring high-quality execution and strong collaboration across integrated teams.


• Team Leadership & Talent Development: Help lead and mentor junior team members while fostering a collaborative environment where people can learn, grow and do their best work.


• Business Growth & Agency Collaboration: Contribute to new business opportunities, cross‑practice pitches and organic growth initiatives while helping strengthen Zeno's Corporate Affairs capabilities.

About You

• 6+ years of experience in technology and/or corporate communications


• Burgeoning ability to provide strategic recommendations and build trusted relationships with client stakeholders.


• Experience running point on client workstreams and managing projects from strategy through execution.


• Strong understanding of earned media, executive visibility, thought leadership and stakeholder communications.


• Proven success building relationships with business, trade and industry media and securing meaningful coverage.


• Exceptional writing, editing and presentation skills, with experience developing strategic recommendations, messaging and client‑facing materials.


• Strong project and account management skills, including experience managing budgets, timelines and multiple client priorities.


• Experience mentoring, coaching and providing feedback to junior team members.


• Ability to think strategically and creatively about complex business and communications challenges.


• Collaborative and adaptable mindset with a curiosity for learning new industries and contributing ideas.

Preferred Qualifications

• Experience contributing to new business pitches or organic client growth.


• Experience working managing integrated communications teams and disciplines.

Pay Range: $105,000 - $125,000 USD/yr.

Level 06

An employee’s pay position within the salary range will be based on several factors including, but not limited to, relevant education, qualifications, certifications, experience, skills, seniority, geographic location, performance, travel requirements, revenue‑based metrics, any contractual agreements, and business or organizational needs. The range listed is just one component of DJEH’s total compensation package. Other rewards may include annual bonuses, a Paid Time Off policy, and region‑specific benefits.

About Our Benefits

• Healthy, happy employees make Zeno better, so we have programs that support physical, mental and financial wellness.


• Our culture and benefits are designed to promote flexibility, celebrate diversity and support work/life balance.


• We offer a variety of medical, dental and vision insurance with prescription plans, as well as short and long‑term disability.


• Our Be Kind to Your Mind program focuses on mental health, providing a paid subscription to Headspace and access to mental health providers and other services through a best‑in‑class employee assistance program.


• And while we love our work, we believe in the restorative power of time off with generous vacation, paid holidays and self‑care time.


• Employees are supported in their pursuit of financial wellness with a 401(k) plan, pretax flexible spending accounts, tuition assistance, life insurance and free access to a certified financial coach.


• And our unique ZenoFit program provides a monthly allowance to fund activities in your personal life that bring you joy and keep you healthy.

These and other benefits are available to non‑temporary employees in the US.

Zeno Group, Inc. provides equal employment opportunities to applicants and employees. Employment decisions are made on the basis of job‑related criteria without regard to race, ethnicity, color, religion, sex, sexual orientation, gender identity, marital status, age, genetic information, national origin, disability, military, or veteran status, or any other classification protected by applicable law. We invite all applicants to voluntarily self‑identify their race, ethnicity, and gender. Submission of the information on this form is strictly voluntary and refusal to provide it will not subject you to any adverse treatment. Information obtained will be retained in a confidential file and separate from personnel records. This information may only be used in accordance with the provision of applicable federal laws, executive orders, and regulations. If you want more information about any of the sections, please check with a company representative.